ibis Budget - Newcastle

Hotels
ibis Budget
6.2 (4467 reviews)
3-5 Thomas Street, Wallsend , Newcastle , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Central location
Affordable price
Cons:
Uncleanliness
Poor room quality

Categories

Cleanliness
3.6
Several mentions of uncleanliness including dirty pillows and mold.
Service
8.56
Customer service from front desk was excellent.
Location
8.1
Location is central to major roads & shops.
Room Quality
5.56
Rooms are described as small and dated.
Amenities
5.59
Limited amenities with complaints about the absence of a remote for TV.
Value for Money
7.05
Affordable pricing but overall unsatisfactory stay.
Food and Beverage
4.6
Breakfast had limited options, and no dairy-free alternatives.
Overall Experience
6.57
Mixed experiences with significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:09

Property Description

Convenient Location
Located just 450 meters from Wallsend Plaza and a short distance from central Newcastle, our hotel offers easy access to key attractions and amenities in the area.

Comfortable Accommodation
Our air-conditioned guest rooms are equipped with all the essentials for a relaxing stay, including a work desk, flat-screen TV, refrigerator, and tea/coffee making facilities. Enjoy the convenience of an en suite bathroom with a shower and vanity.

Convenient Amenities
Take advantage of our guest laundry, luggage storage facilities, and vending machines offering drinks and light snacks. Guests can also use our microwave for added convenience during their stay.

Book your stay at ibis Budget Hotel Newcastle now for a comfortable and convenient experience!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that breakfast is available during the following hours: Monday-Sunday 7:00 until 10:00 and 12:00 until 22:00. If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation. You must show a valid photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability, and additional charges may apply. Access code at the front door is your booking number without dots.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.2
Based on 4467 reviews
Cleanliness: 3.6
Service: 8.56
Location: 8.1
Room Quality: 5.56
Amenities: 5.59
Value for Money: 7.05
Food and Beverage: 4.6
Overall Experience: 6.57
B
Brian solo_traveller au
7
Value for money
Pros:

Convenient

Cons:

Unruly at night. Kids running up and down hallways and just a lot of general noise until late.

2026-07-25 via Nuitee
C
Colin solo_traveller au
2
Cons:

Very strong smell of smoke throughout whole building and car parks.
Shower and toilet had strong urine smell.
Not cleanest room. But guess for price was somewhere to sleep.

2026-07-25 via Nuitee
F
Forbes solo_traveller au
8
Pros:

Good location.
Room comfortable enough

Cons:

Shouldn't have to pay for parking.

2026-07-24 via Nuitee
F
Fab solo_traveller au
5
Pros:

Location

Cons:

Rooms

2026-07-24 via Nuitee
H
Hermes solo_traveller au
8
Pros:

All good so far.

Cons:

The location isn't good. You can't sleep because the heave traffic at whole night .

2026-07-24 via Nuitee
R
Rowena family_with_children au
6
2026-07-23 via Nuitee
R
Ryan solo_traveller au
10
Cons:

Only thing I didnt like is that to check in one hour early there was a charge of $40

2026-07-22 via Nuitee
G
Greg solo_traveller au
8
Pros:

First receptionist was very good, professional attentive to duties.
I checked sink was blocked moved straight away all done very well.
Very personable with each guest.

Cons:

Moved from one room to another, very different consumables stock levels.
First room low amount of coffee, 1 frozen milk sample, no tea, very little loo paper, next room properly stocked but floors not swept.
Generally pretty ok, house keeping could be bit better, other receptionists could spend less time on phones as forgot about bringing milk as not stocked at reception coffee station.
Each guest should be acknowledged not buried in phones screens, just my opinion..

2026-07-21 via Nuitee
S
Sarah solo_traveller au
8
2026-07-21 via Nuitee
M
Megan family_with_children au
7
2026-07-21 via Nuitee
J
John couple au
8
good
Pros:

we were very happy with everything

2026-07-21 via Nuitee
E
eveleigh family_with_children au
7
2026-07-21 via Nuitee
R
Rhys family_with_children au
1
Really bad
Cons:

Our key didn’t unlock our room, it was after hours & no one was around to help.
I was offered a refund but nothing as of yet.

2026-07-20 via Nuitee
G
Guy solo_traveller au
1
What looks like drug central
Pros:

This place is a dump and looks so rundown, how it's still in operation is beyond me

Cons:

We didn't even end up staying the night... There was so many dodgy unsavoury characters and what looked like some one overdosing on the front steps. The place is so run down. We drove up, sat in the car looking around and decided to leave and book elsewhere

2026-07-20 via Nuitee
K
Kamran family_with_children au
6
2026-07-20 via Nuitee
A
Anthony couple au
7
2026-07-19 via Nuitee
H
Holding solo_traveller au
5
2026-07-19 via Nuitee
A
annette couple au
8
Good cheap accommodation
Pros:

Price

Cons:

Stairs

2026-07-19 via Nuitee
M
Marc-Austin solo_traveller au
8
Pros:

For me personally, it was fine. The room was clean & the bed was quite comfy

Cons:

I didn't have an issue with anything

2026-07-19 via Nuitee
D
Diana solo_traveller au
7
It served my purpose to rest and be on my way.
Pros:

Excellent location for my requirement.

Cons:

Has a bit of a funky smell..

2026-07-16 via Nuitee