The Elms Hotel

Hotels
7.2 (870 reviews)
London Road , East Retford , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Good food quality
Great location
Cons:
Noise disturbances
Cleanliness concerns
Dated decor

Categories

Cleanliness
6.16
Descriptions of dated furniture, noise from above, and some cleanliness issues noted.
Service
8.13
Friendly and attentive staff noted in several reviews.
Location
8.17
Great location mentioned multiple times, ideal for walking and food.
Room Quality
6.62
Rooms described as comfortable but needing updating and with some noise issues.
Amenities
7.15
Amenities noted were satisfactory but some rooms need modernisation.
Value for Money
6.61
Price is noted as reasonable but experiences varied regarding comfort.
Food and Beverage
8.16
Food quality praised repeatedly across multiple reviews.
Overall Experience
6.63
General satisfaction expressed, though with noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:49

Property Description

Historic Charm in Retford

Luxurious Accommodations
Experience comfort and convenience in every room at The Elms Hotel, complete with modern amenities like flat-screen TVs and tea/coffee facilities.

Delicious Dining Options
Savor delectable dishes throughout the day at our fully-licensed restaurant and bar, offering a diverse menu to cater to all tastes.

Versatile Event Spaces
Host your next event in style at our spacious function room, ideal for gatherings of up to 200 guests. Whether it's a meeting, special occasion, or private dining, we have you covered.

Book your stay at The Elms Hotel now and indulge in a memorable experience!

Important information:

Only the Family Room can accommodate children.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HUY

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 870 reviews
Cleanliness: 6.16
Service: 8.13
Location: 8.17
Room Quality: 6.62
Amenities: 7.15
Value for Money: 6.61
Food and Beverage: 8.16
Overall Experience: 6.63
K
Karen family_with_children gb
3
Would not stay here again.
Pros:

Powerful shower

Cons:

Carpet old and dusty. Needs redecorating. Cobwebs and lots of small spiders. Milk cartons were out of date which curdled the cup of tea. TV did not work had to visit reception twice before rectified. No hairdryer, had to visit reception to ask for hairdryer. The floorboards above creaked a lot when the guest above walked around.

2026-07-01 via Nuitee
T
Terry solo_traveller gb
4
Probably ideally for contractors
Pros:

The staff was very helpful and pleasant

Cons:

The rooms, Very basic, very dated, very noisy bathroom extractor fan. Hallway light switches off before you get the key in the door.

2026-06-29 via Nuitee
C
Carolyn solo_traveller gb
8
EXCELLENT food, lovely staff, great location.
Pros:

The highlight of the whole stay was that the food was exceptional, freshly cooked, very tasty and good sized portions.
Whether you eat in the bar, outside or Indian Restaurant all areas are very clean and nice to be in. Good service and fabulous staff.
I arrived late and staff waited for me and carried my bag up to my room as I have a stick. Very kind and made sure I was ok each time I saw them whilst I stayed to perform duties at my aunties.
Stable block room was a little tired and basic hallways, but exceptionally comfortable bed. Desk for working at, plenty of room for clothes. TV didn't work initially but was eventually sorted. They had a fan in there for the hot weather which meant although the room was hot, it helped a huge amount.
Car park has plenty of spaces and no fear of not being able to park. Being there during the football world cup meant Footee was on the TV in bar area. Having said that it no way imposed on me sitting in various areas when my friend came over, or by myself reading a book.

Cons:

It would be nice to see some building repairs and decoration work. BUT you don't spend a huge amount of time in your room so it worked for me. I would def stay again.

2026-06-28 via Nuitee
C
Charlie couple gb
10
Very acomidating staff, prestine accommodation
Pros:

Very clean and lovely location

Cons:

It was always perfect

2026-06-26 via Nuitee
M
Michael couple gb
9
2026-06-24 via Nuitee
H
hugh solo_traveller gb
7
Pros:

Location service food accommodation all good

Cons:

Liked all of ot

2026-06-24 via Nuitee
S
sutton solo_traveller gb
10
First time at the Elms
Pros:

The room was very quiet, clean and comfortable. The food in the restaurant was excellent, a wide choice of lager and cider. Large garden with plenty of shade

Cons:

The pillow was way too soft and not enough of them.

2026-06-23 via Nuitee
A
Amanda solo_traveller gb
10
2026-06-21 via Nuitee
L
Lawrence solo_traveller gb
8
Nice Place to sleep and eat
Pros:

Food was excellent, staff were friendly. The connection for the bedside light was faulty and the TV in the room too small

Cons:

As above

2026-06-20 via Nuitee
M
Michael solo_traveller gb
2
2026-06-10 via Nuitee
F
Fleur solo_traveller gb
10
Pros:

Very welcoming, clean & comfortable

Cons:

Nothing

2026-06-07 via Nuitee
I
Ian solo_traveller gb
8
Pros:

Large room

Cons:

Noisy floorboards

2026-06-03 via Nuitee
L
Lamia couple gb
3
I wouldn’t stay there again . We couldn’t sleep the night with squeaking noises from old bed and you can hear next doors
Pros:

Location

2026-06-02 via Nuitee
A
Andrea couple gb
8
Enjoyed our stay
Pros:

Arrived for a family gathering, staff were very helpful. Room was nice, could hear the person above us moving around, we were in the stables section, but didn’t stop us sleeping. Had food in the hotel fish and chips and lamb shank, both delicious. The breakfast was huge, very nice, but couldn’t eat all mine, was full till tea time. Staff very friendly.

2026-06-01 via Nuitee
G
Gemma couple gb
7
Good for over night stay although felt a bit over priced .
Pros:

Lovley building and very friendly staff . Drinks reasonable price .

Cons:

Bit tired and Run down on the side of the building and we had one of the stable rooms . Our door didnt shut properly and the bathroom was rundown. Rooms could do with a revamp and very creaky floors could hear people walking about upstairs . Was disappointed in breakfast had to wait ages to be served and the cooked breakfast was burnt and covered in oil and sausages where not great quality .

2026-05-31 via Nuitee
B
Barbara couple gb
4
Excellent location beautiful reception area friendly greeting on arrival.Inspite of the severe disappointment with accom
Pros:

The location was excellent with ample parking.The reception area was very welcoming as was the bar/dining area

Cons:

The room allocated was ground floor as requested but away from the hotel in the Stable block with wheelchair assisted access with an exceptional ramp up to the door.However the facilities inside left a lot to be desired especially the bed which seemed to have been an afterthought a timber framed base wth headboard and tailboard attached not a divan type which would have been better the mattress was not protected and had seen better days with severe bobbling of its covering not conducive to a great night’s rest .It was very low we had difficulty getting on and off it as the wooden frame was higher than the mattress not good for a person with a disability.Shower room facilities were excellent adapted well for disabled.Disappointed at not having access to a breakfast menu offered full English breakfast with no alternatives such a shame as it had been highly recommended and why we chose to stay here.

2026-05-30 via Nuitee
L
Linda solo_traveller gb
8
Pros:

Lovely old building.

2026-05-25 via Nuitee
A
Anne couple gb
8
2026-05-24 via Nuitee
A
Andyuk414 solo_traveller gb
8
2026-05-22 via Nuitee
A
Anthony solo_traveller gb
6
Simple, cost-effective overnight stop with one problem.
Pros:

Checking in and dinner

Cons:

The main problem with room 10 was the extremely noisy floor in Room 16 above, which woke me up every time somebody walked around - five times during the night! I reported this to the Maître D', who said he would get maintenance to check it.

2026-05-20 via Nuitee