Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food options
Cons:
Cleanliness issues
High prices
Room updates needed

Categories

Cleanliness
6.96
Several reviews mention issues with cleanliness, including pests and mold.
Service
9.93
Service is noted as friendly and helpful, with staff accommodating dietary needs.
Location
9.47
Multiple reviews praise the hotel's location, especially the views.
Room Quality
7.42
Rooms reported as small with some needing updates, particularly regarding facilities.
Amenities
8.95
Amenities like the buffet are well received but some feel prices are high.
Value for Money
7.41
Guests express that the hotel is overpriced relative to the quality.
Food and Beverage
8.96
Food quality received favorable comments overall, particularly the buffet.
Overall Experience
8.93
The overall experience is mixed with praise for location and service, tempered by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:49

Property Description

Convenient Location
Alishan Hotel, just a 5-minute drive from Alishan Railway Station, offers easy access to the stunning mountainous landscapes of Alishan.

Comfortable Rooms and Amenities
Each room at Alishan Hotel is equipped with modern conveniences such as a TV, air conditioning, and free WiFi in select rooms. Guests can also enjoy the picturesque mountain views from their rooms and relax in the private bathroom with a refreshing bath or shower.

Exceptional Services and Facilities
Enjoy complimentary shuttle service, a 24-hour front desk, and a charming garden at Alishan Hotel. Indulge in delicious dining options at the on-site restaurants and cafes, and make use of the meeting facilities, games room, and ticketing service available for your convenience.

Book your stay at Alishan Hotel now to experience a perfect blend of comfort and convenience amidst the beauty of Alishan.

Important information:

Please note that the property is located in the Forest Control Area. Guests cannot drive into the property area.

All Standard rooms are in the Historical house.

All Deluxe Rooms are in the Modern house.

Please note that the property is located in the Forest Control Area. Guests cannot drive into the property area. All Standard rooms are in the Historical building. All Deluxe Rooms are in the Modern building. The historical building and modern building are two different buildings, guests could go to each building through the lobby.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CYI

Location

Guest Reviews

8.5
Based on 2815 reviews
Cleanliness: 6.96
Service: 9.93
Location: 9.47
Room Quality: 7.42
Amenities: 8.95
Value for Money: 7.41
Food and Beverage: 8.96
Overall Experience: 8.93
J
Jupei • couple • tw
9
2026-09-19 • via Nuitee
H
Hui Fang • extended_group • tw
8
2026-09-19 • via Nuitee
M
M • solo_traveller • jp
10
2026-09-19 • via Nuitee
李 • family_with_children • tw
9
Pros:

地理位置很好，餐點味道相當不錯，服務人員也親切友善，飯店真的貴，但有做出那個價值，讓我的旅程留下很好的回憶

2026-09-18 • via Nuitee
C
Chen • extended_group • au
10
擁有很長歷史的旅館但是整體維持的很好，沒有老舊的味道。餐廳提供的餐點很多元，
Pros:

乾淨

Cons:

價格

2026-09-18 • via Nuitee
L
Laetitia • couple • ch
10
Pros:

Organisation des transports
La gentillesse du personnel, impeccable

2026-09-17 • via Nuitee
H
HANCHAN • family_with_children • tw
8
2026-09-17 • via Nuitee
Y
Yvette • family_with_children • us
7
Cons:

Overpriced for what you get

2026-09-16 • via Nuitee
Y
Yi-yang • extended_group • tw
10
2026-09-16 • via Nuitee
黃 • solo_traveller • tw
8
2026-09-15 • via Nuitee
Y
Ya Ling • extended_group • tw
9
2026-09-15 • via Nuitee
M
MIN WAH STELLA • extended_group • sg
9
Staffs were friendly and very helpful. We were stranded at Fenqihu and the last shuttle bus and Manager Gerald came pers
Pros:

The Forest National Park with vast area and very fresh air. Magnificent view and great trials….

Cons:

It’s quite old and requires some painting works and a good coat of paint.

2026-09-14 • via Nuitee
T
Tomasz • couple • pl
7
2026-09-14 • via Nuitee
C
CHUAN AN • couple • tw
10
2026-09-13 • via Nuitee
H
HUI-CHUN • extended_group • tw
10
2026-09-13 • via Nuitee
C
Christoph • extended_group • de
9
Great place to stay. Sunrise is recommended
2026-09-12 • via Nuitee
L
LING-YI • couple • tw
9
服務人員親切有禮，房間乾淨整潔
Pros:

不論櫃檯、行李人員、餐廳人員都很親切有禮

2026-09-11 • via Nuitee
雅君 • couple • tw
10
2026-09-11 • via Nuitee
純宜 • extended_group • tw
10
2026-09-10 • via Nuitee
文秀 • solo_traveller • tw
9
Pros:

非常感謝員工們的貼心與用心。對於不小心扭傷腳板的住宿者，不但專車送往園區診所處置，也提供輪椅。讓事後受傷腳很快恢復無大礙！感恩“阿里山賓館”全體員工。

2026-09-06 • via Nuitee