The Lucky Hotel

Hotels
8.4 (3744 reviews)
237 Hunter Street Newcastle , Newcastle , au

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Children allowed

Facilities

Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean and comfortable rooms
Cons:
Issues with cleanliness
Room air quality problems
Inconsistent food quality

Categories

Cleanliness
6.65
Several reviews mention issues with cleanliness, including dusty rooms and dirty carpets.
Service
9.15
Most staff were reported as nice and helpful, contributing positively to the overall experience.
Location
9.65
Location was frequently highlighted as excellent, close to transportation and amenities.
Room Quality
7.65
Complaints about room size and air quality were noted, affecting overall satisfaction.
Amenities
9.15
Amenities like the bar/pub received positive remarks, enhancing the guest experience.
Value for Money
8.15
Some reviews indicated that prices were considered high for the quality provided.
Food and Beverage
8.15
Mixed feedback on food quality, with some praising it while others criticized it.
Overall Experience
8.65
Overall experience was generally positive despite some criticisms regarding cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:44

Property Description

Central Location
The Lucky Hotel, centrally located in Newcastle, is a stone's throw away from the vibrant Wharf Road with its array of attractions.

Modern Amenities
Each room at The Lucky Hotel is equipped with top-notch amenities including an iPod docking station, flat-screen TV, and luxurious toiletries, ensuring a comfortable stay for every guest.

Proximity to Attractions
With popular beaches like Newcastle Beach and Nobbys Beach just a short drive away, and key landmarks such as the Newcastle Museum within walking distance, The Lucky Hotel is the perfect choice for both leisure and business travelers.

To experience the perfect blend of convenience and luxury, book your stay at The Lucky Hotel now!

Important information:

Please note that the hotel has live entertainment Friday nights from 8pm to 1am and Saturday nights from 9pm to 1am. Increased noise may be heard at these times. Our trading hours are as follows: Monday – Thursday: 10:00 – 23:00 Friday - Saturday: 10:00 – 02:00 Sunday: 10:00 – 22:00. RECEPTION HOURS: Monday: 9.00am – 5.00pm Tuesday: 9.00am – 5.00pm Wednesday: 9:00am – 5:00pm Thursday: 9:00am – 5:00pm Friday: 9:00am – 5:00pm Saturday: 9:00am – 5:00pm Sunday: 9:00am – 12:00pm. Guests that are planning to arrive outside trading hours must contact the property in advance for check in instructions for details in regards to late check in or instructions for the after hours lock box.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 25 per person per stay when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3744 reviews
Cleanliness: 6.65
Service: 9.15
Location: 9.65
Room Quality: 7.65
Amenities: 9.15
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
Z
ZONG YAN • solo_traveller • tw
10
2026-06-13 • via Nuitee
L
Lee • extended_group • my
8
Overall, the stay is satisfy
Pros:

Staff friendly and helpful, room cleanliness

Cons:

The door won't lock because it uses a password, which we feel is unsafe because we're unsure if the room's password is kept secret.
The bar is located downstairs from the room, and you can hear noise at night, but it stops after 1 a.m.

2026-06-13 • via Nuitee
S
Susan • solo_traveller • au
9
Was convenient and comfortable and it’s a really quirky pub to go have dinner.
Pros:

Very comfortable and convenient location

Cons:

Can’t think of anything

2026-06-13 • via Nuitee
A
Adie • couple • au
10
Relaxing, comfortable and close to everything
Pros:

It was clean and comfortable and just what we needed

2026-06-12 • via Nuitee
J
Jessica • solo_traveller • au
10
Pros:

The hotel had lovely decor and the room was spacious and comfortable!

2026-06-12 • via Nuitee
A
Andrew • couple • nz
9
Pros:

Very friendly staff.....courtyard dining area, good food and great bar.
Easy access to good waterside walks.

Cons:

No breakfast facilities on site but 10% discount given at a cafe nearby

2026-06-12 • via Nuitee
S
Sally • couple • au
9
2026-06-11 • via Nuitee
S
Scott • couple • au
10
Pros:

Great location, food was excellent and friendly staff.

Cons:

Nothing

2026-06-11 • via Nuitee
S
Sara • solo_traveller • au
9
Quiet, convenient. Loved being able to open the doors onto the balcony.
Pros:

Cleverly designed rooms with everything needed in a compact space. Great shower, comfy bed and linen. Very clean.

Cons:

Nothing.

2026-06-10 • via Nuitee
A
Amber • family_with_children • au
10
Just beautiful and cosy
Pros:

Close to everything and stunning deco, meals there great here too

Cons:

Nothing

2026-06-10 • via Nuitee
P
Peter • solo_traveller • au
9
Pros:

Great location, clean room and staff very helpful

Cons:

It would have been good to know that bar and restaurant would not be open.

2026-06-09 • via Nuitee
L
Louise • couple • au
9
We had a really great stay.
Pros:

Loved the feel of the hotel and how it was a little bit quirky. Location was great. Saturday night DJ was fantastic and more like a party. So good!

Cons:

Loved it all!

2026-06-08 • via Nuitee
D
Derek • solo_traveller • au
8
2026-06-08 • via Nuitee
M
Muhammad • solo_traveller • pk
9
2026-06-07 • via Nuitee
M
Muhammad • solo_traveller • pk
9
2026-06-07 • via Nuitee
O
Olivia • couple • au
8
Great location, friendly staff and perfect for short stays
Pros:

It was a great location and friendly staff

Cons:

There was some noise late night due to the pub being downstairs

2026-06-07 • via Nuitee
T
Tony • couple • au
9
2026-06-07 • via Nuitee
D
Danielle • extended_group • au
9
Professional, fun, easy location.
Pros:

Central location, friendly staff, clean

Cons:

Could perhaps be a bit noisy for some on weekend with live music - didn’t really bother us though.

2026-06-06 • via Nuitee
S
Shauna • couple • ie
9
Beautiful hotel in a great location⭐️
Pros:

Great location, bar and restaurant downstairs. Our room was really comfortable and we loved the style of the hotel. The staff who checked us in so so friendly and helpful ☺️

Cons:

A little coffee machine in the room would be ideal but plenty of cafes around.

2026-06-06 • via Nuitee
A
Anna • couple • ie
8
2026-06-05 • via Nuitee