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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Heating
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Family rooms
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Lift / Elevator
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Luggage storage
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Private parking
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Daily housekeeping
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Designated smoking area
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Parking garage
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Kid meals
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Key access
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CCTV outside property
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CCTV in common areas
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24-hour security
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Key card access
Review Highlights
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Property Description
Riverside Elegance and Convenience
Nestled along the picturesque River Ouse, The Queens Hotel offers a perfect blend of elegance and convenience.
Prime Location
Enjoy easy access to York's attractions such as York Minster and the National Rail Museum, all within walking distance from the hotel.
Comfort and Dining
Relax in spacious rooms with classical decor and modern amenities. Indulge in delicious meals at The Royal Brasserie, offering a variety of dishes in a cozy setting.
Book your stay at The Queens Hotel for a memorable experience in the heart of York.
If you have opted to pay at property The Queens Hotel will ask for payment on arrival either by debit or credit card. Our apartments are pre pay only. The Queens Hotel does not accept any groups of 6 people or more. Group Policy: Bookings with 3 rooms or more (up to 6 people total) will be required to pay a 50% non refundable deposit within 24 hours of booking. Guests staying at Victoria Cloisters will be required to leave a £100 security deposit. Please note that some rooms boast views of the river. These rooms are subject to availability and at a surcharge.
The Royal Brasserie serves dinner daily between 17:00 and 20:30. The restaurant is open daily for breakfast from 07:30 until 10.00 Monday to Friday, and 10:30 at weekends. Booking a table for breakfast and dinner on arrival is essential.
Parking is pre-bookable only (height restrictions apply)and carries a nightly supplement. When the hotel car park is full or closed due to flooding, you can use a nearby public parking facility. Alternative National Car Parks parking is located 200 yards from the property and costs GBP 27 per 24 hours.
Please specify the total number of guests and the children's age when booking family rooms. You can note this in the Special Requests box. Please note the room can accommodate a maximum of 2 adults and 2 children. Please note during January and February evening service may be reduced. Group Policy: Bookings with 3 rooms or more will be required to pay a 50% non refundable deposit within 24 hours of booking.
Situated on the banks of the River Ouse, The Queens Hotel is ideally located for the many shops, restaurants and bars that the centre of York has to offer. The Queens Hotel is within easy walking distance of York Train Station, York Minster and the National Rail Museum.
Rooms with disabled access are available on request. Rooms are spacious and comfortable with classical decor. All rooms have free Wi-Fi internet access, en suite bathrooms with complimentary toiletries, refreshments trays and a Flatscreen TV.
The Royal Brasserie is a relaxing place to dine, serving breakfast and dinner to guests. It offers a range of modern and traditional dishes. The bar is open daily until midnight. This hotel does not accept group bookings of 6 people or moreThis property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Easy access to the city centre and secure free parking
No issues at all
Breakfast was excellent. Staff helpful and polite
The staff quickly offered us a different room without fuss.
The first room we were offered had a cigarette smell to it.
The location was excellent. Central and easy to walk to everywhere.
Room was comfortable and mostly clean but could possibly do with a deep clean on skirting, round the shelving etc.
Convenient secure on site payable car parking
Nice bar area and excellent breakfast in the morning icnc. in our stay
Lack of plug sockets in the whole room there were 2 plug sockets for the whole room.
Pillows need replacing. Very flat . No fridge to keep drinks cool.
Fan needed a good clean especially with no a/c and very hot weather.
Nice and clean very friendly staff
We had one evening meal and I thought the food was tasteless. Breakfasts were great and nice and hot
Lovely breakfast, clean and lovely staff.
Le confort, la proximité gare / ville et le calme
Good location, room was big enough & clean.
Enjoyed an evening meal.
Staff were friendly
We stayed here on a coach trip from Kent. Couldn't fault anything about the stay. Lovely spacious room overlooking the River. Short walk across the bridge into lovely York. Staff were friendly and very helpful. We had half board, good choice on the menu and food very good. Highly recommended
Great location. Especially if you get a river view. Fantastic breakfast.
No air con, and unable to open window fully. Was exceptionally hot during our stay tho…
Situated in a great place, close to everything and very quiet,staff very friendly, and helpful
Couldn't find any faults
VERY DISAPPOINTING !! We were coming to york to pick up my engagement ring could have easily got a travel lodge but my other half said no we need smthing nicer it’s a special occasion …. The location of the hotel is superb , the breakfast area was nice & the breakfast was lovely … all from there is not good …. Our room was pokey & dated it had an air conditioning unit in it which sounded like a helicopter so you could not have it on pointless!! One side of the bed went down into a dip also .
Over all the hotel needs an update TLC , painted & a good clean , the glass door area at reception was dirty & it Just lacked un kept .
Talk of the staff we dealt with were very nice but we won’t be back & for that kind of money it’s very very disappointing
Absolutely fantastic location. We were there for a girllie weekend and had a fantastic time. Location great .
Very clean and tidy no problems at all
Very central. Short walk to York restaurants, river and historic sites. Kitchen was well stocked with utensils and clean.
No postcode / directions given in hotel confirmation.
Wasn't clear in booking that had to step into the bath for a shower (impossible for my elderly Mum).
Balcony wasn't useable and overlooked car park. Key to balcony didn't lock door.
Son emplacement.
Un accueil de très mauvaise qualité. Une personne qui a totalement ignoré ma demande de parking pour ma moto et. N’a fait aucun effort pour trouver une solution. De plus ne nous a même pas prévenu que le quartier était fermé le lendemain jusqu’à 11h pour cause de course à pied nous bloquant toute la matinée !!! C’est une honte …..
Location and everything they have to offer
The room needs a good cleaning and maintenance of bathroom floor sink and general deep cleaning side net curtain many stains and main windows overlooking the river need cleaning or double glazing repairs as unable to see very clearly through them due to internal condensation etc and stains on walls
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