The Lucky Hotel

Hotels
8.4 (3942 reviews)
237 Hunter Street Newcastle , Newcastle , au
+61 2 4925 8888

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean and comfortable rooms
Cons:
Issues with cleanliness
Room air quality problems
Inconsistent food quality

Categories

Cleanliness
6.65
Several reviews mention issues with cleanliness, including dusty rooms and dirty carpets.
Service
9.15
Most staff were reported as nice and helpful, contributing positively to the overall experience.
Location
9.65
Location was frequently highlighted as excellent, close to transportation and amenities.
Room Quality
7.65
Complaints about room size and air quality were noted, affecting overall satisfaction.
Amenities
9.15
Amenities like the bar/pub received positive remarks, enhancing the guest experience.
Value for Money
8.15
Some reviews indicated that prices were considered high for the quality provided.
Food and Beverage
8.15
Mixed feedback on food quality, with some praising it while others criticized it.
Overall Experience
8.65
Overall experience was generally positive despite some criticisms regarding cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:44

Property Description

Central Location
The Lucky Hotel, centrally located in Newcastle, is a stone's throw away from the vibrant Wharf Road with its array of attractions.

Modern Amenities
Each room at The Lucky Hotel is equipped with top-notch amenities including an iPod docking station, flat-screen TV, and luxurious toiletries, ensuring a comfortable stay for every guest.

Proximity to Attractions
With popular beaches like Newcastle Beach and Nobbys Beach just a short drive away, and key landmarks such as the Newcastle Museum within walking distance, The Lucky Hotel is the perfect choice for both leisure and business travelers.

To experience the perfect blend of convenience and luxury, book your stay at The Lucky Hotel now!

Important information:

Please note that the hotel has live entertainment Friday nights from 8pm to 1am and Saturday nights from 9pm to 1am. Increased noise may be heard at these times. Our trading hours are as follows: Monday – Thursday: 10:00 – 23:00 Friday - Saturday: 10:00 – 02:00 Sunday: 10:00 – 22:00. RECEPTION HOURS: Monday: 9.00am – 5.00pm Tuesday: 9.00am – 5.00pm Wednesday: 9:00am – 5:00pm Thursday: 9:00am – 5:00pm Friday: 9:00am – 5:00pm Saturday: 9:00am – 5:00pm Sunday: 9:00am – 12:00pm. Guests that are planning to arrive outside trading hours must contact the property in advance for check in instructions for details in regards to late check in or instructions for the after hours lock box.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Location

Guest Reviews

8.4
Based on 3942 reviews
Cleanliness: 6.65
Service: 9.15
Location: 9.65
Room Quality: 7.65
Amenities: 9.15
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
C
Chloe • couple • au
10
2026-08-29 • via Nuitee
C
Craig • solo_traveller • za
7
2026-08-29 • via Nuitee
S
Simon • couple • au
10
2026-08-29 • via Nuitee
B
Belinda McDonald • solo_traveller • au
9
Pros:

Everything, i could not complain about anything, the staff were exceptional and help us a lot. The 1900's hotel had been completely renovated in the same era. I loved it.

Cons:

We loved everything

2026-08-29 • via Nuitee
K
Kyle • couple • au
10
2026-08-29 • via Nuitee
B
Blake • couple • au
10
2026-08-28 • via Nuitee
C
Carrie • couple • au
7
Happy to come again, hope the shower is clean.
Pros:

Location, friendly staff, cute accommodations.

Cons:

The only issue was the mould in the shower. Needed a toothbrush and some bleach.

2026-08-28 • via Nuitee
A
Alexander • solo_traveller • au
10
2026-08-27 • via Nuitee
A
Alison • solo_traveller • au
10
2026-08-27 • via Nuitee
C
Conor • couple • it
9
Pros:

Great location lovely courtyard

Cons:

Room a little warm but still comfortable

2026-08-27 • via Nuitee
M
Mohammed • solo_traveller • au
1
2026-08-26 • via Nuitee
C
Cheryl • solo_traveller • au
8
2026-08-25 • via Nuitee
B
Ben • couple • au
8
2026-08-25 • via Nuitee
B
Ben • couple • au
8
2026-08-25 • via Nuitee
B
Ben • couple • au
8
2026-08-25 • via Nuitee
P
Paul • couple • au
10
Friendly, modern, comfort we look for on holidays.
Pros:

The bathroom in the room was fresh, clean and modern, and windows overlooking the Hotel helped create interest and openess.

Cons:

The Hotel not opening before 9am to allow early guess to come in out of the weather.

2026-08-25 • via Nuitee
B
Ben • couple • au
8
2026-08-25 • via Nuitee
D
Daniel • couple • au
10
Pros:

The staff went over and above for us , answering any question we had. We had such a great time staying there

2026-08-25 • via Nuitee
A
Arvid • solo_traveller • au
10
Pros:

Happy

2026-08-24 • via Nuitee
C
C to da B • extended_group • au
10
2026-08-24 • via Nuitee