Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Beautiful views
Spacious apartments
Cons:
Dirty shower screens
Some amenities lacked maintenance

Categories

Cleanliness
8.34
Some comments about cleanliness, including dirty shower screens and carpets that need deep cleaning.
Service
9.81
Staff were described as amazing, friendly, and extremely helpful.
Location
9.85
Consistently praised for its fantastic location near the beach and amenities.
Room Quality
8.8
Rooms were spacious, although a few mentioned variations in quality.
Amenities
8.33
Amenities were generally well appreciated, but some comments noted issues like missing items.
Value for Money
8.79
Overall value well-received, yet some mentions of issues with certain facilities.
Food and Beverage
9.44
Not explicitly mentioned; assumed standard quality for this hotel tier.
Overall Experience
9.41
Majority of reviews indicate a highly positive experience with minimal complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:51

Property Description

Luxurious Beachfront Apartments with Fantastic Amenities

Directly across the road from Scarness Beach, The Bay Apartments offer a luxurious stay with a tennis court, a heated outdoor pool, children's wading pool, and a heated outdoor spa pool. Set in tropical gardens, all apartments boast private balconies with ocean or pool views.

Modern Comforts and Convenience

Each air-conditioned apartment includes laundry facilities, a full kitchen with a dishwasher and microwave, flat-screen cable TV, and a DVD player. Most units even feature a hot tub or spa bath. Guests receive a complimentary starter pack of tea and coffee upon arrival.

Convenient Location and Exciting Activities

Located minutes away from attractions like the Botanic Gardens and Urangan Boat Harbour, guests can enjoy the fitness centre, sauna, barbecue facilities, and tour desk for booking various excursions. Don't miss out on whale watching tours and trips to Fraser Island - book your stay at The Bay Apartments Hervey Bay now!

Important information:

Please note, there is limited free WiFi access available. Additional charges may apply. Please contact The Bay Apartments in advance to confirm current charges, using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HVB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 25 per person per stay when using an available cot.
    Children up to and including 2 years old stay for AUD 30 per person per stay when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 961 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.85
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 9.44
Overall Experience: 9.41
J
Jade • solo_traveller • au
9
2026-06-19 • via Nuitee
D
Dorothy • extended_group • au
8
wonderful
Pros:

everything

Cons:

the spa wasn't working at first and the office hours could be longer

2026-06-18 • via Nuitee
T
Tracey • extended_group • au
10
2026-06-17 • via Nuitee
B
Bellphil • solo_traveller • au
10
2026-06-16 • via Nuitee
A
Adrian • solo_traveller • au
9
2026-06-16 • via Nuitee
I
Ingrid • couple • au
10
2026-06-16 • via Nuitee
N
Noelene • extended_group • au
10
2026-06-13 • via Nuitee
R
Robyn • couple • au
10
Perfect short holiday 
Pros:

The location was excellent. The apartment was amazing.

Cons:

Our apartment was ground level and we woke up the following morning to find vomit on our patio 🤮 somebody had a big bday!!

2026-06-09 • via Nuitee
D
Declan • couple • au
10
2026-06-09 • via Nuitee
R
Roy • extended_group • nz
9
2026-06-08 • via Nuitee
P
Peter • couple • nz
10
Wonderful view and great facilites
Pros:

We enjoyed the wonderful sea view, the spa on the very large balcony, walk-in wadrobe and having two bathrooms. We also enjoyed the nice kitchen, dishwasher, washing macine and drier.

Cons:

We were assigned a corner car park in the basement which was difficult to get into.

2026-06-03 • via Nuitee
M
MariavC • solo_traveller • au
9
Pros:

The apartment was a great size and very spacious with wonderful clear views of the beach across the road. It was easy walking distance to restaurants and a great quiet location. The gardens and pool were easy to access with the key fob. Having an assigned car parking spot was great too.

Cons:

N/A

2026-06-02 • via Nuitee
S
Sabine • extended_group • au
9
2026-06-02 • via Nuitee
V
Veronica • solo_traveller • au
10
2026-06-02 • via Nuitee
L
Louise • family_with_children • au
10
We had a great stay at The Bay!
Pros:

We were given one of the top floor apartments, it was HUGE. High ceilings, very comfortably furnished, everything you needed in kitchen etc. Great views from the balcony obviously, and the pool and spa area is lovely. Highly recommend.

Cons:

Beds a bit too soft for us, but that's just personal preference.

2026-05-31 • via Nuitee
L
Lindy • couple • au
10
2026-05-31 • via Nuitee
T
Teleah • solo_traveller • au
10
Pros:

Loved the entire experience.

Cons:

Bookings didn't have the option for extras example to have the personal spa that was with the apartment to be accessible it was an extra that was not shown on the app this would be ideal for future to have any extras added onto the app for people to see.

2026-05-31 • via Nuitee
D
DONNA-MAREE • extended_group • au
9
Pros:

Great location. Good facilities. Had a couple of issues but the fixed them really quickly.

2026-05-30 • via Nuitee
L
Lynn • couple • au
9
Lovely, spacious apartment with great facilities
Pros:

Very spacious and beautifully appointed 2 bedroom apartment opposite the beach and close to restaurants.
The gym and pool were a welcome addition

Cons:

The apartment was on the ground floor so no view of the beach.

2026-05-29 • via Nuitee
S
Szabo • extended_group • au
10
Home away from home
Pros:

Beatiful, clean,spatios apartment with a nice clean pool area .The beach across the road.Will go back soon.

Cons:

Nothing

2026-05-26 • via Nuitee