Best Western Plus BWI Airport Hotel - Arundel Mills

Hotels
•
Best Western Plus
8.4 (661 reviews)
6755 Dorsey Road , Elkridge , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cold pool
Cleanliness issues

Categories

Cleanliness
7.9
Several reviews highlighted issues with hygiene, including bloodstains on sheets.
Service
9.4
Most reviews praised the friendliness and promptness of the staff.
Location
8.9
Reviews indicated a convenient location for access to amenities and nearby attractions.
Room Quality
8.9
Guest reviews appreciated the comfort of the rooms, though some concerns were noted.
Amenities
6.9
The indoor pool issues and lack of advertised features were significant negatives.
Value for Money
8.4
General sentiment indicated reasonable pricing but disappointment in missing amenities.
Food and Beverage
7.9
Breakfast was mentioned as repetitive and slow in replenishment.
Overall Experience
8.9
Mixed reviews leading to a generally positive impression despite highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:23

Property Description

Convenient Location and Amenities
Situated just 7 miles from Baltimore Washington International Airport, the Best Western Plus BWI Airport Hotel - Arundel Mills offers a free airport transfer, indoor pool, and sauna.

Comfortable Accommodations
Each guest room is equipped with free WiFi, a flat-screen TV, and coffee making facilities. The rooms are beautifully decorated in bright colours and wood furnishings, ensuring a cozy stay for guests.

Complimentary Services
Guests can enjoy a workout at the on-site fitness centre, utilize the business centre for their professional needs, and take advantage of the free airport shuttle. Plus, a delicious full hot breakfast buffet is served daily in the lobby.

Book your stay now and experience a convenient and comfortable stay near Baltimore's top attractions!

Important information:

Please note that free parking is limited to the duration of the stay at the hotel. Parking is limited to one space per room. There is a surcharge for additional vehicles.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 661 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.9
Room Quality: 8.9
Amenities: 6.9
Value for Money: 8.4
Food and Beverage: 7.9
Overall Experience: 8.9
A
Ana • extended_group • gb
5
2026-05-20 • via Nuitee
T
Thoroughman • solo_traveller • us
4
It's ok, but expected better
Pros:

The beds and bedding were comfortable, the shower head was nice, and it was quiet at night.

Cons:

We had to change rooms because the bathroom hadn't been cleaned by the time we arrived after 5pm. The person at the front desk wouldn't speak when I called about it, just answered "hold" and set the phone down. This happened twice, so I went down and watched him do it to someone else even though he wasn't doing anything. In the second room, the first thing I saw was a pillow on the floor, so housekeeping is not great here. There are no fans in the bathrooms, so showering makes the room muggy and the climate control panel is a bit loud. I did expect a bit better.

2026-05-19 • via Nuitee
R
River • solo_traveller • us
7
2026-05-19 • via Nuitee
A
Aimee • couple • us
10
2026-05-19 • via Nuitee
L
LaVerne • solo_traveller • us
4
Pros:

That it included breakfast

Cons:

The pool looked a bit cloudy. So, I did not get in the pool.

2026-05-17 • via Nuitee
T
Tania Francelia • solo_traveller • gt
8
Descuido en la limpieza
Pros:

La ubicación y precio

Cons:

Había ropa del huésped anterior, no había jabón en la ducha, hasta el segundo día nos hicieron limpieza

2026-05-09 • via Nuitee
A
Amy • solo_traveller • us
3
Convenient location but room was not up to par
Pros:

Location is good with the Stained Glass Pub restaurant next door. Breakfast included.

Cons:

My particular room (104) was very disappointing. As soon as I walked in, there was a musty, stale odor. I found the carpeting in the entry area was damp, which was probably the result of the odor and got my socks wet when walking. I was also disappointed seeing numerous long black hairs on the bathroom floor along with a few small pieces of paper/debris. How had this not been swept up?? Lastly, when getting into bed and looking at the ceiling, there was a spider casually walking along right over my head. Certainly couldn't sleep with that so he was caught and flushed. Left wondering if he had company....

2026-05-07 • via Nuitee
U
Uphold • solo_traveller • us
7
Cons:

Pool cold,beds uncomfortable

2026-05-05 • via Nuitee
M
Miller • family_with_children • us
4
I wouldn’t stay here again.
Pros:

The pool and the waterfall decor in the lobby area by the elevators were nice. The beds were comfortable but there’s limited space and the microwave and mini fridge were hiding away in the dresser that smelled like syrup and there was mold buildup in the bathrooms. Definitely needs some working exhaust fan. For the price could really use serious updates and proper cleaning since the ants seem to be a problem.

Cons:

It took 4 hours to get a staff member to fix the smoke detector that was going off in our room. It was so loud later into the late evening and it seemed as if no one cared that we couldn’t be comfortable in our room for so long.

2026-05-04 • via Nuitee
M
Mary • solo_traveller • us
10
2026-04-28 • via Nuitee
S
Stephen • solo_traveller • us
10
2026-04-28 • via Nuitee
D
Deborah • family_with_children • us
10
Staff very helpful
Pros:

Breakfast was great.

Cons:

Parking almost no parking available

2026-04-27 • via Nuitee
G
Genna • couple • us
9
Great 2nights but facilities/housekeeping needs a little revamping
Pros:

I loved the location because it was roughly 11–19min to where we had to go so it made travel great. I also liked the fact that we had the pool, sauna and gym however we didn’t utilize them. And the clerk at check in was great and very helpful. The few staff members I interacted with were also pleasant as well. The hotel was very clean and quiet for the most part.

Cons:

There isn’t a place to go outside to sit comfortably and smoke for those who smoke such as myself and husband are cigar smokers. They have designated smoking areas that have no seating and our room needed to be cleaned better it was dusty and the bathroom wasn’t cleaned properly, bulb out on vanity shower caddy dispensers NON FUNCTIONAL NO LARGE BOTTLES/EMPTY DISPENSERS IN SHOWER collecting mildew. Luckily I travel with cleaning supplies so I cleaned the bathroom and wiped everything down as well as told the desk and she offered to swap and apologized however my husband had already started unpacking and wanted to get settled as we had both worked all day then immediately hit the highway to travel 2 hours to get here as a planned bday getaway for him. Also the breakfast wasn’t catering to non pork people let alone limited options. And the parking smh was horrible, and the restaurant is actually across the lot not in the hotel itself.

2026-04-26 • via Nuitee
B
brown • solo_traveller • us
10
2026-04-18 • via Nuitee
A
Andreas • solo_traveller • de
5
Pros:

Sauber

Cons:

Ausstattung in die Jahre gekommen und abgenutzt.
Badezimmer rein funktional anstatt hübsch (Duschnische, Duschvorhang)

2026-04-14 • via Nuitee
H
Helene • solo_traveller • de
5
2026-04-14 • via Nuitee
A
Antonio Marcos • solo_traveller • br
10
2026-04-13 • via Nuitee
J
Jerry • family_with_children • us
10
Excellent Cuatomer Service!
Pros:

Great location and awesome breakfast!

Cons:

N/A

2026-04-08 • via Nuitee
S
Shedell • couple • us
2
I won’t be staying here again
Pros:

I liked the location

Cons:

The manager was rude and knocked on the door very rudely before check out. In our room on the door it says 12 it was 1120 when he knocked. Also I didn’t get to enjoy the pool someone had their children unattended and were fighting in and out the pool. Staff did nothing after I notified them

2026-04-06 • via Nuitee
L
Lamount • couple • us
9
2026-04-06 • via Nuitee