The Hermitage Hotel Mt Cook

Hotels
8.2 (2347 reviews)
89 Terrace Road , Mount Cook Village , nz
+64 3 435 1809

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Beautiful views
Comfortable rooms
Cons:
Expensive dining
Slow check-in process

Categories

Cleanliness
7.59
The cleanliness of our room was a bit of a let down.
Service
8.06
Service was adequate but there were complaints about staff professionalism.
Location
9.1
Excellent location with beautiful views.
Room Quality
8.55
The room was comfortable and spacious.
Amenities
8.08
Amenities were satisfactory although some facilities were viewed as expensive.
Value for Money
7.54
Breakfast and dinner buffet was expensive for the quality provided.
Food and Beverage
8.09
Food quality was good, but some found it overpriced.
Overall Experience
8.56
Overall positive experience with stunning views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:54

Property Description

Majestic Mountain Views and Onsite Dining

The Hermitage Hotel, nestled in Mount Cook National Park, offers rooms with stunning mountain and Mount Cook views. Indulge in onsite dining at the Snowline Lounge, Sir Edmund Hillary Cafe, and The Alpine Restaurant.

Comfortable Rooms and Modern Amenities

All rooms feature ensuite bathrooms, flat-screen TVs, and tea/coffee facilities. Enjoy free WiFi in public areas and free onsite parking. Upgrade to rooms with a bathtub for added luxury.

Convenient Location and Local Activities

Adjacent to Sir Edmund Hillary Alpine Centre, the hotel is close to Aoraki Mount Cook National Park Visitor Centre. Explore the area with activities organized by the tour desk or relax in the Panorama Room with local cuisine.

Book now for a memorable stay at The Hermitage Hotel!

Important information:

You must show a valid photo ID upon check in.

Please note for bookings of 4 or more rooms, different policies and procedures may apply. For further information please contact the property in advance, using the contact details found on the booking confirmation.

'The Hermitage, Aoraki/Mount Cook will not require guests to have a NZ COVID-19 vaccine pass from 5th April 2022'.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CHC

Location

Guest Reviews

8.2
Based on 2347 reviews
Cleanliness: 7.59
Service: 8.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.08
Value for Money: 7.54
Food and Beverage: 8.09
Overall Experience: 8.56
Y
Yu ming • extended_group • tw
9
Pros:

交通很讚 ！

Cons:

熱水2300後不穩定，樓層比較低，景比較沒有這麼好 但是還是很棒

2026-08-15 • via Nuitee
K
Kate • family_with_children • mo
8
2026-08-15 • via Nuitee
F
FUNG MING CATHERINE • extended_group • hk
10
設施新及整潔
Pros:

山景住宿景觀一流

Cons:

沒有

2026-08-15 • via Nuitee
N
Nick • solo_traveller • gb
7
Go for the views, unmissable. Everything else it’s a bit “bus tour Meh.
Pros:

View spectacular

Cons:

Felt like a hostel

2026-08-14 • via Nuitee
S
Sophie • couple • au
7
2026-08-12 • via Nuitee
采諭 • solo_traveller • tw
10
2026-08-12 • via Nuitee
I
Ishu • couple • tw
10
2026-08-12 • via Nuitee
K
Kuangyi • family_with_children • tw
9
Good view, good location. Ok food.
Pros:

You get to stay close to the magnificent Mt. Cook, and that is the point. My room is clean and comfy, and the price is proper. The dining experience in the Alpine Restaurant is mainly on the view.

Cons:

Food is ok.

2026-08-11 • via Nuitee
M
Megan • couple • au
10
2026-08-11 • via Nuitee
Y
Yong Xin • couple • nz
7
2026-08-10 • via Nuitee
C
Chayakrit • couple • th
10
Pros:

The view is excellent! Bed is situated to the spacious view!

2026-08-10 • via Nuitee
B
Bernadine • couple • au
9
2026-08-10 • via Nuitee
A
Artem • family_with_children • cy
9
Pros:

Always almost fully booked, but if you managed to book you will be rewarded. Amazing views from hotel rooms in new building facing Mt Cook

Cons:

Very crowded during dinner time

2026-08-10 • via Nuitee
B
Binita • couple • au
9
Pros:

The view from the hotel room was just incredible, very relaxing.

2026-08-10 • via Nuitee
B
Bellee • solo_traveller • nz
7
2026-08-09 • via Nuitee
珮維 • couple • tw
6
For the price, we found the room and its facilities quite basic. We understood that much of the appeal of staying here i
Pros:

The location is very convenient for hiking and exploring the nearby walking tracks. Luggage storage is also available, which was very convenient for us.

Cons:

We booked a mountain-view room, but unfortunately, the trees in front of the balcony had not been trimmed and blocked a significant part of the mountain view. This was quite disappointing, especially since the view was the main reason we chose this room.

2026-08-09 • via Nuitee
H
hayden • solo_traveller • au
6
Pros:

This is all the location great view

Cons:

The dinner was $89/pp. food wasn’t too great and the overall hotel was rundown. I could hear all the rooms around me. The price is tough considering it is able to hike prices due to the location.

2026-08-08 • via Nuitee
M
Marine • family_with_children • nc
5
Vue magnifique mais usine à touristes
Pros:

La localisation et la vue. Le petit déjeuner était bon aussi.

Cons:

Le côté usine à touristes. Le buffet n’était pas exceptionnel

2026-08-08 • via Nuitee
H
Ho • couple • tw
10
2026-08-08 • via Nuitee
B
Bradley • solo_traveller • nz
8
Great views warm and comfortable.
Pros:

The views and location absolutely spot on. The beautiful open fires and large windows made taking the stunning views a pure pleasure.

Cons:

The Edmond Hillary museum was over priced for what it had to offer. Being interrupted half way through my dinner to be asked how payment was being done for my drinks. This process really put a damper on the evening. This process should be done when the drink orders are being taken not mid way through a meal. Or at the end of the night. After all of we were to walk out without paying for the drinks they knew my room number. The room was a little dated and felt more like a holiday Inn than a luxury hotel.

2026-08-08 • via Nuitee