HOTEL TRUEBA

Hotels
7.6 (109 reviews)
AVENIDA ORIENTE 6 485 , Orizaba , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Good value for money
Cons:
Noise issues
Pest complaints
Limited charging options for EVs

Categories

Cleanliness
7.31
Some complaints about pests were mentioned, which affects cleanliness.
Service
8.28
Multiple reviews praised the staff's friendliness and attentiveness.
Location
8.32
The location is noted as excellent, close to the bus station and city center.
Room Quality
6.77
Rooms were described as noisy and had issues like defective shower heads.
Amenities
7.3
Limited amenities for charging electric vehicles were mentioned.
Value for Money
7.76
Guests felt the pricing was reasonable for the stay.
Food and Beverage
7.81
Breakfast options received positive feedback, but discrepancy on buffet was noted.
Overall Experience
7.28
Guests expressed overall satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:39

Property Description

Prime Location and Outstanding Service

Comfortable Rooms with Modern Amenities

Delicious American Breakfast Included

Book now to experience a memorable stay at HOTEL TRUEBA in Orizaba!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBC

Location

Guest Reviews

7.6
Based on 109 reviews
Cleanliness: 7.31
Service: 8.28
Location: 8.32
Room Quality: 6.77
Amenities: 7.3
Value for Money: 7.76
Food and Beverage: 7.81
Overall Experience: 7.28
G
Gabriel • solo_traveller • mx
9
Pros:

El cuarto amplio limpio y a mis hijos les encantó. Y la excelente ubicación.

2026-08-08 • via Nuitee
L
Laura • family_with_children • mx
7
Bien
Cons:

Aire acondicionado

2026-08-05 • via Nuitee
C
Candy • solo_traveller • mx
10
Pros:

excelente en verdad

2026-07-24 • via Nuitee
M
Mayra Guadalupe • family_with_children • mx
4
decepcionante
Pros:

ubicación excelente
limpieza excelente

Cons:

nos presionaron media hora antes de la salida
pésimo servicio de cable
pésima programación en televisión

2026-07-10 • via Nuitee
J
Jorge • solo_traveller • mx
10
Lo recomiendo
Pros:

Las instalaciones y la atención

Cons:

Todo muy bien

2026-07-07 • via Nuitee
J
Janie • solo_traveller • us
10
Caring clean and excellent customer service
Pros:

Everything about this place was amazing. The staff was very sweet and helpful. Even after we checked out our luggage that was lost at the airport was delivered there and they took excellent care of it and informed us as soon as it arrived. They went above and beyond for us. Thats great customer service. Will definitely book there again.

2026-06-18 • via Nuitee
M
Mendez • couple • mx
10
EN GENERAL MUY BIEN
Pros:

LA COMIDA Y DESAYUNO MUY BIEN.

Cons:

EL ESTACIONAMIENTO SI ES UN POCO COMPLICADO

2026-05-11 • via Nuitee
J
Johan • family_with_children • mx
5
2026-05-11 • via Nuitee
T
Tenorio • solo_traveller • mx
10
2026-04-14 • via Nuitee
P
Pacheco • family_with_children • mx
7
Pros:

La habitación limpia

Cons:

No servía el elevador

2026-04-08 • via Nuitee
J
jorgeluis63 • family_with_children • mx
10
Excelente servicio
Pros:

Excelente atención desde que entras al hotel

Cons:

No tengo una mala opinión al respecto, si no todo lo contrario

2026-03-27 • via Nuitee
R
RoOny • family_with_children • mx
9
2026-03-27 • via Nuitee
A
Adelita • family_with_children • mx
10
Pros:

La limpieza

Cons:

No hay cafetera en la habitación ni aire acondicionado.

2026-03-25 • via Nuitee
P
Peter Saenz • family_with_children • mx
10
2026-02-28 • via Nuitee
G
Georgina • family_with_children • mx
10
Pros:

Excelente ubicación y habitaciones muy cómodas. El restaurante que está en el hotel ofrece variedad de comidas con buen sazón.

2026-02-25 • via Nuitee
K
Keith • solo_traveller • gb
9
2026-02-25 • via Nuitee
A
Antonio • family_with_children • mx
8
2026-02-24 • via Nuitee
S
Sergio • family_with_children • mx
6
Pros:

La ubicación, caminando se llega a muchos lados

Cons:

No hay ni un garrafon de agua caliente y fria, me la querian vender en 40 el de resta del lobby

2026-02-14 • via Nuitee
M
Mayorga C. • solo_traveller • mx
9
Agradable y placentera
Pros:

Buena sazón y buenas opciones de menú, me agrada el ambiente tranquilo y el café tiene buen sabor. Los precios también aceptables y el servicio del personal muy bien también

Cons:

El baño que me tocó en la habitación 112 tiene una regadera defectuosa.

2025-11-14 • via Nuitee
P
Prado • extended_group • mx
9
Valoración de estancia
Pros:

La ubicación del lugar y el hecho de que incluía el desayuno (buen gesto).

Cons:

Qué solicité una habilitación de dos camas y la habitación asignada solo tenía una. No respetaron la elección hecha vía Booking.

2025-11-10 • via Nuitee