Nakum Hotel

Hotels
6.9 (32 reviews)
2 calle 6-80 zona 1, Santa Elena, Petén , Flores , gt

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Garden
Dry cleaning
Daily housekeeping
Street parking
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Affordable price
Cons:
No breakfast
Dirty structure
Small beds

Categories

Cleanliness
4.48
Reviews mention the structure is dirty and needs better cleaning.
Service
8.45
Personal muy amable. Standard quality for this hotel tier.
Location
9.49
Excellent location, bien ubicado, cerca del supermercado y del ingreso de la isla.
Room Quality
5.44
Beds too small, letti scomodi e vecchi.
Amenities
6.47
No breakfast offered.
Value for Money
8.43
El precio es accesible.
Food and Beverage
5.48
No breakfast.
Overall Experience
6.95
Potentially a good choice due to location but marred by cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:53

Property Description

Lakefront Location
Experience the beauty of Lake Peten Itza just steps away from Nakum Hotel. Enjoy the serene views and tranquil atmosphere during your stay in Santa Elena town center.

Comfortable Accommodations
Relax in our air-conditioned rooms featuring functional décor and modern amenities. With free Wi-Fi, cable TV, and complimentary toiletries, we ensure a comfortable and convenient stay for all guests.

Convenient Access to Attractions
Explore nearby attractions such as Mundo Maya International Mall and Flores Island with ease from our centrally located hotel. Whether you're here for leisure or business, Nakum Hotel offers proximity to key destinations.

Book your stay at Nakum Hotel now for a memorable experience by Lake Peten Itza.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: FRS

Location

Guest Reviews

6.9
Based on 32 reviews
Cleanliness: 4.48
Service: 8.45
Location: 9.49
Room Quality: 5.44
Amenities: 6.47
Value for Money: 8.43
Food and Beverage: 5.48
Overall Experience: 6.95
R
Raul Alfonso • solo_traveller • mx
7
Pros:

Solo la atención

Cons:

El hotel está muy descuidado, las habitaciones tienen olor a liquido para plagas, camas incómodas , y se ve viejo

2026-08-12 • via Nuitee
B
Bustamante • solo_traveller • gt
10
Pros:

Lugar centrico, cama comoda y el staff muy amable

Cons:

Pocos conectores electricoa

2026-08-04 • via Nuitee
J
Jennichica • solo_traveller • co
10
Pros:

La habitación es muy amplia y las camas son cómodas. El aire acondicionado funciona perfectamente y es muy silencioso, lo que permitió un excelente descanso. La ubicación es muy buena y no se percibe ruido del exterior.

Además, el personal nos ayudó amablemente guardando nuestro equipaje mientras regresábamos de un tour, un servicio que valoramos mucho.

Nos brindaron agua y café al llegar.

2026-07-11 • via Nuitee
Z
Zuna • solo_traveller • es
4
Hotel infernal
Pros:

No me gustó nada! Lo siento pero el hotel es totalmente ruidoso. No hay privacidad
Mi habitación daba hacia un espacio al que tb daban la recepción y otras habitaciones. Al llegar nuevos clientes de escuchaban las voces y todos los ruidos . Y al irse esos clientes, pues lo mismo, ruidos, voces, risas etc. Fue horrible!!

Cons:

Me pareció un hotel ruidoso y sin respeto por sus clientes alojados.

2026-04-15 • via Nuitee
I
Iris • solo_traveller • de
8
Preis Leistung passt
Pros:

Da die Unterkunft nicht so gute Bewertungen hatte war ich auf einiges eingestellt muss aber sagen, dass nichts davon eintrat. Im Gegenteil, das Zimmer war geräumig, wurde täglich gereinigt, hatte heißes Wasser und war auch sonst nicht so schlecht. Ja es liegt nicht auf der Insel aber dafür kann man meist bei Touren direkt abgeholt und abgesetzt werden. Der leicht muffige Geruch verschwindet sofort nach Benutzung der Klima und liegt an der hohen Luftfeuchtigkeit

Cons:

Habe nichts zu beanstanden.

2026-04-10 • via Nuitee
L
Lucia • solo_traveller • gt
10
2026-02-25 • via Nuitee
F
Firmin • solo_traveller • fr
1
Évitez toute relation avec cet endroit, le gérant est invisible et Booking.com doit le sortir
Pros:

👎 nada

Cons:

Accueil néant
Bruit ÉNORME
Saleté

2026-01-07 • via Nuitee
R
Richard D. • family_with_children • us
8
nice hotel for short stay
Pros:

Excellent location.

Cons:

No breakfast....beds too small

2025-12-31 • via Nuitee
S
Sanchez • couple • gt
9
2025-12-27 • via Nuitee
G
gonzalez • family_with_children • gt
9
Pros:

El precio es accesible

2025-11-08 • via Nuitee
R
ROY • solo_traveller • pe
8
Pros:

Personal muy amable, bien ubicado

2025-10-26 • via Nuitee
T
Théo • solo_traveller • fr
10
2025-08-18 • via Nuitee
M
matteo • extended_group • it
2
Struttura da rinnovare e pulire meglio
Pros:

Ninet è l’unica persona che salvo di questa struttura insieme alla posizione strategica dell’hotel, vicino al supermercato e all’ingresso dell’isola di Flores.

Cons:

Struttura sporca, con mobili molto datati, letti scomodi e vecchi e soprattutto struttura dove spruzzano molto insetticida .
Peccato perché potrebbe essere potenzialmente una buona scelta vista la posizione

2025-08-14 • via Nuitee
G
Graham • solo_traveller • gb
9
2025-07-18 • via Nuitee
J
Joseph • solo traveller • us
4
Disappointing
2025-03-29 • via Nuitee
H
Herzon • solo traveller • gt
8
Very good
2024-12-30 • via Nuitee
L
Liam • with friends • ie
8
Very good
2024-03-26 • via Nuitee
P
Petar • solo traveller • bg
10
Exceptional
2024-03-14 • via Nuitee
S
Susan • young couple • gb
1
Booked in and paid as per t&c’s. Decided we could not bear to stay there so found somewhere else.
Pros:

Nothing

Cons:

Tired, down at heel. No towels or toilet paper in room. Bathroom sink loose. Bedding did not look fresh.

2024-01-01 • via Nuitee
F
Frank • solo traveller • ec
5
Enough for one day
Pros:

location and A/C

Cons:

The 2 girls of the staff are not friendly at all…
Also they charged me a little more than what was published in booking.

2023-09-22 • via Nuitee