Grace Hotel

Hotels
6.3 (3018 reviews)
12 Nana Nua (Soi 3) Sukhumvit Rd. , Bangkok , th
+66 2 253 0651

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Swimming pool
24-hour front desk
Restaurant
Room service
Laundry
Bar
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Cleanliness issues
Poor customer service
Noise disturbances

Categories

Cleanliness
4.26
Multiple reviews mention dirty rooms and unclean bathrooms.
Service
5.23
Neglected customer service and unprofessional staff mentioned in several reviews.
Location
8.77
The hotel location is frequently praised in the reviews as convenient and central.
Room Quality
5.22
Guests reported issues with room conditions, including noise and cleanliness.
Amenities
6.25
No specific amenities were highlighted as exceptional in reviews.
Value for Money
7.71
Some mentions of good value for the price, but overshadowed by other complaints.
Food and Beverage
6.76
Not mentioned in reviews, hence rated against usual expectations.
Overall Experience
6.23
The overall experience reflects mixed reviews with significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:46

Property Description

Vibrant Location in Nana, Bangkok

Comfortable Rooms with City Views

Dining and Entertainment Options

Experience the vibrant Nana precinct at Grace Hotel in Bangkok. Enjoy city views from our comfortable rooms with free WiFi and parking. Indulge in Thai and international specialties at our restaurant, then unwind with live music and a variety of beverages at the bar. Don't miss out on the nearby attractions like Nana Plaza and Central Embassy. Book now for a memorable stay in the heart of Bangkok.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Location

Guest Reviews

6.3
Based on 3018 reviews
Cleanliness: 4.26
Service: 5.23
Location: 8.77
Room Quality: 5.22
Amenities: 6.25
Value for Money: 7.71
Food and Beverage: 6.76
Overall Experience: 6.23
R
ray • couple • ie
8
Good location well priced
Pros:

Location

Cons:

Work’s ongoing- toilet in lobby should have been closed

2026-09-05 • via Nuitee
M
majdi • extended_group • sa
10
2026-09-05 • via Nuitee
M
Mouhamid • solo_traveller • om
10
Pros:

نظافه المكان

Cons:

لا شي

2026-09-05 • via Nuitee
A
abdulaziz • couple • kw
10
2026-09-05 • via Nuitee
A
Abdalaziz • couple • qa
10
2026-09-03 • via Nuitee
H
Hamad • solo_traveller • ae
6
2026-09-03 • via Nuitee
A
Alnaqbi • couple • ae
5
2026-09-01 • via Nuitee
A
ABDULLAH • extended_group • kw
7
اقامه جيدة والموقع كان يخدم الفندق
Pros:

موقع الفندق وتعاون الموظفين

Cons:

وجود ديسكو بالفندق مما كان مصدر ازعاج للنزلاء

2026-08-31 • via Nuitee
S
Soud • couple • kw
2
2026-08-31 • via Nuitee
N
Naved • extended_group • in
10
It was amazing
Pros:

location for halal foods

Cons:

There were mosquitoes in the rooms
rest everything was fine

2026-08-30 • via Nuitee
K
KANWAL • couple • pk
5
So so
Pros:

Location

Cons:

Lobby not clean speacily sitting area sofa’s are to much dirty

2026-08-30 • via Nuitee
D
Dr . ABDULRAHMAN • couple • kw
5
2026-08-30 • via Nuitee
S
Saad • couple • qa
10
2026-08-28 • via Nuitee
A
Al malek • couple • ae
1
اقامه غير مناسبه مكان لا يصلح للاقامه سيئه للغاية
Pros:

لا شيء سيء للغاية

Cons:

معامله موضفي الاستقبال غير محترمين
تاخير في استلام الغرفه لساعات
الأثاث غير مطابق للصور المعروضة
الادراج والدواليب مخلوعه
لا يوجد مسؤل فعلي للادارة
آخر يوم وعند معاملتهم مقرفه
لا انصح السكن فيه بتاتا
موضفي الاستقبال يرمون الاوراق لك بطريقه استفزازيه
يقوموا بقفل الغرف وتعطيل الصعود وفتح الغرف
يأخذون عنك مبالغ إضافيه غير مبرره
ولا توجد صور أخذت من داخل الفندق لان المكان سيء للغاية
وعندما أتكلم معهم ان خدمتكم سيئة يقال لي اطلب لنا الشرطة لعدم احترام النزيل
لا انصح فيه اطلقآ

2026-08-28 • via Nuitee
R
Rashid • couple • ae
8
2026-08-27 • via Nuitee
S
saleh • solo_traveller • sa
5
Pros:

اعجبني موقعه

Cons:

تعامل الاداره مع العميل
حيث دفعت حق ثلاث ايام وتقدمت رحلتي وقلت لهم اعطوني باقي الايام فرفضو
تعامل سي جداجدا من المديره

2026-08-26 • via Nuitee
S
Saeed • solo_traveller • ae
8
2026-08-24 • via Nuitee
A
Ahmed • couple • ae
9
2026-08-24 • via Nuitee
T
Tariq • solo_traveller • pk
5
2026-08-23 • via Nuitee
A
Ali • couple • iq
2
2026-08-22 • via Nuitee