Embassy Suites Charlotte/Ayrsley

Hotels
•
Embassy Suites Hotels
9.2 (942 reviews)
1917 Ayrsley Town Boulevard , Charlotte , us
+1 704-970-5400

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great staff
Clean and comfortable rooms
Cons:
Cleanliness issues
Pool closure

Categories

Cleanliness
8.08
Room was not clean in some instances, with issues reported related to the shower and vanity.
Service
9.99
Staff went above and beyond to accommodate guests, with multiple mentions of excellent service.
Location
9.59
Convenient access to shopping and restaurants, and good reviews on overall location.
Room Quality
9.04
Rooms praised for cleanliness and comfort with spacious accommodations.
Amenities
8.57
Minor issues noted with availability of food and drink; pool was closed but access to alternatives was provided.
Value for Money
9.53
Strong positive sentiment regarding value with convenient amenities and good service.
Food and Beverage
9.08
Overall positive feedback on the breakfast and bar services, although there were minor issues.
Overall Experience
9.75
General satisfaction with most stays noted, with anticipation to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:49

Property Description

Luxurious Suites and Studios

Indulge in comfort with our elegantly furnished suites and studios, complete with modern amenities such as a flat-screen TV, microwave, and small refrigerator. Relax in style with a private bathroom featuring a bath or shower, and make use of the ergonomic chair at the desk.

Convenient Facilities and Services

Take advantage of our business centre, 24-hour front desk, and laundrette for all your needs. Grab snacks anytime at the 24-hour Pavilion Pantry Market and enjoy complimentary beverages in our designated area. Don't miss our Manager’s Reception, offering free beverages and appetizers.

Prime Location and Attractions

Explore nearby attractions like Carowinds Amusement Park and Daniel Stowe Botanical Garden, just a short drive away. With Charlotte Douglas International Airport within easy reach, your journey is hassle-free.

Book now for an unforgettable stay at Embassy Suites Charlotte/Ayrsley.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9.2
Based on 942 reviews
Cleanliness: 8.08
Service: 9.99
Location: 9.59
Room Quality: 9.04
Amenities: 8.57
Value for Money: 9.53
Food and Beverage: 9.08
Overall Experience: 9.75
C
Christie • family_with_children • us
9
2026-07-25 • via Nuitee
E
Ebony • couple • us
7
Pros:

I liked the lobby and layout of the room

Cons:

The trash can was rusty. The location was horrible

2026-07-25 • via Nuitee
K
Katina • couple • us
10
I had a great experience for the second time around.
Pros:

Very beautiful, clean atmosphere on the property.

Cons:

When we arrived around 530pm for the happy hour, we had to wait for plates to eat our complementary food.

2026-07-21 • via Nuitee
C
Chakayla • extended_group • us
10
2026-07-14 • via Nuitee
W
Willie • extended_group • us
10
Pros:

This hotel is exceptional..staff was excellent
Big beautiful clean rooms..great food 10/10!!

Cons:

Nothing

2026-07-13 • via Nuitee
M
Monique • couple • us
10
2026-07-13 • via Nuitee
T
Tamesha • solo_traveller • us
10
Pros:

Great location, friendly staff!

2026-07-12 • via Nuitee
V
Veronica • solo_traveller • us
10
2026-07-09 • via Nuitee
J
Julius • couple • us
10
2026-07-07 • via Nuitee
K
keata • solo_traveller • us
9
Pros:

It was close to a lot of different things

2026-07-06 • via Nuitee
K
Kenneth • extended_group • de
8
Pleasant stay
Pros:

Friendly staff and complimentary drinks

Cons:

Room was right in front of huge ac units

2026-07-05 • via Nuitee
E
Ebony • couple • us
10
2026-07-04 • via Nuitee
C
Courtney • couple • us
10
2026-07-02 • via Nuitee
J
Jessica • family_with_children • us
10
2026-07-02 • via Nuitee
J
Jessica • family_with_children • us
10
I would very much enjoy staying here again!
Pros:

Very clean and convenient. Staff is very friendly. Easy to reach someone if you need help. Breakfast was pretty decent.

Cons:

I don’t have any complaints.

2026-07-02 • via Nuitee
T
Tatianna • solo_traveller • us
10
Definitely my go to spot
Pros:

EVERYTHING!! all the way down to the breakfast !

Cons:

I have no complaints

2026-07-01 • via Nuitee
P
Paston • extended_group • us
10
2026-06-30 • via Nuitee
L
Lashae • couple • us
7
Pros:

Property was clean, people were nice

Cons:

I didn’t like the parking situation… everyday it was hard to find a parking spot and they had compact cars parking spots which were too small for vehicles to fit in… I had to park in back of the building with poor lighting and had to walk around hotel to get to the front… Was warned by staff about break ins and was told to park close and being a woman walking from back of a building was not acceptable

2026-06-29 • via Nuitee
S
Sarah • family_with_children • us
4
Pros:

The room was clean and the beds were comfortable. Also the breakfast was really good.

Cons:

For starters we arrived 2 hours after check in and our room was still not ready. I said okay can you give me a time it will be ready and the guys was so RUDE. Then he reassigned the room so we would have one. First time send us looking for a room that did not exist, second time sent us to the 4th floor then came looking for us and said my bad actually go to the 5th floor. His attitude was off the charts and he never said so sorry about any of the check in issues. Also we are checking our card he charges us $50 more than the bill summary showed.

2026-06-29 • via Nuitee
D
Davender • solo_traveller • us
10
Pros:

Everything was outstanding!

Cons:

Parking was the only down fall.

2026-06-28 • via Nuitee