Hotel Rosa del Alba, Barrio Mágico Centro Histórico de Chetumal

Hotels
6.8 (90 reviews)
Avenida de los Héroes 159 Int. B, entre calle Chapultepec y Privada Efraín Aguilar , Chetumal , MX

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Luggage storage
Tour desk
Car hire
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Room condition issues

Categories

Cleanliness
4.91
Numerous mentions of unclean rooms and issues such as dirty sheets and foul odors.
Service
7.88
Generally friendly staff were noted, but service quality could vary.
Location
8.92
Repeatedly praised as central and convenient.
Room Quality
5.37
Comments highlight the rooms as in poor condition and not well maintained.
Amenities
5.4
Guests reported missing basic amenities like toilet seats and hot water.
Value for Money
7.36
Some guests felt it was decent for the price, given the location.
Food and Beverage
7.41
Not much feedback on food and beverage; standard for budget hotels.
Overall Experience
7.18
General dissatisfaction with cleanliness and room conditions made for a mixed experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:07

Property Description

Terrace with Stunning Views
Enjoy breathtaking views from our terrace at Hotel Rosa del Alba, located in the heart of Chetumal. Relax and unwind in our air-conditioned rooms equipped with free WiFi and modern amenities.

Convenient Services
Benefit from our complimentary bike rentals and explore Dos Mulas Beach just 2.4 km away. Our 24-hour front desk, shared lounge, and currency exchange services ensure a seamless stay for all guests.

Comfortable Accommodation
Experience comfort in every corner with flat-screen TVs, cozy bed linens, and fresh towels provided in all rooms. The convenience of Chetumal International Airport just 3 km away makes traveling a breeze.

Book your stay at Hotel Rosa del Alba now for a memorable and relaxing experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTM

Location

Guest Reviews

6.8
Based on 90 reviews
Cleanliness: 4.91
Service: 7.88
Location: 8.92
Room Quality: 5.37
Amenities: 5.4
Value for Money: 7.36
Food and Beverage: 7.41
Overall Experience: 7.18
A
Andrés • couple • mx
8
Pros:

Daniela excelente atención

2026-10-15 • via Nuitee
D
Dominguez Olan • family_with_children • mx
1
Pésimo servicio
Pros:

Nada

Cons:

Todo, fatal las instalaciones

2026-10-09 • via Nuitee
H
Hernandez Burgos • solo_traveller • mx
4
Pros:

La ubicación esta excelente cerca del mercado lugares donde comer y salir a pasear caminar

Cons:

Las camas super incómodas super sumido el colchon las bases rotas los blancos de las camas rotas en pésimo estado en la regadera goteaba siempre el agua cosa que no deja que el baño se mantenga seco saliendo del cuarto gotea el agua del aire y queda el agua en el piso y puede ser peligroso se puede resbalar un@, no tiene tantos conectores de corriente y los que hay quedan altos y a cada rato se desconectan los cargadores

2026-08-18 • via Nuitee
I
Israel • solo_traveller • mx
2
2026-08-10 • via Nuitee
C
CLAUDIA • solo_traveller • mx
8
Pros:

Cómodo y con excelente ubicación

Cons:

Está un poco encerrado

2026-08-02 • via Nuitee
S
Samuel • family_with_children • bz
7
2026-07-20 • via Nuitee
S
S. • solo_traveller • ch
3
Das Zimmer 102 ist nicht zu empfehlen
Pros:

Die Lage

Cons:

Zimmer hatte kein Fenster, und ettlichen Schimmel im Schlafzimmer und in der Dusche

2026-05-29 • via Nuitee
C
Cerda • solo_traveller • us
8
2026-05-21 • via Nuitee
G
Geraldine • solo_traveller • mx
2
Muy mal.
Pros:

La ubicación

Cons:

No tiene buena limpieza, camas duras y mal olor en el baño.

2026-03-09 • via Nuitee
G
giovanni • solo_traveller • it
9
2026-03-05 • via Nuitee
R
Rom • couple • cl
9
Pros:

La.amabilidad del personal del.hotel

2026-02-27 • via Nuitee
F
felipe • solo_traveller • mx
1
2026-01-24 • via Nuitee
N
Niklas • extended_group • se
5
Cheap, ok for a short stay, you get what ypu pay for.
Pros:

Cheap, air conditioned

Cons:

As with, it seems, many other establishments in Mexico, bathroom ventilation was yet to be invented when the hotel was built. So the bathroom was extremly humid, warm and moldy.

2026-01-23 • via Nuitee
M
Martin omar • family_with_children • mx
1
Pros:

Nada

Cons:

Todo sucio viejo y con mal olor

2026-01-19 • via Nuitee
J
Jorge alejandro • solo_traveller • mx
10
2026-01-19 • via Nuitee
D
Deanni • family_with_children • bz
9
Cons:

A cloth for the floor after showering to avoid a wet floor is nice or a bathroom rug.

2026-01-19 • via Nuitee
R
Rosario • solo_traveller • us
5
2026-01-19 • via Nuitee
J
Jordi • solo_traveller • es
6
Pros:

La situació

Cons:

Habitacions una al costat de l'altra. Molt juntes i soroll per la nit. Sembla un hotel per està només hores, o parelles una estona

2026-01-19 • via Nuitee
V
Vincent • solo_traveller • ca
2
Hard to rest / Es difícil descansar.
Pros:

Directly downtown.

Directamente en el centro

Cons:

Did not feel safe. Night watcher constantly making noise talking loudly with some people staying there. The guy did not care.
Management moved me to an other part only for the 3rd night.
Staggered glass windows don’t buffer sound. Plus not really safe

No me sentí seguro. El vigilante nocturno hacía ruido constantemente y hablaba en voz alta con algunas personas alojadas. Al chico no le importó.
La gerencia me cambió a otra zona solo para la tercera noche.
Las ventanas de vidrio escalonado no amortiguan el sonido. Y no es segura.

2026-01-11 • via Nuitee
V
Velia • extended_group • mx
8
Pros:

La ubicación del hotel

Cons:

Le falta silla y dónde colocar la ropa

2026-01-04 • via Nuitee