The Elms Hotel

Hotels
7.2 (896 reviews)
London Road , Retford , GB
+44 1777 949491

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Good food quality
Great location
Cons:
Noise disturbances
Cleanliness concerns
Dated decor

Categories

Cleanliness
6.16
Descriptions of dated furniture, noise from above, and some cleanliness issues noted.
Service
8.13
Friendly and attentive staff noted in several reviews.
Location
8.17
Great location mentioned multiple times, ideal for walking and food.
Room Quality
6.62
Rooms described as comfortable but needing updating and with some noise issues.
Amenities
7.15
Amenities noted were satisfactory but some rooms need modernisation.
Value for Money
6.61
Price is noted as reasonable but experiences varied regarding comfort.
Food and Beverage
8.16
Food quality praised repeatedly across multiple reviews.
Overall Experience
6.63
General satisfaction expressed, though with noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:49

Property Description

Historic Charm in Retford

Luxurious Accommodations
Experience comfort and convenience in every room at The Elms Hotel, complete with modern amenities like flat-screen TVs and tea/coffee facilities.

Delicious Dining Options
Savor delectable dishes throughout the day at our fully-licensed restaurant and bar, offering a diverse menu to cater to all tastes.

Versatile Event Spaces
Host your next event in style at our spacious function room, ideal for gatherings of up to 200 guests. Whether it's a meeting, special occasion, or private dining, we have you covered.

Book your stay at The Elms Hotel now and indulge in a memorable experience!

Important information:

Only the Family Room can accommodate children.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HUY

Location

Guest Reviews

7.2
Based on 896 reviews
Cleanliness: 6.16
Service: 8.13
Location: 8.17
Room Quality: 6.62
Amenities: 7.15
Value for Money: 6.61
Food and Beverage: 8.16
Overall Experience: 6.63
H
Hayley • solo_traveller • gb
4
Pros:

The location is perfect, very quiet, staff were lovely and rooms would be cosy if they were clean. Such cosy little rooms, nice surroundings. Lovely staff.

Cons:

The rooms looked like they hadn’t been cleaned in months. Cobwebs everywhere, hairs round the sink, bath, window ledges, floors, my socks were black after being there (I’ll pack slippers in the future) furniture was dusty and sticky, bath tiles full of mold. It’s a shame because the rooms would be lovely if updated and deep cleaned

2026-09-18 • via Nuitee
C
Chris • couple • gb
10
2026-09-16 • via Nuitee
H
Helle • couple • dk
8
2026-09-14 • via Nuitee
K
Kirsty • couple • gb
7
Pros:

It was very easy check in. It had good facilities and the room was located close those. The little mini soap, shampoo, conditioner and body wash. We stayed the night following a wedding at the hotel so very convenient. Friendly staff.

Cons:

We didn’t sleep very well - due to not finding the mattress comfortable, the curtain wouldn’t fully shut and the room wasn’t very dark. We found it quite hot in the room despite having window open and fan on.

2026-09-13 • via Nuitee
A
Andrew • solo_traveller • gb
7
Pros:

The hotel room was tired ,but clean 😴

Cons:

There could have been more selection for Breakfast and variety

2026-09-12 • via Nuitee
A
Ashley • family_with_children • gb
8
2026-09-11 • via Nuitee
T
Thomas • extended_group • gb
1
Pros:

food had maggots in and the rooms were dirty and unconfutable

Cons:

nothing

2026-09-07 • via Nuitee
B
Burn • solo_traveller • gb
5
2026-09-05 • via Nuitee
T
Terri • solo_traveller • gb
1
Cons:

Uncomfortable bed. Initially offered an awful ground floor depressing room in a quiet car park which felt unsafe . A woman on her own shouldn't be put there it was grim and a skimpy 3 inch matress . I paid for a double room but had to move to an u comfortable really narrow single bed! Food normally good there but the chef must have been off as I got an expensive plate of salty slop

2026-09-05 • via Nuitee
G
Gavin • family_with_children • gb
7
2026-09-03 • via Nuitee
J
Joanna • couple • gb
8
2026-09-01 • via Nuitee
P
Pippa • solo_traveller • gb
8
Pros:

Ideal location for our needs

Cons:

Nothing

2026-08-31 • via Nuitee
G
Graham • couple • gb
8
A good, comfortable stay.
Pros:

Very welcoming and friendly staff.

Cons:

As we would have wished.

2026-08-18 • via Nuitee
D
Diner • solo_traveller • gb
6
Pros:

Staff were lovely, responded to our queries timely and were helpful

Cons:

- The room was very hot and it was very difficult to keep the window open to cool it for our newborn
- There was *heavy* mould on the windows
- The sink was completely blocked, I had to unblock it myself to even be able to use it and it was dirty and gross
- We were promised a fridge in the room when we called a week before our stay but we only got one on day 2, which was quite inconvenient

2026-08-18 • via Nuitee
L
Lesley • solo_traveller • gb
4
Sleepless week
Pros:

Had a nice Indian meal and garden area was nice

Cons:

Stuck in the stables tiny room could hardly move, was not impressed at all at £154 2 nights and nit even in the building , noise from ceilings was terrible creaking was tourcher. people up above moving round most of night, child very early morning running round could hear them talking ceilings were paper thin dont accept the stable rooms

2026-08-13 • via Nuitee
N
Norman • couple • gb
6
Average
Pros:

Didn't have breakfast

Cons:

Bathroom needed an upgrade

2026-08-13 • via Nuitee
H
Huzcavitch • solo_traveller • gb
3
Pros:

Friendly staff great location

Cons:

Rooms need a upgrade the restaurant take priority over the pub for food

2026-08-09 • via Nuitee
M
Marie • extended_group • gb
6
Would not stay here again but met a need for one night.
Pros:

Lots of parking available, staff were welcoming. From the road it looked like a nice venue and there was a lively bar area.

Cons:

The room was in the "stables". It seemed run down, and the layout did not feel particularly secure. Basic facilities, bed not comfortable. We were woken up before 6am by the sound of someone on metal steps outside our room. Breakfast was a disappointment.

2026-08-09 • via Nuitee
A
Asif • family_with_children • gb
7
Had a cricket match to play so stayed over he night
Pros:

N/a

Cons:

Floor Carpet really old and dirty

2026-08-06 • via Nuitee
T
Trevor • solo_traveller • gb
9
Pros:

Everythibg

Cons:

Nothing

2026-08-05 • via Nuitee