ibis Budget - Newcastle

Hotels
ibis Budget
6.2 (4541 reviews)
3-5 Thomas Street, Wallsend , Newcastle , au

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Central location
Affordable price
Cons:
Uncleanliness
Poor room quality

Categories

Cleanliness
3.6
Several mentions of uncleanliness including dirty pillows and mold.
Service
8.56
Customer service from front desk was excellent.
Location
8.1
Location is central to major roads & shops.
Room Quality
5.56
Rooms are described as small and dated.
Amenities
5.59
Limited amenities with complaints about the absence of a remote for TV.
Value for Money
7.05
Affordable pricing but overall unsatisfactory stay.
Food and Beverage
4.6
Breakfast had limited options, and no dairy-free alternatives.
Overall Experience
6.57
Mixed experiences with significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:09

Property Description

Convenient Location
Located just 450 meters from Wallsend Plaza and a short distance from central Newcastle, our hotel offers easy access to key attractions and amenities in the area.

Comfortable Accommodation
Our air-conditioned guest rooms are equipped with all the essentials for a relaxing stay, including a work desk, flat-screen TV, refrigerator, and tea/coffee making facilities. Enjoy the convenience of an en suite bathroom with a shower and vanity.

Convenient Amenities
Take advantage of our guest laundry, luggage storage facilities, and vending machines offering drinks and light snacks. Guests can also use our microwave for added convenience during their stay.

Book your stay at ibis Budget Hotel Newcastle now for a comfortable and convenient experience!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that breakfast is available during the following hours: Monday-Sunday 7:00 until 10:00 and 12:00 until 22:00. If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation. You must show a valid photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability, and additional charges may apply. Access code at the front door is your booking number without dots.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Location

Guest Reviews

6.2
Based on 4541 reviews
Cleanliness: 3.6
Service: 8.56
Location: 8.1
Room Quality: 5.56
Amenities: 5.59
Value for Money: 7.05
Food and Beverage: 4.6
Overall Experience: 6.57
B
Bhuwan family_with_children au
1
2026-08-29 via Nuitee
E
Evelyn solo_traveller au
10
Pros:

Great location easy to find ,easy safe secure parking. Clean ,friendly kind staff , clean room, Hot water comfortable for our overnight stay for sporting near by .will stay again and highly recommend your hotel .

Cons:

I couldn't find anything that I did not like .

2026-08-29 via Nuitee
M
Michelle couple au
8
2026-08-28 via Nuitee
C
Camila solo_traveller au
2
2026-08-28 via Nuitee
G
Gary couple au
8
Good budget stop over
Pros:

Great price

Cons:

Milk for the tea in the fridge was frozen

2026-08-26 via Nuitee
D
Darren solo_traveller au
8
2026-08-25 via Nuitee
S
Sue66 couple au
3
I wouldn't stay again, nor would I recommend this place. Take note of BUDGET sign
Pros:

staff was pleasant

Cons:

room was small, had rusty areas visible, there was a high step up into the bathroom, which again was tiny, road noise high, overall dissatisfied with the whole experience except staff

2026-08-25 via Nuitee
D
Donna couple au
1
Money back to me
Pros:

Room was dirty as towels are stained n sevond night I was in hospital they were giving me half my money back n never got it the night I stayed in hospital was meant to be refunded wasn’t I always stay there not now I want my money back as said

Cons:

As above

2026-08-24 via Nuitee
L
Lorraine solo_traveller au
10
2026-08-24 via Nuitee
A
Alessandra solo_traveller it
7
Pros:

Stanza pulita e letto comodo.

Cons:

Tutto bene.

2026-08-24 via Nuitee
L
Leanne solo_traveller au
1
Pros:

Nothing about the Ibis .informed the desk lady about the leaking in the toilet/shower
the smell was really bad.
I know it was a budjet hotel but it was not good not even a chair to sit on just a not so nice stool.
We were so tied and cold slept and left early my appointment thats why we were there for one night.

2026-08-23 via Nuitee
H
Helen couple au
8
As expected
Pros:

Location

Cons:

Nothing really, it’s as expected

2026-08-23 via Nuitee
G
GIANNI family_with_children au
5
Pros:

Great location and staff were friendly

Cons:

Stains on the quilt and the breakfast was poor. They had 2 different cereals and toast with 4 different spreads

2026-08-23 via Nuitee
L
LYNDELL family_with_children au
8
Pros:

Location Price

2026-08-22 via Nuitee
M
Maria family_with_children au
9
It served my needs . Would be great to also have pet friendly rooms 3
2026-08-21 via Nuitee
T
Thomas solo_traveller au
5
2026-08-21 via Nuitee
G
Gordon couple au
9
2026-08-21 via Nuitee
A
Amanda couple au
5
2026-08-21 via Nuitee
G
GREG solo_traveller au
7
Good and reasonably priced if you need to stay in West Newcastle
Pros:

The location is great if visiting or needing to stay in that part of Newcastle, close to M1 Freeway entrance and plenty of off street parking. The Room was comfortable for an overnight stay.

Cons:

The IBIS is showing its age and certainly hasn’t been upgraded for some time. The reception area and breakfast area is small and unwelcoming. For the size of the accommodation I was expecting something larger.

2026-08-20 via Nuitee
R
Ratcliffe solo_traveller au
3
2026-08-18 via Nuitee