Eminence on Bank

Hotels
4.8 (1304 reviews)
25 Bank St , Adelaide , AU

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Amenities

Categories

Cleanliness
3.95
Several guests noted issues with cleanliness due to renovations and smoke smells.
Service
5.75
Most reviews praised the staff for being accommodating and helpful.
Location
5.55
The central location was frequently mentioned as a positive aspect.
Room Quality
4.45
Some rooms were noted as needing renovations; however, those with refurbished rooms had positive feedback.
Amenities
4.15
Limited amenities were reported, with dissatisfaction over insufficient toiletries.
Value for Money
4.95
Guests felt it was a decent value given the location and price, despite some concerns.
Food and Beverage
4.65
No specific comments on food and beverage, rated based on overall experience.
Overall Experience
4.95
Mixed experiences; however, many appreciated the hotel’s potential and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:57

Property Description

Prime Location in Adelaide
Located in the heart of Adelaide, Cosmo on Bank offers convenience and accessibility to popular attractions such as The Art Gallery of South Australia and The University of Adelaide.

Comfortable Accommodation
All rooms at Cosmo on Bank are air-conditioned and equipped with essential amenities such as a TV, refrigerator, and tea/coffee making facilities, ensuring a comfortable stay for guests.

Convenient Facilities
Guests have access to laundry facilities, making longer stays hassle-free. With reception open 24 hours on weekends, guests can enjoy flexibility and assistance whenever needed.

Book your stay at Cosmo on Bank for a memorable and convenient experience in Adelaide.

Important information:

Please note that the WiFi access is limited in some rooms.

Please note that there is a 2% charge when you pay with an American Express credit card or Union Pay and a 1.5% charge when you pay with any other credit card.

Portacots are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ADL

Location

Guest Reviews

4.8
Based on 1304 reviews
Cleanliness: 3.95
Service: 5.75
Location: 5.55
Room Quality: 4.45
Amenities: 4.15
Value for Money: 4.95
Food and Beverage: 4.65
Overall Experience: 4.95
A
Arshid • solo_traveller • au
2
2026-09-10 • via Nuitee
V
Vicky • solo_traveller • nz
4
2026-09-09 • via Nuitee
L
Luke • solo_traveller • au
10
2026-09-07 • via Nuitee
L
Luke • solo_traveller • au
10
2026-09-07 • via Nuitee
B
Bianca • solo_traveller • au
3
Wouldn’t stay again
Pros:

Not much

Cons:

In a dodgy area, receptions closed at 5pm saturdays, you’d think theyd be open later Saturday nights, didn’t even get through a 5 minute shower water went cold, paid more than what u should be, bed uncomfy, not noise proof at all

2026-09-07 • via Nuitee
L
Luke • solo_traveller • au
10
2026-09-07 • via Nuitee
L
Luke • solo_traveller • au
2
2026-09-06 • via Nuitee
N
Nicholas • solo_traveller • au
7
Pros:

The checking was so smooth

Cons:

Being told at last minute about bond as I booked through a 3rd party

2026-09-06 • via Nuitee
T
Tewari • solo_traveller • au
7
2026-09-06 • via Nuitee
A
Annie • solo_traveller • nz
7
Pros:

The room was very clean and tidy. Bathroom great

Cons:

The noise level from outside was unbelievable. Stayed Friday and Saturday night and heard karaoke till 4.30 in the morning each night. Double glazing the windows would help greatly.

2026-09-06 • via Nuitee
A
Amanda • solo_traveller • au
1
A sleepless night
Pros:

Room was very clean and smelt lovely. Upon entering, the room was presented in a lovely way.

Cons:

The bar below the hotel was extremely noisy. Singing occurred till 4 am. It sounded like there was a window open but there wasn't. We had our tv on at the level of 45 and the voices were still clearly heard.
The bed was quite uncomfortable.

2026-09-06 • via Nuitee
B
Breanna • solo_traveller • au
6
Cons:

The hot water for the shower wouldn’t work after one person showered..

2026-09-05 • via Nuitee
C
Clement • solo_traveller • au
7
The place is fair
Pros:

The location. Near to transport systems

Cons:

The reception office is not easily accessible it hidden. It took me almost an hour to locate the reception

2026-09-04 • via Nuitee
D
doyle • solo_traveller • au
1
2026-09-03 • via Nuitee
M
Marianne • couple • au
8
2026-09-02 • via Nuitee
T
Teighan • solo_traveller • au
8
Pros:

Room clean and tidy
Good facilities
Good location
Good price
Secure entry

2026-08-27 • via Nuitee
S
Sarah • solo_traveller • au
5
50/50
Pros:

The location, the layout of the room and cleanliness

Cons:

Poor staff communication
No towels in bathroom
Very loud

2026-08-27 • via Nuitee
P
Prince Raj • couple • au
6
ok
Pros:

Right in the city centre

Cons:

Noiseproof needed

2026-08-25 • via Nuitee
S
Stephen • solo_traveller • au
7
Pros:

location

Cons:

no lift for a start

2026-08-24 • via Nuitee
A
Ashleigh • extended_group • au
2
2026-08-23 • via Nuitee