SpringHill Suites by Marriott Houston Northwest

Hotels
•
SpringHill Suites
8.4 (345 reviews)
20303 Chasewood Park Drive , Houston , US
+1 832-953-2220

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
Laundry
See all facilities

Review Highlights

Pros:
Clean
Friendly Staff
Comfortable Rooms
Spacious
Good Amenities
Cons:
Charged incorrectly
Noisy Rooms
Breakfast Service Issues
Delayed Check-in

Categories

Cleanliness
7.85
Comments indicated poor cleanliness in bathroom and general concerns.
Service
8.85
The front desk staff were described as efficient and polite, particularly in resolving issues.
Location
8.85
Standard quality for this hotel tier.
Room Quality
7.85
Rooms described as noisy with issues regarding air conditioning.
Amenities
8.85
Amenities were praised to be family-friendly and spacious.
Value for Money
7.85
The experience related to additional charges raised value concerns.
Food and Beverage
8.35
Breakfast quality received mixed feedback, with some convenience issues.
Overall Experience
8.75
General sentiment reflects a mixed experience, but overall positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:14

Property Description

Luxurious Amenities
SpringHill Suites by Marriott Houston Northwest boasts a seasonal outdoor pool, perfect for relaxing under the sun. Each room is equipped with a kitchenette, flat-screen TV, and free toiletries for a comfortable stay.

Convenient Facilities
Guests can enjoy access to a fitness center, mini-market, and 24-hour desk for their convenience. Laundry and dry cleaning services are also available, ensuring a stress-free stay. The non-smoking property provides a healthy environment for all guests.

Nearby Attractions
Conveniently located next to Lone Star College - University Park, this hotel is just minutes away from CHI St. Luke's Health and Texas Southern University. Explore the area with ease from the ideal base at SpringHill Suites by Marriott Houston Northwest.

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Location

Guest Reviews

8.4
Based on 345 reviews
Cleanliness: 7.85
Service: 8.85
Location: 8.85
Room Quality: 7.85
Amenities: 8.85
Value for Money: 7.85
Food and Beverage: 8.35
Overall Experience: 8.75
V
Victor • couple • us
8
2026-09-09 • via Nuitee
T
Tracy • solo_traveller • us
8
The stay was great. Keeping an eye on those extra potential charges was not.
Pros:

The location was great. The room was clean and comfortable. The bar was convenient and bartender was a lot of fun!

Cons:

The $20 “pending” charge for incidentals got charge to my card 3 times. It did not actually go through, but it still says pending and will remain for 60 days or until the property removes it. It is just annoying.

2026-09-07 • via Nuitee
J
Jongyup • solo_traveller • ca
8
2026-09-06 • via Nuitee
W
Wells • solo_traveller • us
9
2026-08-22 • via Nuitee
Y
Young • family_with_children • us
5
2026-08-20 • via Nuitee
P
Paul • extended_group • us
9
2026-08-17 • via Nuitee
D
David • couple • us
8
2026-08-15 • via Nuitee
A
Aguilar • solo_traveller • us
10
2026-08-13 • via Nuitee
F
Fatima • family_with_children • us
10
Pros:

We enjoyed our stay. The receptionist Cameron was a gem and very pleasant to our family

2026-08-10 • via Nuitee
J
John210 • couple • us
10
2026-08-10 • via Nuitee
M
Maria • couple • us
10
Superó nuestras expectativas.
Pros:

Te reciben muy amable la señorita de recepción. Los cuartos amplios y limpios. El desayuno muy completo. La alberca muy limpia.

2026-08-06 • via Nuitee
W
Wells • solo_traveller • us
9
2026-07-25 • via Nuitee
G
Gustavo • solo_traveller • us
8
2026-07-15 • via Nuitee
Q
Qaljana • solo_traveller • us
10
Pros:

The breakfast was amazing and the building was so quiet snd cozy

Cons:

N-A

2026-07-13 • via Nuitee
S
shane • solo_traveller • us
10
2026-07-03 • via Nuitee
C
Colin • solo_traveller • it
8
2026-06-27 • via Nuitee
K
Kenton • solo_traveller • us
1
2026-06-21 • via Nuitee
S
Shelly • couple • us
9
Great staff! Great service!
Pros:

Staff! Room set up

Cons:

N/A

2026-06-12 • via Nuitee
N
Nhut • extended_group • us
10
A safe and nice hotel. Recommend to everyone.
Pros:

Everything is good. Room suite is nice model , perfect for my vacation. Look new. Breakfast is good also.

Cons:

Nothing.

2026-06-11 • via Nuitee
H
Huntley • couple • us
8
2026-06-07 • via Nuitee