Best Western Plus Chalmette Hotel

Hotels
•
Best Western Plus
8.4 (374 reviews)
3400 Paris Road , Chalmette , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent value for money
Cons:
Cleanliness issues
Housekeeping failures
Mediocre breakfast

Categories

Cleanliness
7.93
Housekeeping issues and cleanliness concerns were raised in multiple reviews.
Service
9.4
Staff was consistently described as friendly and helpful, despite some service inefficiencies.
Location
8.94
The hotel's location is convenient, being 20 minutes from the city center.
Room Quality
7.89
Rooms had cleanliness issues, including torn sheets and odors mentioned.
Amenities
8.42
Basic amenities were present but housekeeping was lacking.
Value for Money
8.88
Overall value was considered decent for the price paid.
Food and Beverage
6.93
Breakfast quality was described as mediocre.
Overall Experience
8.8
Mixed sentiments with positive staff experiences but significant cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:26

Property Description

Luxurious Amenities

Best Western Plus Chalmette Hotel offers an outdoor pool, fitness centre, and free WiFi throughout the property. Each room is equipped with a flat-screen TV, microwave, refrigerator, and en suite bathroom with a hairdryer.

Convenient Services

Guests can enjoy a 24-hour front desk, meeting facilities, and laundry services at the hotel. Free parking is also available for added convenience.

Prime Location

Located just 5 minutes' drive from Chalmette Cinema Shopping Center, the hotel is also close to Eastgate Shopping Center and Sydney D Torres Memorial Park. With Louis Armstrong New Orleans International Airport only 29 km away, Best Western Plus Chalmette Hotel is the ideal choice for your stay.

Important information:

Please note: there is no parking available for busses or trucks.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 43.43
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

8.4
Based on 374 reviews
Cleanliness: 7.93
Service: 9.4
Location: 8.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.88
Food and Beverage: 6.93
Overall Experience: 8.8
S
Shari • couple • us
10
.
Pros:

.

Cons:

.

2026-06-05 • via Nuitee
R
Randal • couple • us
8
2026-05-31 • via Nuitee
G
Garcia • solo_traveller • us
7
Pros:

Close to my destination

Cons:

The Entertainment lack of smart TV or maybe the wifi to setup TV

2026-05-31 • via Nuitee
L
Landren • solo_traveller • us
10
2026-05-29 • via Nuitee
H
Hannah • extended_group • us
8
Pros:

Clean , nice staff, specious room.

Cons:

Breakfast can be better, we stayed for two nights, first morning the breakfast was good, Next was empty trays even though it was 8:am on Sunday morning!!! They were waiting for the truck to get their food products.

2026-05-26 • via Nuitee
Q
Quinton • family_with_children • us
10
2026-05-26 • via Nuitee
H
Hugh • solo_traveller • us
7
Stay was decent but I had to go out for breakfast
Pros:

At 8am some of the main breakfast items were done. There was no one available to replenish/provide eggs or bacon or biscuits.

Cons:

Someone should be there to replenish basic items as needed within reason until breakfast time is over at 9am

2026-05-21 • via Nuitee
A
Alex • couple • us
10
2026-05-15 • via Nuitee
A
Amy • couple • us
10
2026-05-15 • via Nuitee
L
Lisa • family_with_children • us
10
2026-05-10 • via Nuitee
R
Rahseem • solo_traveller • us
9
2026-05-09 • via Nuitee
P
Padilla • extended_group • us
8
normal
Pros:

habitación cómoda, bien limpio , el colchón excelente

Cons:

la ubicación no es buena

2026-05-05 • via Nuitee
D
Deremy • couple • us
4
2026-05-05 • via Nuitee
F
Feleisha • solo_traveller • us
1
When I talked to the lady at the desk about the bed bugs she acted like I was talking about mosquito
Pros:

Nothing..Bed bugs!!! Horrible night! Will never stay here again!

Cons:

The bed bugs!

2026-05-02 • via Nuitee
• couple • us
9
2026-04-27 • via Nuitee
H
Haidyn • couple • us
3
2026-04-26 • via Nuitee
D
Dr.AnissaGray • solo_traveller • us
1
Pros:

It was to expensive for one night I was charge 215 and it didn't have a pool I could of went to the marina and stayed 2 nights a lot of price gouging

Cons:

The price overall but the staff was ok

2026-04-26 • via Nuitee
J
John • family_with_children • us
3
Very dirty and staff is racist against whites.
Pros:

Price

Cons:

It was so dirty and nasty. There was trash left in the room. Hair all over the bathroom. Soaps were empty in the bathroom. But the worst part of the whole stay was breakfast. We didn’t get any food because they were out of food the whole time. We waited and waited but the two workers didn’t care and were mean and disrespectful to everyone, especially if u were white. If ur white, ur not welcomed on New Orleans. We found that out most places we went there.

2026-04-25 • via Nuitee
C
Chachere • solo_traveller • us
8
2026-04-25 • via Nuitee
Y
Yolanda • couple • us
10
2026-04-18 • via Nuitee