Imperial Motel Windsor

Hotels
6.1 (1364 reviews)
159 Lutwyche Road , Brisbane , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Facilities for disabled guests
Ironing service
Non-smoking throughout
Grocery deliveries
See all facilities

Review Highlights

Pros:
Comfortable beds
Good shower pressure
Clean room
Cons:
Small rooms
Limited amenities
Check-in issues

Categories

Cleanliness
5.93
Clean rooms noted but standard amenities lacking.
Service
6.9
Check-in issues noted, but staff were kind and attentive.
Location
7.44
Convenient location with access to transport and shops.
Room Quality
5.39
Rooms described as small and cramped, with inconsistent comfort.
Amenities
4.92
Limited amenities, some complaints regarding cleanliness and facilities.
Value for Money
7.38
Good value for budget accommodation, but issues present.
Food and Beverage
4.93
Complaints about the lack of food availability and amenities.
Overall Experience
5.9
Mixed feelings with notable positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:07

Property Description

Convenient Location
The ibis budget Windsor Brisbane offers a prime location just 1.2 km from RNA Showgrounds and 10 km from Brisbane Airport. Situated in the northern suburbs, the hotel is a short drive from Brisbane city, the Brisbane River, and Cenotaph War Memorial.

Comfortable Accommodation
Guests can enjoy air-conditioned rooms with bed linen, a private bathroom, and a flat-screen TV. The cozy rooms provide a comfortable retreat after a day of exploring the city.

Delicious Continental Breakfast
Start your day right with a continental breakfast buffet offering unlimited hot drinks, orange juice, cereals, breads, and various jams. A perfect way to fuel up before heading out to explore Brisbane.

Experience comfort and convenience at ibis budget Windsor Brisbane. Book your stay now!

Important information:

Please note that there is a 1.9% charge when you pay with a credit card.

Please note that all guests need to provide a valid ID or passport before arrival.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.1
Based on 1364 reviews
Cleanliness: 5.93
Service: 6.9
Location: 7.44
Room Quality: 5.39
Amenities: 4.92
Value for Money: 7.38
Food and Beverage: 4.93
Overall Experience: 5.9
E
Eddie • extended_group • au
8
2026-05-22 • via Nuitee
D
Danny • family_with_children • au
5
2026-05-22 • via Nuitee
L
Linda Stewart • solo_traveller • au
4
Pros:

Price and location very close to RBWH

Cons:

Tiny, tiny rooms. No chairs to sit in, one stool only. Two people could not be vertical at one time. One on the stool, one standing or lying on the bed.

2026-05-22 • via Nuitee
Z
Zirkler • solo_traveller • au
8
Imperial Strikes Back ?
Pros:

Close enough to the airport.
Not a bad room. Parking felt pretty safe. (I could park where I could see the car from my room.)
The bed was relatively comfortable.
Despite being on a busy road, my room at the rear of the building was relatively quiet, especially after I turned the fridge off.(Why are the little fridges so noisy?)
Fair value. I

Cons:

The no contact checkin was a bit confusing and will probably definitely give some people an annoying experience.
It wasn't smooth for me. After scanning the QR code and entering a heap of info it asks for my photo. In taking the photo I lose the page and have to do the whole thing again.
After repeating the process and adding the photo, the next step hung for quite a long time.
Finally it promises to send room number and codes.
They didn't come for me and another guy doing it also.
Had to call a number and that guy sent the codes.
Using the code for the room number wasn't quite so obvious too.

I buggered up my knee and had only stairs to use. That might be a problem for some.

The bed was a bunk bed making sitting on it to watch TV had an obstructed view and a low overhang. The alternative was a metal stool so not really an option.
I took a walk to the north, not much to do or see within walking distance.

2026-05-21 • via Nuitee
B
BobTee • solo_traveller • au
5
Pros:

Cleans and tidy. Comfortable bed.

Cons:

Road noise, despite the poorly sealed double glazed window was horrendous!!!

2026-05-21 • via Nuitee
R
Rebecca • solo_traveller • au
6
2026-05-21 • via Nuitee
N
nicholas • couple • au
7
2026-05-20 • via Nuitee
T
Todd • solo_traveller • au
8
2026-05-20 • via Nuitee
D
daniela • solo_traveller • au
8
Pros:

Nice and clean

Cons:

Bathroom too small

2026-05-19 • via Nuitee
A
Amanda • solo_traveller • au
9
Smooth
Pros:

The privacy and security

Cons:

No staff to get assistant from

2026-05-19 • via Nuitee
J
James • solo_traveller • au
8
2026-05-18 • via Nuitee
S
Shelley • solo_traveller • au
2
2026-05-18 • via Nuitee
F
fernando • solo_traveller • cl
8
2026-05-18 • via Nuitee
W
woll • solo_traveller • au
1
Pros:

There was nothing to like i couldn't talk to customer service about my reservation cause there phone is disconnected

Cons:

The fact that I was told to complete a pre check in survey, then being told to give a reservation refrence which i wasn't told what that is. Whether its a bunch of numbers or a code word. Couldn't contact anyone about this cause there customer support is disconnected, and to top it all off I wasn't allowed to get my money back. Pretty much stole from me.
0/10 would not recommend
Also they whole thing of using your phone as a key card for your room and there being no receptionist seems sketchy. What if I had a problem in the hotel. Who would I talk to about it

2026-05-17 • via Nuitee
C
chris • solo_traveller • au
1
Absolutely horrible and would never recommend to anyone.
Cons:

No reception, all online via the Philippine. If you do not have photo ID that you are willing to upload you CAN NOT check in.
Because I didn’t have any photo ID, I was refused check in even though I had paid 100% of the accommodation. This left me ordering another Uber back to the airport to sleep on a chair for the night….. awesome service by the property…NOT
I have requested a refund however no reply has been made.

2026-05-17 • via Nuitee
B
Barbara • solo_traveller • au
6
Pros:

The bed was great. The parking and location was great

Cons:

The check-in process. The ap was terrible. You put the details in and when you access the code it didn't let you enter it. I had 2 young men trying to help and they couldn't get it to work. When I rang them they said you had to do it on the ap. 30min they finally give me the code for the front door room.

2026-05-17 • via Nuitee
L
Leigh • couple • au
7
Pros:

Bed was comfortable, we enjoyed the contactless check in, the pin method works well, no need to worry whether you remembered the room key etc when leaving.

Cons:

We travelled for an event that happened to be on the same weekend as magic round weekend, so all accommodation was tripled in price, this made value for money very poor. If travelling outside of this time, then I would recommend this hotel as a comfortable place to stay.

2026-05-17 • via Nuitee
E
Emily • couple • au
1
2026-05-17 • via Nuitee
K
Katrina • solo_traveller • au
1
Pros:

Nothing very poor hotel can't even walk around the bed and have to fill kettle from basin

2026-05-16 • via Nuitee
G
Geoff • solo_traveller • au
6
2026-05-16 • via Nuitee