The Grand Hotel Newcastle

Hotels
•
Independent
8.6 (1818 reviews)
32 Church Street, Newcastle, New South Wales, 2300 , Newcastle , AU
61-249293489

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Facilities

Free WiFi
Luggage storage
Designated smoking area
Wheelchair accessible
ATM/banking
Front desk (limited hours)

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Unclean rooms
Maintenance issues

Categories

Cleanliness
6.99
Several mentions of unclean conditions including dirty rooms and bathroom issues.
Service
9.46
Staff were frequently described as friendly and service was deemed satisfactory.
Location
9.5
Multiple reviews highlight the great location, close to the beach and restaurants.
Room Quality
7.45
Rooms were described as comfortable, but several maintenance issues were reported.
Amenities
8.48
Adequate facilities noted but some items needed improvement or attention.
Value for Money
8.94
Generally good value considering location, though some issues noted.
Food and Beverage
8.99
Meals at the pub received positive feedback, providing value for money.
Overall Experience
8.96
Overall experiences were mixed; positive reviews balanced the negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:13

Property Description

Experience a delightful stay at The Grand Hotel Newcastle, where comfort meets convenience in the heart of Newcastle City Centre.

Modern Guestrooms
Relax in one of our 16 elegantly designed guestrooms, featuring LCD televisions and refrigerators for your convenience. Stay connected with complimentary wireless internet access, and enjoy the daily housekeeping service that ensures a fresh and tidy room.

Dining & Leisure
Unwind at our vibrant bars and lounges, offering a variety of tasty beverages to suit your mood. Whether you want to socialize or just lounge, you'll find the perfect atmosphere to relax and refresh.

Ideal Location
Situated just a short walk from Newcastle Beach and local attractions such as Christ Church Cathedral and King Edward Park, you’ll have everything you need right at your doorstep for an unforgettable stay.

Don’t miss your chance to experience all that The Grand Hotel Newcastle has to offer—book your stay today!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.6
Based on 1818 reviews
Cleanliness: 6.99
Service: 9.46
Location: 9.5
Room Quality: 7.45
Amenities: 8.48
Value for Money: 8.94
Food and Beverage: 8.99
Overall Experience: 8.96
E
Erping • solo_traveller • au
10
2026-07-01 • via Nuitee
N
Nikki • family_with_children • au
8
It was perfect for a one night stop over with excellent location, clean room and very comfortable beds
Pros:

The location was excellent, close to supermarket, eateries and beach

Cons:

The room we stayed in was a little shabby but this kind of added to the charm, bedside table leg was broken so table fell over when used

2026-07-01 • via Nuitee
K
Keri • couple • au
8
Good value for money but maybe byo a decent bath towel :)
Pros:

Love the old building and great bar, restaurant. Jazz bar underneath and location.

Cons:

Incredibly small towels which are more suited to children and a bit worn out.

2026-07-01 • via Nuitee
B
Binh Phuong • couple • au
1
Frustrated, terrible experience
Pros:

None

Cons:

Bad experience overall. Greedy owner, I never got my room as they rent it out to someone else and blamed booking.com system error.

2026-06-30 • via Nuitee
K
Katrina • couple • au
7
2026-06-29 • via Nuitee
R
Rafael • solo_traveller • au
3
Awful. Regretted it as soon as I walked into the room and hated every minute.
Pros:

Not much.

Cons:

I booked a room based on the photos on Booking.com and the ads. When I got there they put me in a janitor's closet that smelt damp, one window looked out at a wall 2m opposite. The carpet was so gross that I couldn't even eat a Dorito I dropped. The shower was a trickle that was so weak that it couldn't even come out all the holes in the shower head. It wasn't very hot so I came out shivering. They honestly shouldn't be giving people this dungeon for the same price as the other rooms.

2026-06-29 • via Nuitee
C
chenglong • solo_traveller • au
10
2026-06-28 • via Nuitee
L
Leigh • solo_traveller • au
9
Another comfy stay!
Pros:

This is a great hotel: good food, friendly staff, old pub charm, clean rooms, newly renovated en suites, great location!

Cons:

Put a new chair at the small writing desk

2026-06-27 • via Nuitee
S
stephen • couple • au
9
2026-06-27 • via Nuitee
C
Ciaran • extended_group • ie
10
2026-06-26 • via Nuitee
E
Elva • solo_traveller • au
8
2026-06-25 • via Nuitee
S
Stephanie • couple • au
7
Grand old hotel
Pros:

Lovely old hotel, friendly staff, great food.

Cons:

Needs some repairs, noise from other guests staying the night.

2026-06-24 • via Nuitee
N
Nathan • solo_traveller • au
10
Pros:

Everything was great. The staff were helpful and lovely. Would recommend to anyone looking for well-located accommodation in Newcastle.

2026-06-23 • via Nuitee
G
Glen • solo_traveller • au
10
Pros:

The staff are super friendly and helpful.

Cons:

Top floor and an old boy like me found the stairs tough 😁

2026-06-22 • via Nuitee
C
Corey • extended_group • au
10
Pros:

Courtesy staff. Clean room

2026-06-21 • via Nuitee
A
Amy • couple • au
10
2026-06-20 • via Nuitee
S
Scott • solo_traveller • au
10
2026-06-20 • via Nuitee
M
MICHELLE • extended_group • au
8
Pros:

Location

2026-06-20 • via Nuitee
E
Evan • couple • au
10
Great experience definitely stay there again
Pros:

Staff were fantastic ,food and waiter staff excellent great value
Rooms were very clean

Cons:

The beds were a little hard and fidge small

2026-06-18 • via Nuitee
M
Maria • solo_traveller • au
7
Pros:

.

Cons:

.

2026-06-14 • via Nuitee