The Grand Hotel Newcastle

Hotels
•
Independent
8.6 (1818 reviews)
32 Church Street, Newcastle, New South Wales, 2300 , Newcastle , AU
61-249293489

listing image 1
Show all photos

Facilities

Free WiFi
Luggage storage
Designated smoking area
Wheelchair accessible
ATM/banking
Front desk (limited hours)

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Unclean rooms
Maintenance issues

Categories

Cleanliness
6.99
Several mentions of unclean conditions including dirty rooms and bathroom issues.
Service
9.46
Staff were frequently described as friendly and service was deemed satisfactory.
Location
9.5
Multiple reviews highlight the great location, close to the beach and restaurants.
Room Quality
7.45
Rooms were described as comfortable, but several maintenance issues were reported.
Amenities
8.48
Adequate facilities noted but some items needed improvement or attention.
Value for Money
8.94
Generally good value considering location, though some issues noted.
Food and Beverage
8.99
Meals at the pub received positive feedback, providing value for money.
Overall Experience
8.96
Overall experiences were mixed; positive reviews balanced the negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:13

Property Description

Experience a delightful stay at The Grand Hotel Newcastle, where comfort meets convenience in the heart of Newcastle City Centre.

Modern Guestrooms
Relax in one of our 16 elegantly designed guestrooms, featuring LCD televisions and refrigerators for your convenience. Stay connected with complimentary wireless internet access, and enjoy the daily housekeeping service that ensures a fresh and tidy room.

Dining & Leisure
Unwind at our vibrant bars and lounges, offering a variety of tasty beverages to suit your mood. Whether you want to socialize or just lounge, you'll find the perfect atmosphere to relax and refresh.

Ideal Location
Situated just a short walk from Newcastle Beach and local attractions such as Christ Church Cathedral and King Edward Park, you’ll have everything you need right at your doorstep for an unforgettable stay.

Don’t miss your chance to experience all that The Grand Hotel Newcastle has to offer—book your stay today!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.6
Based on 1818 reviews
Cleanliness: 6.99
Service: 9.46
Location: 9.5
Room Quality: 7.45
Amenities: 8.48
Value for Money: 8.94
Food and Beverage: 8.99
Overall Experience: 8.96
D
Deck • solo_traveller • au
8
Great place to stay in the heart of old Newcastle
Pros:

Cosy room with everything I needed for a solo one-night work trip. Good bistro downstairs.

Cons:

I should have asked for better clarification of the procedure for after-hours access back into the hotel

2026-06-12 • via Nuitee
D
David • family_with_children • au
8
2026-06-11 • via Nuitee
H
Hamish • solo_traveller • au
6
2026-06-11 • via Nuitee
H
Helen • couple • au
8
Value for money on one night stay
Pros:

This is a beautiful old hotel with history but rooms in need of TLC. But for the price and one night stay all we expect is clean comfy bed and good shower. We got that. We loved the old spacious balcony to sit and have a drink.

Cons:

The bath towels way too small. If we were bigger people we would struggle with the size of the towels.
The bathroom window ledge needed a good clean. A simple wipe over would do the job.

2026-06-11 • via Nuitee
A
Asha • family_with_children • au
3
Pros:

The staff are really nice and friendly. The rooms are quite spacious, especially the bathroom.

Cons:

The carpet is quite dirty and it generally quite an old accomodation.

2026-06-11 • via Nuitee
C
Caroline • solo_traveller • au
7
2026-06-11 • via Nuitee
T
Trent • solo_traveller • au
10
2026-06-11 • via Nuitee
C
Chris • solo_traveller • au
8
Nice to return.
Pros:

Location and friendly staff

Cons:

Room clean and comfortable, but needs a little TLC.

2026-06-10 • via Nuitee
K
Kahlia • extended_group • au
9
2026-06-09 • via Nuitee
M
Motahare • solo_traveller • au
10
Pros:

Clean and comfortable

2026-06-08 • via Nuitee
V
Valerie • couple • au
8
2026-06-06 • via Nuitee
K
Kim • extended_group • au
9
Nice and relaxing
Pros:

Closes to beaches and bars

Cons:

Not many places to eat breakfast

2026-06-05 • via Nuitee
M
Michael • solo_traveller • au
10
Pros:

Very comfortable bed

2026-06-03 • via Nuitee
P
Pun • couple • au
9
2026-06-02 • via Nuitee
B
Ben • couple • au
8
Pros:

Good room

Cons:

small towels, can I please get large bath towel towels next time?

2026-06-02 • via Nuitee
H
Hart • couple • au
6
Great place to stay and for us it was a perfect location.
Pros:

Location was great and our room was spacious. The bed was very comfortable. I appreciated the fridge and coffee /tea making facilities (coffee, tea, sugar & milk were in generous quantities which was fantastic). Toiletries were very nice too.

Cons:

The pillows were quite big and the towels were very small.

2026-05-31 • via Nuitee
P
Paula • family_with_children • au
9
Great location with friendly staff and comfortable stay
Pros:

Central, clean and comfortable

Cons:

Hard to find parking

2026-05-31 • via Nuitee
M
Marija Pandeva • solo_traveller • mk
8
Good hotel, bad Booking experience!
Pros:

The location is perfect, everything was close by in a walking distance. The hotel seems to be some sort of a landmark as everybody knew it. It has a good vibe and the bar downstairs is very good. It was clean but we didn't like the shower because it is imposible to shower witout getting everything wet in the toilet. Also, the window in the toilet was broken but that didn't cause any troubles.

Cons:

We had a very bad experience during the booking process - this was probably Booking.com's fault, but they didn't take any responsability. Booking (or this hotel, we don't know because the Booking support was unhelpful) was hacked and we were double charged for the stay by a third party. The host said it was Bookings fault, Booking said ask the host, than they opened a claim and they decided it wasn't their fault. We would visit this hotel again as the price was fair but probably directly with the host. This was a very negative booking experience and the made us anxious during our travel. We've been using Booking.com for most of our travels and that will probably change. It is good for other people to know about this scheme and be more carefull and less trustfull to emails received by Booking and notificatins on the app, as their security is breached. Hotel - reccomend. BOOKING.COM - NOT.

2026-05-30 • via Nuitee
Y
Yvonne • solo_traveller • au
8
Very good except for the issue of wet bathroom floor.
Pros:

The decor was very authentic the hotel having been built in 1890.
The staff were really professional and caring.

Cons:

Unfortunately during heavy rain the bathroom window leaked water onto the tiled floor. At 8am in the morning the pool of water on the floor caused me to fall and injure my face.
There is evidence of water damage to the bathroom window cill and ceiling areas of the bedroom and bathroom.

2026-05-29 • via Nuitee
R
RAJINA • solo_traveller • my
8
2026-05-29 • via Nuitee