Van der Valk Hotel Mons Congres & Spa

Hotels
•
Van der Valk Hotels
8.6 (3382 reviews)
Avenue Melina Mercouri 7 (ancien Chemin de l'inquiètude) , Mons , BE

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Variety at breakfast
Cons:
Unfriendly staff
Long wait times for food
Hygiene issues in wellness area

Categories

Cleanliness
8.49
Overall cleanliness was acceptable but noted issues with hygiene in the wellness area and missing details in room maintenance.
Service
7.96
Service was inconsistent, with some guests reporting unfriendly staff, especially in the restaurant.
Location
9.5
The hotel has a great location next to the train station and easy access to the city center.
Room Quality
8.45
Rooms are spacious and comfortable, but there were issues with the bed comfort for some guests.
Amenities
7.98
Spa amenities were found lacking, with additional costs for services that some guests felt were unjustified.
Value for Money
8.44
While some guests felt the pricing was high for the services offered, the location and room quality justified the cost for many.
Food and Beverage
8.99
Breakfast options were praised, although there were complaints about service delays.
Overall Experience
8.96
Despite some service and cleanliness concerns, many guests enjoyed their stay and the overall value was perceived positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:30

Property Description

Luxurious Accommodation
The Congress Hotel Mons Van der Valk in Mons, Hainaut offers elegant rooms equipped with modern amenities such as a flat screen TV, Leonidas chocolates, and a coffee maker. The luxurious bathrooms feature a walk-in shower and/or a bubble bath, along with premium toiletries and a hair dryer.

Wellness and Dining
Indulge in relaxation at the hotel's wellness area, which includes a sauna and hammam, or stay active at the fitness room. Treat your taste buds at the à la carte restaurant, Quai 5, known for its delicious cuisine served on a terrace overlooking the surroundings.

Convenience and Service
With a 24-hour reception and free WiFi throughout the property, the Congress Hotel Mons Van der Valk ensures a seamless stay for all guests. Located near the central station and various attractions, this hotel offers both convenience and luxury.

To book your stay at the Congress Hotel Mons Van der Valk, contact us now!

Important information:

When booking more than 6 rooms, different policies and supplements may apply.

Airport shuttle service is available upon request and for a surcharge. Please contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Aug 28, 2026 until Fri, Sep 4, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CRL

Location

Guest Reviews

8.6
Based on 3382 reviews
Cleanliness: 8.49
Service: 7.96
Location: 9.5
Room Quality: 8.45
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 8.96
N
Nikeienko • extended_group • pl
9
2026-09-19 • via Nuitee
T
Taskunas • solo_traveller • lt
10
2026-09-19 • via Nuitee
R
Robert • couple • gb
10
2026-09-18 • via Nuitee
A
Antonio • solo_traveller • it
10
2026-09-18 • via Nuitee
P
philippe • solo_traveller • fr
9
Pros:

L accueil le calme

2026-09-17 • via Nuitee
J
Jose • extended_group • be
9
2026-09-17 • via Nuitee
K
Kyandro • solo_traveller • be
8
2026-09-16 • via Nuitee
P
PJ • couple • fr
8
Quick and easy; in and out.
Pros:

Check-in was pleasant and quick; not a very friendly man but efficient. Our room looked new but basic, except for the beds - they were wonderfully comfortable ! Wish the Schiphol Van Der Valk hotel would buy the same beds !

Cons:

Breakfast was limited and rushed - not the choice or quality of other Van Der Valk hotels.

2026-09-16 • via Nuitee
L
luca • extended_group • it
10
Esperienza molto positiva, albergo assolutamente consigliato!
Pros:

Soggiorno davvero piacevole. Le camere sono spaziose, comode e molto silenziose, perfette per riposarsi e rilassarsi. Il personale è stato sempre attento, disponibile e gentile, facendoci sentire accolti durante tutto il soggiorno.

Cons:

Unica pecca, che tutta la camera è dotata di prese elettriche schuko di tipo E, differenti dalle nostre tipo F.

2026-09-16 • via Nuitee
A
Arnaud • solo_traveller • be
2
2026-09-16 • via Nuitee
A
Alison • couple • gb
8
Very handy place for breaking our journey
Pros:

Perfect location if driving. Free parking. Short walk into town

Cons:

Nothing

2026-09-15 • via Nuitee
E
E.H. • couple • nl
10
2026-09-15 • via Nuitee
E
Emix74 • solo_traveller • it
10
Perfetto in tutto
Pros:

Grandezza stanza, pulizia, posizione, servizi e colazione

Cons:

Cuscini piccoli e non confortevoli

2026-09-15 • via Nuitee
M
marc • family_with_children • be
9
Cons:

L attitude du réceptionniste qui n est très
Diplomate et aimable

2026-09-14 • via Nuitee
J
Jaime Alberto • solo_traveller • mx
10
Pros:

Muy miderno y comodo y con estacionamiento gratuito y buen desayuno

Cons:

Ubicado lejos del centro de mons

2026-09-14 • via Nuitee
T
TONY • couple • fr
4
2026-09-14 • via Nuitee
C
Cecilia • couple • nl
10
2026-09-13 • via Nuitee
C
Claudia • couple • be
5
Hotel visuellement très agréable. La suite Hydro un peu décevante pour toutes les remarques citées plus haut.
Pros:

Tout ce qui est nourriture et literie très bien

Cons:

Manque total d’explication dans la chambre. Par exemple la télévision, pas de notice comment l’utiliser le jacuzzi inaccessible pour des gens et ayant des difficultés physiques manque un petit marchepied et des poignées pour pouvoir se relever du jacuzzi et un manque total de mode d’emploi assez grand au niveau des lettres pour des gens qui ont des difficultés au niveau vision.

2026-09-12 • via Nuitee
M
M. • couple • nl
8
Voldeed prima aan onze verwachting.
Pros:

In het restaurant was alles heerlijk met goed en erg vriendelijk en kundig personeel

Cons:

Het personeel bij de receptie vond ik wel behulpzaam maar niet erg vriendelijk.

2026-09-12 • via Nuitee
U
Udo • couple • de
8
Schönes Hotel
Pros:

Das Hotel ist super und es gibt ein super Frühstück, typisch Van der Falk

Cons:

Unkompetente Rezeption , schlechtes Englisch , wenig Erklärung , alles nur auf Englisch im Hotel . Nichts in Deutsch , es ist doch Europa

2026-09-10 • via Nuitee