H10 Duque de Loule

Wir fühlten uns sehr wohl und kommen gern wieder.

My first trip to Lisbon was made so enjoyable by my stay at H10 Duc de Louie.
The hotel is a beautiful small boutique hotel in a very convenient area of Lisbon. The front desk staff, and doorman were so friendly and efficient!

Great value for money, room, facilities and staff.

The location of this hotel is wonderful, situated in a very nice and pleasant area right next to the beautiful main shopping avenue.
Our stay didn't start perfectly. Upon arrival, we discovered that instead of the suite we booked, our reservation had been changed to two connecting rooms for the kids. Additionally, there was a misunderstanding regarding our room, which we expected to be a Superior but turned out to be a Twin. Naturally, we were initially quite upset, especially since the change hadn't been communicated to us in advance, even though the hotel's intentions were good, aiming to provide a more spacious setup.
Thankfully, the rest of our experience was flawless. The breakfast was wonderful, featuring a fantastic à la carte menu alongside a rich buffet. A special thank you goes to Mr. Bruno G. at breakfast, who was incredibly attentive, professional, and charming. He remembered our personal preferences daily and was extremely knowledgeable and reassuring regarding strict gluten-free options for celiacs. To top it all off, the rooftop is beautifully designed, offering delicious food and a great atmosphere.
What truly transformed our stay was the staff's reaction once they realized our disappointment. They went above and beyond to make things right. We would like to highly commend Susana, the reception manager, for her outstanding care and professionalism. Even though the hotel is not officially rated as a 5-star property, the exceptional world-class service made it feel exactly like one. We regularly stay at luxury properties, and the service here absolutely lives up to that standard. We would gladly return!

This was our best hotel during our Portugal vacation! The service was incredible. From delivering our luggage to our rooms the first morning, to mailing a package with a prepaid label so I didn’t have to go to the post office, the service was incredible! The breakfast was also the best we’ve had at any hotel. We were also impressed with the robes in the room available for all guests and the complimentary water bottles and coffee refreshed every day. It’s about a 10 minute subway ride to the main area of the city but it’s across the street from the grocery store so that was convenient. There’s also a McDonald’s close by if you need a taste of the US. I almost didn’t stay here given no fitness center or pool, but I’m so happy I didn’t switch. Highly recommend!

El personal y las instalaciones muy bien.

El hotel es lindisimo , habitaciones cómodas y el personal muy atento

The hotel is very nicely decorated and feels very authentic. Staff was helpful (other than cleaning crew)

El hotel es excelente, nos pusieron en una habitación superior muy cómoda, desayuno genial, atención espléndida. De los mejores hoteles en los que nos hemos alojado

The hotel is in a great and convenient location.
The staff were excellent, and we received a very warm welcome.
The room we booked was very comfortable, beautiful, and clean.
We arrived with a rental car, which was very convenient because there was parking opposite the hotel, as well as the hotel’s own parking.
The bar on the 10th floor is lovely and very attractive.

Grosszügige Suite, sehr aufmerksames und nettes Personal. Gutes Frühstück.
Wunderschöne Rooftop-Bar/Restaurant mit toller Aussicht!

We booked a suite with breakfast included, and from the moment we arrived until the day we left, everything was simply outstanding. Although the hotel is officially rated 4 stars, the level of comfort, service, and attention to detail is unquestionably worthy of 5 stars.

The suite was elegant, spacious, beautifully designed, and extremely comfortable. Every area of the hotel reflects impeccable taste and creates a warm yet luxurious atmosphere.

Breakfast deserves a special mention. The selection is truly exceptional, with an impressive variety of high-quality products. In addition to the buffet, guests can order freshly prepared hot breakfast dishes from the kitchen, making the experience even more enjoyable.

The staff were absolutely wonderful—professional, attentive, welcoming, and genuinely dedicated to making every guest feel special.

The rooftop terrace offers beautiful panoramic views stretching towards the ocean and is the perfect place to relax after a day exploring Lisbon. The cocktails served there were among the best we had during our trip.

This hotel completely exceeded our expectations and was, without question, one of the highlights of our visit to Lisbon. We would happily return and highly recommend it to anyone looking for an unforgettable stay.

Tolle Ausstattung, sehr freundlicher Service.

The location of this hotel is wonderful, situated in a very nice and pleasant area right next to the beautiful main shopping avenue.
Our stay didn't start perfectly. Upon arrival, we discovered that instead of the suite we booked, our reservation had been changed to two connecting rooms for the kids. Additionally, there was a misunderstanding regarding our room, which we expected to be a Superior but turned out to be a Twin (It wasn’t). Naturally, we were initially quite upset, especially since the change hadn't been communicated to us in advance, even though the hotel's intentions were good, aiming to provide a more spacious setup.
Thankfully, the rest of our experience was flawless. The breakfast was wonderful, featuring a fantastic à la carte menu alongside a rich buffet. A special thank you goes to Mr. Bruno G. at breakfast, who was incredibly attentive, professional, and charming. He remembered our personal preferences daily and was extremely knowledgeable and reassuring regarding strict gluten-free options for celiacs. To top it all off, the rooftop is beautifully designed, offering delicious food and a great atmosphere.
What truly transformed our stay was the staff's reaction once they realized our disappointment. They went above and beyond to make things right. We would like to highly commend Susana, the reception manager, for her outstanding care and professionalism. Even though the hotel is not officially rated as a 5-star property, the exceptional world-class service made it feel exactly like one. We regularly stay at luxury properties, and the service here absolutely lives up to that standard. We would love to return!