Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food options
Cons:
Cleanliness issues
High prices
Room updates needed

Categories

Cleanliness
6.96
Several reviews mention issues with cleanliness, including pests and mold.
Service
9.93
Service is noted as friendly and helpful, with staff accommodating dietary needs.
Location
9.47
Multiple reviews praise the hotel's location, especially the views.
Room Quality
7.42
Rooms reported as small with some needing updates, particularly regarding facilities.
Amenities
8.95
Amenities like the buffet are well received but some feel prices are high.
Value for Money
7.41
Guests express that the hotel is overpriced relative to the quality.
Food and Beverage
8.96
Food quality received favorable comments overall, particularly the buffet.
Overall Experience
8.93
The overall experience is mixed with praise for location and service, tempered by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:49

Property Description

Convenient Location
Alishan Hotel, just a 5-minute drive from Alishan Railway Station, offers easy access to the stunning mountainous landscapes of Alishan.

Comfortable Rooms and Amenities
Each room at Alishan Hotel is equipped with modern conveniences such as a TV, air conditioning, and free WiFi in select rooms. Guests can also enjoy the picturesque mountain views from their rooms and relax in the private bathroom with a refreshing bath or shower.

Exceptional Services and Facilities
Enjoy complimentary shuttle service, a 24-hour front desk, and a charming garden at Alishan Hotel. Indulge in delicious dining options at the on-site restaurants and cafes, and make use of the meeting facilities, games room, and ticketing service available for your convenience.

Book your stay at Alishan Hotel now to experience a perfect blend of comfort and convenience amidst the beauty of Alishan.

Important information:

Please note that the property is located in the Forest Control Area. Guests cannot drive into the property area.

All Standard rooms are in the Historical house.

All Deluxe Rooms are in the Modern house.

Please note that the property is located in the Forest Control Area. Guests cannot drive into the property area. All Standard rooms are in the Historical building. All Deluxe Rooms are in the Modern building. The historical building and modern building are two different buildings, guests could go to each building through the lobby.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CYI

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.5
Based on 2630 reviews
Cleanliness: 6.96
Service: 9.93
Location: 9.47
Room Quality: 7.42
Amenities: 8.95
Value for Money: 7.41
Food and Beverage: 8.96
Overall Experience: 8.93
C
CHAO YUN • solo_traveller • tw
10
Pros:

位於阿里山園區內,早上看日出非常方便,在飯店搭遊園專車上山,回程搭小火車,早、晚餐也很棒,多樣,晚餐吃素的若提早說也會另外準備套餐,服務人員也都很棒！

Cons:

沒有

2026-05-16 • via Nuitee
C
Ching Yu • solo_traveller • tw
7
2026-05-16 • via Nuitee
C
Chia lin • family_with_children • us
10
2026-05-16 • via Nuitee
D
Didier • couple • be
10
2026-05-15 • via Nuitee
H
HUI CHEN • extended_group • tw
9
Pros:

位置、服務、餐飲都很讚

2026-05-15 • via Nuitee
S
S • solo_traveller • us
8
Pros:

There was a leak in the bathroom and the manager moved me to the new building in a updated room.

2026-05-15 • via Nuitee
陳 • solo_traveller • tw
8
2026-05-14 • via Nuitee
F
Farid • couple • de
6
Ist in Ordnung, man sollte aber für den Preis nicht zu viel erwarten
Pros:

Super Lage im Park und sehr hilfsbereite Mitarbeitende. Shuttle Service ist verfügbar

Cons:

Frühstück und Abendessen war etwas durchwachsen. Preis-Leistung stimmt in Gänze nicht

2026-05-14 • via Nuitee
L
Lisa • couple • de
6
Great location, but in need of remodel
Pros:

Location in the heart of the alishan Nationalpark was superb and that’s why we would recommend it. Nice staff. The breakfast dinner room/view.

Cons:

Unfortunately the hotel rooms desperately need updates and remodels, so does most of the hotel itself. It is not up to date and sadly not worth the price of the rooms.

2026-05-13 • via Nuitee
J
Jerry Weitung • couple • us
10
Friendly staff, they go above and beyond to make sure the customer is happy. I want to specify and mention Jeff. His hel
Pros:

Location and staff

Cons:

It is a little dated, but the location makes up for it

2026-05-12 • via Nuitee
Z
ZEMIN • solo_traveller • tw
9
2026-05-12 • via Nuitee
T
Tran • solo_traveller • au
7
2026-05-12 • via Nuitee
L
Lijung • extended_group • tw
9
2026-05-11 • via Nuitee
M
Meridien DMC • solo_traveller • tw
8
2026-05-11 • via Nuitee
C
Ching Chen • extended_group • tw
10
地理位置好、餐飲好吃！
Pros:

餐飲

Cons:

無

2026-05-11 • via Nuitee
C
Cheng Yu • couple • tw
10
2026-05-10 • via Nuitee
Y
YH • solo_traveller • tw
3
Pros:

人的服務整體還不錯

Cons:

早餐晚餐都很普通，以這個價位來說平凡到不行。歷史館隔音很差，走廊外說話聲音很明顯，偏偏又擺一些文物展示，還有導覽在外面講個不停，歷史館很爛，但七樓窗外景觀滿美的

2026-05-10 • via Nuitee
興 • extended_group • tw
9
2026-05-09 • via Nuitee
F
Fabien • couple • fr
7
Agréable, mais trop cher par rapport au service
Pros:

L'emplacement au cœur du parc, la disponibilité du personnel de l'hôtel

Cons:

Le prix de la chambre est beaucoup trop élevé par rapport au service fourni. Les repas en demi pension sont variés, mais le buffet pourrait être de meilleure qualité. La sélection d'alcool est pauvre. L'hôtel est un peu vieillissant dans la partie traditionnelle. Les prix pratiqués ne sont pas en phase avec le luxe de certains établissements de ce type, notamment au Japon

2026-05-08 • via Nuitee
N
Nils Lukas • couple • ch
7
2026-05-08 • via Nuitee