Quest on Franklin

Hotels
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Quest Apartment Hotels
9 (1166 reviews)
74 Franklin Street , Adelaide , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Parking complications
No breakfast options

Categories

Cleanliness
7.5
Cleanliness was reported as a significant issue in multiple reviews, affecting overall stay experience.
Service
10
The staff were described as very friendly and efficient.
Location
9.5
Great location near many attractions, frequently mentioned positively.
Room Quality
9
Rooms are noted as spacious and comfortable, though some mentioned issues with bed comfort.
Amenities
8.5
Amenities were sufficient but some expectations, like breakfast, were not met.
Value for Money
9.5
Guests generally felt the accommodations were good for the price.
Food and Beverage
8.5
Food options and breakfast facilities were not highlighted positively.
Overall Experience
9.5
Overall experience rated highly despite some issues with cleanliness and parking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:30

Property Description

Central Location
Quest on Franklin is conveniently situated in the heart of Adelaide, just a short stroll away from Central Markets and Adelaide Convention Centre.

Modern Amenities
Enjoy the convenience of fully equipped kitchen facilities, flat-screen satellite TV, and a fitness centre during your stay. Each apartment also features a work desk, DVD and Mp3 player, along with complimentary toiletries and a hairdryer in the bathroom.

Dining and Entertainment
With a plethora of dining options on Gouger and Waymouth Street within a 5-minute walk, and Rundle Mall just 10 minutes away, guests can indulge in the vibrant culinary scene and shopping experiences that Adelaide has to offer.

Book your stay at Quest on Franklin now and experience the best of Adelaide!

Important information:

Please note there is a 1.4% charge when you pay with Visa, Mastercard and UnionPay and 3.02% when you pay with Amex and Diners.

Group Bookings:

Please note that you may not book more then 5 rooms through our service for the same hotel for the same dates.
If you reserve more than 5 rooms in bookings, we may cancel your bookings. We may also charge you a cancellation fee, and if you have paid a nonrefundable deposit, the deposit may be forfeited. If you would like to make a group booking, then please contact the hotel directlyThis property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ADL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs AUD 30 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1166 reviews
Cleanliness: 7.5
Service: 10
Location: 9.5
Room Quality: 9
Amenities: 8.5
Value for Money: 9.5
Food and Beverage: 8.5
Overall Experience: 9.5
L
Lynda • couple • gb
10
Really enjoyed our stay at Quest on Franklin and will definitely stay again on our next visit to Adelaide.
Pros:

Great location, clean & comfortable and the staff were great.

Cons:

Nothing

2026-05-29 • via Nuitee
E
Emma • couple • au
10
2026-05-29 • via Nuitee
C
Christopher • solo_traveller • au
8
2026-05-28 • via Nuitee
K
Khawary • family_with_children • au
7
2026-05-26 • via Nuitee
R
Ross • extended_group • au
10
Looking forward to staying here more frequently
Pros:

Great location, value for money

Cons:

N/A

2026-05-25 • via Nuitee
C
Craig • solo_traveller • au
6
Pros:

Very spacious.
Good location.
Good set up.

Cons:

Bed was very uncomfortable.
Staff did add a topper.
Bathroom was set up for a wheelchair but could have a division for the toilet.
Towels were replaced with dirty ones.

2026-05-24 • via Nuitee
N
Nipun • solo_traveller • au
10
Pros:

Staff are friendly and helpful.
Room was large and clean and in a good spot.

Cons:

It would've been good to already have a dental and shaving kit in the room than ask for it at the reception.

2026-05-24 • via Nuitee
L
Leanne • couple • au
9
2026-05-21 • via Nuitee
S
Sandra • solo_traveller • au
7
Cons:

Opposite the bus line was not ideal as as homeless would stay there and make alot of noise at night. Perhaps quieter in rooms at the back of the hotel .

2026-05-19 • via Nuitee
A
adamson • extended_group • au
10
2026-05-19 • via Nuitee
S
Sarah • couple • au
10
2026-05-18 • via Nuitee
S
Suzanne • family_with_children • au
9
Pros:

Large modern apartment, great location

2026-05-17 • via Nuitee
K
Katrina • family_with_children • au
7
2026-05-17 • via Nuitee
M
Man Ching Ina • extended_group • au
7
Pretty enjoyable except parking.
Pros:

Not applicable. Room only.

Cons:

Parking cost is slightly high and car park location is not too user friendly as guest has to cross the road with using the traffic light on left hand side and walk back to the right hand side and go through the bus terminal to reach the carpark lift at the back. A bit hassle.

2026-05-15 • via Nuitee
E
Eric • couple • au
7
2026-05-15 • via Nuitee
R
Rob • solo_traveller • au
9
2026-05-13 • via Nuitee
K
Kevin • solo_traveller • nz
10
Pros:

Exceptional hotel.
Very clean and organised.
Good position.
Staff, very helpful.

Cons:

Nothing

2026-05-11 • via Nuitee
S
Stuart • solo_traveller • au
8
A very nice city apartment. Right in the heart of Adelaide
Pros:

Spacious apartment, clean and comfortable. The location is very central and close to everything.

2026-05-11 • via Nuitee
S
STEPHEN • extended_group • au
9
Cons:

Towels a bit thin

2026-05-11 • via Nuitee
A
Abe7422 • solo_traveller • au
10
Pros:

Proximity to city centre.
Room was great value for money.

Cons:

Nothing

2026-05-10 • via Nuitee