Golden Tulip Pontianak

Hotels
Golden Tulip
9.4 (156 reviews)
Jalan Teuku Umar No. 39 , Pontianak , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Delicious food
Convenient location
Cons:
Dirty table placements
Slow shower warming

Categories

Cleanliness
8.48
Some reports of dirty table placements during breakfast.
Service
9.95
Consistently mentioned friendly staff and excellent service.
Location
9.49
Convenient location close to the main road.
Room Quality
8.94
Rooms were comfortable and adequately equipped.
Amenities
9.47
Variety of facilities including a movie room and great pool.
Value for Money
9.43
Affordable pricing for the experience offered.
Food and Beverage
9.98
Breakfast variety and quality praised highly.
Overall Experience
9.45
Overall very memorable with positive visitor experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:54

Property Description

Luxurious Accommodations
Golden Tulip Pontianak offers air-conditioned rooms with modern amenities including a flat-screen cable TV, personal safe, and a seating area. The private bathrooms feature bathrobes and free toiletries, with some rooms offering city views.

Top-Notch Facilities
Enjoy a 24-hour front desk, laundry services, and a business centre at your disposal. The hotel also boasts an outdoor pool, fitness centre, and Dedari Spa and Wellness Centre. Meeting facilities and free parking are available for your convenience.

Dining and Entertainment
Indulge in a culinary journey at The Branche Restaurant, Bar & Lounge offering Indonesian and western delicacies. For a more relaxed atmosphere, head to Copacabana Pool Lounge for light snacks and beverages.

Experience luxury and comfort at Golden Tulip Pontianak. Book your stay now for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for Rp 64,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 156 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.49
Room Quality: 8.94
Amenities: 9.47
Value for Money: 9.43
Food and Beverage: 9.98
Overall Experience: 9.45
P
Petra couple au
9
Very relaxing and enjoyable
Pros:

Good lication

Cons:

Everything is ok with property, staff very friendly and helpful

2026-06-19 via Nuitee
N
nommy family_with_children my
9
banyak pilihan untuk breakfast. sangat sesuai untuk keluarga, senang untuk cari makan sekitar hotel
2026-06-08 via Nuitee
C
Climber55288092583 Family Johor Bahru District, Johor
10
Best overall hotel in Pontianak
Pros:

Best location
Very near to many eateries
Breakfast is so good
Also provide activities for kids such as making donuts
Their staffs are also friendly.
My kids definitely love Arga & Bidari
Will come hack again

2026-05-29 via Tripadvisor
S
seathuramans Business
10
Breakfast great and tasty
Pros:

Excellent service
Bidari very frankly

2026-05-25 via Tripadvisor
R
ravintharank Business
10
Strongly recommend
Pros:

Excellent food very delicious,
Good atmosphere
First class service expecially Ms Bidari

2026-05-25 via Tripadvisor
R
Relax35471616161 Friends getaway
8
Staycation
Pros:

Overall is good, specially for food. Service is restaurant very good.

2026-05-23 via Tripadvisor
K
K8385XDmohammada Family
10
Breakfast in golden tulip pontianak
Pros:

For breakfast i think it's good, many alternative if u want eat not only main course but have any dessert. I like the texture of dessert so soft and not very sweet. I think that's all thanks "Hendri

2026-05-15 via Tripadvisor
S
Suhaimi solo_traveller my
9
Luxurious stay in central Pontianak
Pros:

I was there during Ramadan so attended the iftar which is amazing. Staff is helpful and attentive.

2026-05-10 via Nuitee
M
monikw2026 Family
10
Our experience with Golden Tulip Pontianak
Pros:

Excellent food with excellent taste + very helpful & excellent service from Mb Bidari
Gorgeous

2026-05-08 via Tripadvisor
N
ngalanga Friends getaway
10
Breakfast at cinmoi Golden Tulip pontianak
Pros:

Sarap - good
Layan - good Thanks Mrs. Bidari and Mr. Zainal

2026-05-07 via Tripadvisor
U
unghuatl Friends getaway
10
Customer service
Pros:

Nice service from a staff named Bidari.
Nice breakfast provided by the hotel.
Excellent!

2026-05-07 via Tripadvisor
L
Leon solo_traveller nl
8
Centrale ligging, fijne bedden en douche, heerlijk ontbijt, schoon overdekt zwembad met lounge plekken, bar/reso en
Pros:

Ligging: div. restaurants in de buurt, goede bedden, fijne douche, schoon zwembad (overdekt, zijkant open en incl. bar) met uitzicht over de stad, vriendelijk personeel, heerlijk ontbijt, loungebar met live muziek (beneden).

Cons:

Muffige geur op de kamer.
Prijzige alcoholische drankjes.
Verdieping met zwembad is gedurende de dag vrij donker (want overdekt). Daardoor beetje ongezellige sfeer. Verlichting wordt pas aangedaan als het begint te schemeren.
Omslachtig betalingsproces bij het afrekenen van drankjes bij het zwembad.

2026-05-03 via Nuitee
6
68gstr Family
10
Dining , chilling , and swimming and good service by zainal
Pros:

Swiming with family at copacabana
Thats fun and the crew very humble for serivce
And my daugther very happy

2026-05-02 via Tripadvisor
1
102pricillak Couples
10
Happy Wedding 😍😍
Pros:

This is My Second Time Stay In Golden Tulip Hotel 🥰..Tulip Hotel Is the best 👍breakfast buffet’s delicious😋Staff are Friendly, politely🥰.Hotel Views Such a Beuatiful 728 Room 🫶Thank you So Much For Tulip Hotel ❤️

2026-04-30 via Tripadvisor
A
ASSETT Realty solo_traveller au
10
2026-04-30 via Nuitee
Y
yu family_with_children fr
9
2026-04-30 via Nuitee
A
AMELIA family_with_children my
10
Pros:

All

2026-04-28 via Nuitee
P
Paul couple gb
8
A Good Stay in Pontianak
Pros:

Clean and excellent breakfast ,staff helpful and polite
I thought location for site seeing good

Cons:

Happy with most things

2026-04-27 via Nuitee
A
Alexander couple ru
9
Отличное место
Pros:

Отличный стандартный сетевой отель. Всё необходимое есть, в номере чисто, кондиционер работает, можно открыть окно.
Завтрак замечательный, лучше чем в оллинклюзивах Турции и Египта, есть практически всё- от всех видов яиц(в том числе варёные 3 варианта минут) до хлопьев и риса/лапши. Десерты, фрукты, напитки - всё вкусное.
Отзывчивый персонал, помогли с поиском еды и обменника. Через дорогу есть небольшой супермаркет, до большого 15-20 минут пешком.

Cons:

Для этого города отличный вариант жилья.
Есть нюанс со слышимостью-шум улицы, людей в коридоре и лифт если номер рядом с лифтом слышно отлично.

2026-04-13 via Nuitee
3
397michellaa Business
10
10/10
Pros:

Very good experience, the food is best, room is clean, service best

2026-04-08 via Tripadvisor