The Chester Hotel

Hotels
8.9 (1554 reviews)
59 - 63 Queens Road , Aberdeen , gb

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Comfortable rooms
Cons:
Gym not open in mornings
Complex building layout

Categories

Cleanliness
8.71
Generally clean with slight concerns, overall positive sentiment.
Service
9.38
Consistently friendly and welcoming staff, going above and beyond.
Location
9.12
Pleasant location with good accessibility to the city center.
Room Quality
8.67
Rooms are great and comfortable, with minor occasional concerns.
Amenities
8.2
Some amenities, like the gym, have reported issues, but no major complaints.
Value for Money
8.86
Good quality for the price, generally considered reasonable.
Food and Beverage
9.21
Excellent food and breakfast, a highlight of the stay.
Overall Experience
9.08
Very positive stay overall with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:38

Property Description

Historic Charm with Modern Elegance
The Chester Hotel, a 19th-century listed building, seamlessly blends original features with contemporary design. Located in Aberdeen's Queens Road, this stylish hotel boasts a restaurant, free gym, and private dining rooms, offering a perfect blend of history and luxury.

Luxurious Amenities
Each room at The Chester Hotel is a haven of comfort, featuring free WiFi, a Nespresso coffee maker, Noble Isle toiletries, and more. The Gallery Bar serves exquisite Scottish cuisine, while the whisky bar offers a wide selection of drinks. Don't miss out on the delightful afternoon tea prepared by the hotel's pastry chefs.

Convenient Location and Leisure
Situated just 1.5 miles from Aberdeen Railway Station, the hotel also provides easy access to Aberdeen centre and the Ferry Terminal. With free on-site parking and proximity to Royal Aberdeen Golf Club, The Chester Hotel offers both convenience and leisure opportunities.

To experience the perfect blend of history and luxury, book your stay at The Chester Hotel today.

Important information:

Please note that the gym is currently closed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for £15 per person per night when using an existing bed.
    Children from 3 years old to 17 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1554 reviews
Cleanliness: 8.71
Service: 9.38
Location: 9.12
Room Quality: 8.67
Amenities: 8.2
Value for Money: 8.86
Food and Beverage: 9.21
Overall Experience: 9.08
H
Hazel • solo_traveller • gb
8
2026-07-18 • via Nuitee
S
Scott • couple • gb
4
Pros:

Expected more, was pretty poor overall

2026-07-18 • via Nuitee
A
Andrew • couple • gb
10
First class, woukd return
Pros:

The location ,the staff and the accommodation

Cons:

Difficult to understand Hotel layout.,minor issue

2026-07-17 • via Nuitee
F
Frank • couple • gb
8
Pros:

Friendly staff and great breakfast. Nice outside terrace area.

Cons:

On a constructive basis, I’d suggest changing the striped hallway carpeting as it makes it extremely difficult to see the stairs and therefore is a trip/fall hazard. The rooms are located in a warren of corridors with steps up and down, and very easy to get lost. I’d recommend better signage to make it much clearer on directions back to reception and restaurant/bar area. We got lost several times during our stay. Not withstanding these comments, the hotel is very nice and would definitely recommend 👍

2026-07-12 • via Nuitee
A
Alejandro • couple • us
9
Great hotel in Inverness
Pros:

Room size and equipment

Cons:

Breakfast was just ok

2026-07-12 • via Nuitee
M
Michelle • couple • nz
9
Pros:

Lovely hotel, staff on reception were incredible

2026-07-09 • via Nuitee
M
Mairi • solo_traveller • gb
8
2026-07-08 • via Nuitee
A
Ann • solo_traveller • gb
1
Water noise reverberation
Pros:

The location, cleanliness and ambience were good. A beautiful hotel. The chef and waiting staff were excellent. Best poached eggs ever.

Reception manager, Nosh, was curt and stiff and rather standoffish. The other receptionist that showed us to our room was super friendly and efficient and informative.

Customer service manager listened but denied all knowledge of the noise of running water and footsteps coming down from the rooms avove; all the noises from above like toilet flushing, bath filling, showering etc just reverberated around our room - room 67. I did not believe her claim that no-one else had made them aware of this problem. Unless the room has never been let out before. It is clearly not a one off problem, it is a badly designed new build....no noise insulation installed.

To be fair, the customer service manager did offer to try to make things more comfortable if we had been staying a second night...but we were only staying one night for a funeral. It was the dead pan face and bare face lies I did not appreciate. I just did not believe that other guests have not complained about the noise. It's an expensive hotel. I expected a good night's sleep in a quiet room.

Cons:

Throughout our time in our room, number 67, every time any guests in upstairs rooms used their bathroom facilities we could hear all the flowing water echoing around our room. It flowed down pipework near our door but also echoed from the ceiling, as did footsteps. I described it to the customer service manager and provided a recording for her to listen to.

2026-07-07 • via Nuitee
L
lyn • couple • gb
10
This place is wowser a must even just for s drink
Pros:

Everything

Cons:

room was a bit small an no air con

2026-07-05 • via Nuitee
T
Tim • solo_traveller • gb
8
High quality hotel
Pros:

Comfortable rooms, restaurant food is very high quality

2026-07-05 • via Nuitee
D
Duncan • solo_traveller • gb
10
Pros:

All the staff - reception, bar and breakfast were all exceptional in everything they did and were always happy to please.

Cons:

No negative comments

2026-07-04 • via Nuitee
J
Janmarie • solo_traveller • gb
10
2026-07-04 • via Nuitee
K
Katrin • extended_group • de
6
Für eine Nacht okay.
Pros:

Sehr nettes, hilfsbereites Personal

Cons:

In unserem Zimmer war das Bett kaputt und in der Wand waren Löcher.
Die Zimmer sind nur oberflächlich gereinigt.

2026-07-03 • via Nuitee
C
Christopher • family_with_children • gb
9
2026-07-02 • via Nuitee
L
Lynne • couple • gb
8
nice hotel for a wedding reception with good quality comfortable rooms and excellent breakfast
Pros:

reception rearranged the rooms they had planned to give us so that we could be in the same building as our other family

Cons:

having to go outdoors in the rain to get in and out of the function suite

2026-07-01 • via Nuitee
I
Ifeanyichukwu • couple • ca
10
Convention Trip to Aberdeen
Pros:

Breakfast was great. Staff were warm and ever ready ready to help at all times.

Cons:

I can’t remember seeing a gymnasium at the hotel, may be I didn’t notice it

2026-07-01 • via Nuitee
J
Julie • family_with_children • us
10
2026-06-30 • via Nuitee
L
Lynne • couple • gb
10
First class
Pros:

Another great stay at The Chester. The reception staff were so helpful. The rooms were spotless. We were there for my daughter’s graduation and so many lovely touches- congratulations card on table at dinner, chocolates for her. Thoroughly recommend the Chester for business, family trip, couples. We have stayed in a range of rooms and suites. Also recommended the 5 Bed House for larger parties

2026-06-30 • via Nuitee
S
Susan • couple • gb
10
All round the Chester is a great hotel to stay in.
Pros:

We often stay at The Chester when in Aberdeen as easy to access, good parking available and bus or taxi into town centre. Hotel always welcoming, friendly staff and excellent breakfast. On a warm evening, a lovely outdoor area to sit & relax.

2026-06-29 • via Nuitee
T
Timothy • couple • gb
10
Not as good as next door Mal Maison.
Pros:

Location and parking.

Cons:

Reception. It’s an office and they can’t tell when a guest just wants to arrive and swiftly check in, no fuss and no faff. I had someone trying to make endless small talk which in another day would be fine, but I had a meeting to join and was tight on time. They then got offended and surly when I asked to speed up the process. I was polite and apologetic but even so they made me uncomfortable after I asked.

2026-06-28 • via Nuitee