Embassy Suites Charlotte/Ayrsley

Hotels
•
Embassy Suites Hotels
9.2 (961 reviews)
1917 Ayrsley Town Boulevard , Charlotte , US
+1 704-970-5400

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great staff
Clean and comfortable rooms
Cons:
Cleanliness issues
Pool closure

Categories

Cleanliness
8.08
Room was not clean in some instances, with issues reported related to the shower and vanity.
Service
9.99
Staff went above and beyond to accommodate guests, with multiple mentions of excellent service.
Location
9.59
Convenient access to shopping and restaurants, and good reviews on overall location.
Room Quality
9.04
Rooms praised for cleanliness and comfort with spacious accommodations.
Amenities
8.57
Minor issues noted with availability of food and drink; pool was closed but access to alternatives was provided.
Value for Money
9.53
Strong positive sentiment regarding value with convenient amenities and good service.
Food and Beverage
9.08
Overall positive feedback on the breakfast and bar services, although there were minor issues.
Overall Experience
9.75
General satisfaction with most stays noted, with anticipation to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:49

Property Description

Luxurious Suites and Studios

Indulge in comfort with our elegantly furnished suites and studios, complete with modern amenities such as a flat-screen TV, microwave, and small refrigerator. Relax in style with a private bathroom featuring a bath or shower, and make use of the ergonomic chair at the desk.

Convenient Facilities and Services

Take advantage of our business centre, 24-hour front desk, and laundrette for all your needs. Grab snacks anytime at the 24-hour Pavilion Pantry Market and enjoy complimentary beverages in our designated area. Don't miss our Manager’s Reception, offering free beverages and appetizers.

Prime Location and Attractions

Explore nearby attractions like Carowinds Amusement Park and Daniel Stowe Botanical Garden, just a short drive away. With Charlotte Douglas International Airport within easy reach, your journey is hassle-free.

Book now for an unforgettable stay at Embassy Suites Charlotte/Ayrsley.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 961 reviews
Cleanliness: 8.08
Service: 9.99
Location: 9.59
Room Quality: 9.04
Amenities: 8.57
Value for Money: 9.53
Food and Beverage: 9.08
Overall Experience: 9.75
T
Torian • couple • us
10
2026-09-14 • via Nuitee
D
Dickey • couple • us
8
2026-09-08 • via Nuitee
A
Audrey • solo_traveller • us
10
2026-09-07 • via Nuitee
K
Karmen • solo_traveller • us
10
2026-09-03 • via Nuitee
V
Valle • family_with_children • us
10
2026-09-01 • via Nuitee
D
Dennis • solo_traveller • us
10
Came Home to visit Family
Pros:

N/A

Cons:

N/A

2026-08-31 • via Nuitee
O
Osvaldo • family_with_children • us
10
Overall, everything was good
Pros:

Breakfast is good. need to do FIFO on the food though First in and First out do not put new Food on top of the old food.

Cons:

Potato’s hard also French toast

2026-08-31 • via Nuitee
J
Janet • solo_traveller • us
10
2026-08-25 • via Nuitee
C
Carla • couple • us
10
2026-08-19 • via Nuitee
K
Kelli • family_with_children • us
10
One of the best!!
2026-08-18 • via Nuitee
K
Kate • family_with_children • us
10
Embassy suites for the win!
Pros:

It is conveniently located to restaurants and shops in a safe area. The hotel itself is newly renovated. The staff was as a whole amazing! The room was clean. The beds were comfy! The breakfast was awesome :) It’s my go to for charlotte!

Cons:

Nothing

2026-08-11 • via Nuitee
C
Curtis • extended_group • us
9
2026-08-10 • via Nuitee
J
JohnTriece • extended_group • us
10
Overall good.
Pros:

The location was great.

Cons:

Parking was awful.

2026-08-09 • via Nuitee
J
Jefferson • couple • us
10
Clean comfortable room.
Pros:

Clean, comfortable room, bed and bathroom. Friendly helpful staff, plenty of parking and convenient to shops and activities. Highly recommend.

Cons:

Longer breakfast time. Perhaps until 10:30 am. The bartender ran out of Vodka and Rum during the happy hour.

2026-08-06 • via Nuitee
L
lenard • family_with_children • us
10
Clean. Friendly great location
Pros:

Happy Hour at the bar !!!!! Free food and drinks!

2026-08-04 • via Nuitee
J
Johanna • family_with_children • us
9
2026-08-04 • via Nuitee
C
Caroline • solo_traveller • us
10
Pros:

Great staff!

2026-08-03 • via Nuitee
R
Roxanne • solo_traveller • us
7
Pros:

Hotel staff was extremely friendly and helpful..

Cons:

The upper floors were very warm in the hallways. Air conditioning was not calibrated between hall and room.

2026-08-03 • via Nuitee
K
Kevin • couple • us
10
Wonderful
Pros:

Great breakfast

Cons:

Leaving

2026-08-03 • via Nuitee
E
Ebony • couple • us
7
Pros:

I liked the lobby and layout of the room

Cons:

The trash can was rusty. The location was horrible

2026-07-25 • via Nuitee