Best Western Plus BWI Airport Hotel - Arundel Mills

Hotels
Best Western Plus
8.4 (692 reviews)
6755 Dorsey Road , Elkridge , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cold pool
Cleanliness issues

Categories

Cleanliness
7.9
Several reviews highlighted issues with hygiene, including bloodstains on sheets.
Service
9.4
Most reviews praised the friendliness and promptness of the staff.
Location
8.9
Reviews indicated a convenient location for access to amenities and nearby attractions.
Room Quality
8.9
Guest reviews appreciated the comfort of the rooms, though some concerns were noted.
Amenities
6.9
The indoor pool issues and lack of advertised features were significant negatives.
Value for Money
8.4
General sentiment indicated reasonable pricing but disappointment in missing amenities.
Food and Beverage
7.9
Breakfast was mentioned as repetitive and slow in replenishment.
Overall Experience
8.9
Mixed reviews leading to a generally positive impression despite highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:23

Property Description

Convenient Location and Amenities
Situated just 7 miles from Baltimore Washington International Airport, the Best Western Plus BWI Airport Hotel - Arundel Mills offers a free airport transfer, indoor pool, and sauna.

Comfortable Accommodations
Each guest room is equipped with free WiFi, a flat-screen TV, and coffee making facilities. The rooms are beautifully decorated in bright colours and wood furnishings, ensuring a cozy stay for guests.

Complimentary Services
Guests can enjoy a workout at the on-site fitness centre, utilize the business centre for their professional needs, and take advantage of the free airport shuttle. Plus, a delicious full hot breakfast buffet is served daily in the lobby.

Book your stay now and experience a convenient and comfortable stay near Baltimore's top attractions!

Important information:

Please note that free parking is limited to the duration of the stay at the hotel. Parking is limited to one space per room. There is a surcharge for additional vehicles.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 692 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.9
Room Quality: 8.9
Amenities: 6.9
Value for Money: 8.4
Food and Beverage: 7.9
Overall Experience: 8.9
C
Cheryl solo_traveller us
9
2026-07-25 via Nuitee
R
robert couple us
10
2026-07-24 via Nuitee
S
Schlenger solo_traveller us
10
2026-07-24 via Nuitee
K
Kristen couple us
8
2026-07-22 via Nuitee
T
Tyson couple us
10
2026-07-21 via Nuitee
N
Nicole solo_traveller us
6
Nope.
Pros:

It was better than sleeping in my car.

Cons:

I booked this room five months in advance, with check-in listed at 3:00 p.m. We arrived at 2:55 p.m. and were told our room was not ready. Several other guests were also sitting in the lobby waiting for rooms. It took another hour, involvement from the manager, and what appeared to be a rushed housekeeping job before we could finally check in.

The room was spacious, but outdated and poorly maintained. The carpet was strange and worn, the closet doors were broken, the shower curtain had tears and visible mold, the tile was cracked and broken, and the wallpaper was peeling. The towels had stains that appeared to have been poorly treated, the shampoo dispenser was empty, and there was trash from previous guests under the bathroom credenza.

The manager repeatedly explained that the hotel had been sold out the night before and would be sold out again in the coming days. That is not an acceptable excuse. A hotel’s responsibility is to manage staffing, turnover, and occupancy so guests receive the clean, ready room they reserved by the posted check-in time.

I will not stay here again.

2026-07-20 via Nuitee
L
Linda family_with_children us
7
phone was un usable. was that way when we checked in. I don't want to be charged thinking we damaged it
Pros:

Close

2026-07-18 via Nuitee
C
Clara Ellis family_with_children us
9
2026-07-16 via Nuitee
G
Garcia Zamora family_with_children us
9
2026-07-16 via Nuitee
A
Abigail family_with_children us
6
2026-07-16 via Nuitee
H
Henk solo_traveller nl
7
2026-07-14 via Nuitee
T
Tyler couple us
10
2026-07-14 via Nuitee
L
Lorna couple us
8
2026-07-12 via Nuitee
S
Sharmaine solo_traveller us
7
2026-07-11 via Nuitee
R
Richard solo_traveller us
9
functional and good for my limited time of a stay
Pros:

I liked the people who drove the shuttle and the people at the front desk. I arrived at 10:00 pm and left at 4:30 am so have little to say except that I was satisfied. I had a small yogurt for breakfast that the night person, who unlocked the refrigerator gave me.

Cons:

I was not there long enough to say

2026-07-08 via Nuitee
P
Paula couple us
10
2026-07-07 via Nuitee
C
Christina solo_traveller us
5
2026-07-06 via Nuitee
B
Briiana couple us
1
Staff was rude
Pros:

Nothing

Cons:

Staff was rude

2026-06-30 via Nuitee
D
Debra family_with_children us
10
Pleasant stay. Nice pool.
Pros:

Great breakfast. Good choices

2026-06-30 via Nuitee
S
Surrella couple us
1
My refrigerator was barely cool. The bathroom toilet ring was hanging by a thread. The sheets were stained, it really wa
Pros:

The location was ok.

Cons:

Out dated rooms

2026-06-29 via Nuitee