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City Lodge Hotel Waterfall City
Back
Free
Children allowed
Facilities
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities
Property facilities
Back
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Currency exchange
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Babysitting/child services
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Accessible parking
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Airport shuttle (additional charge)
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Parking garage
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Shuttle service (additional charge)
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Special diet menus - on request
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Kid meals
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Vending machine - drinks
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Vending machine - snacks
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Kid-friendly buffet
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Plunge pool
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
Review Highlights
Pros:
Friendly staff
Great location
Cleanliness
Spacious rooms
Cons:
High breakfast costs
Issues with room amenities
Noise disturbances
Categories
Cleanliness
8.23
Reviews mention cleanliness positively but also note issues like furniture wear and hard towels.
Service
8.7
Staff were frequently described as friendly and accommodating, enhancing overall satisfaction.
Location
9.24
Proximity to Mall of Africa and accessibility were highlighted as major positives.
Room Quality
7.69
Some guests reported issues like small TV and no fridge, suggesting room quality could improve.
Amenities
8.22
Facilities were appreciated, but breakfast and bar timing received some negative feedback.
Value for Money
8.68
Most guests felt the pricing was fair for the quality and location provided.
Food and Beverage
7.73
Food was good but some found it overpriced; room service had issues.
Overall Experience
8.7
Most reviews indicated that guests enjoyed their stay overall despite some mentioned drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:42
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Property Description
Luxurious Accommodations
City Lodge Hotel Waterfall City offers elegantly designed rooms equipped with modern amenities such as flat-screen TVs, comfortable seating areas, and complimentary toiletries for a relaxing stay.
Relaxing Outdoor Amenities
Guests can unwind by the outdoor pool or maintain their fitness routine at the on-site fitness centre, providing the perfect balance between leisure and wellness during their stay.
Convenient Location
Located just 22 km from Johannesburg, with easy access to Pretoria and O.R. Tambo International Airport, City Lodge Hotel Waterfall City is the ideal choice for both business and leisure travelers seeking comfort and convenience.
Book now for a memorable stay at City Lodge Hotel Waterfall City!
Important information:
A deposit may be required at the property.
Check-in and check-out hours:
Check-out: 11:00 AM
Airport code:
JNB
Location
Property Accessibility
Total Disability Score:
35.71
Public Area
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
Reception And Restaurant
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
Elevator
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
Show all accessibility features
Back
Public Area
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
Reception And Restaurant
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
Elevator
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
Room
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
Toilet And Shower
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
Stairs
- Handrails: No
- Stair Marked: No
Pool And Spa
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
Parking
- Parking Wheelchair Accessible: No
Public Toilets
- Public Toilets Emergency Cord: No
Crouches Cane Impaired
- Crouches Cane Impaired: Yes
Elderly Impaired
- Elderly Impaired: Yes
Electric Wheelchair
- Electric Wheelchair: Yes
Hearing Impaired
- Hearing Impaired: No
Manual Wheelchair
- Manual Wheelchair: Yes
Visually Impaired
- Visually Impaired: No
Wheelchair Or Scooter Impaired
- Wheelchair Or Scooter Impaired: Yes
Crouches Cane Impaired Score
- Crouches Cane Impaired Score: 50
Elderly Impaired Score
- Elderly Impaired Score: 50
Electric Wheelchair Score
- Electric Wheelchair Score: 50
Hearing Impaired Score
- Hearing Impaired Score: 0
Manual Wheelchair Score
- Manual Wheelchair Score: 50
Visually Impaired Score
- Visually Impaired Score: 0
Wheelchair Or Scooter Impaired Score
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
8.4
Based on 1109 reviews
Cleanliness:
8.23
Service:
8.7
Location:
9.24
Room Quality:
7.69
Amenities:
8.22
Value for Money:
8.68
Food and Beverage:
7.73
Overall Experience:
8.7
I
Indira
•
couple
•
sz
9
2026-10-28
•
via Nuitee
N
Nomalanga Violette
•
solo_traveller
•
za
10
2026-10-22
•
via Nuitee
J
Jukha
•
couple
•
za
9
2026-10-17
•
via Nuitee
B
Brendan
•
solo_traveller
•
za
9
2026-10-13
•
via Nuitee
L
luca
•
solo_traveller
•
it
4
Cons:
sporco e cattivo odore nella hall
2026-10-12
•
via Nuitee
J
Jean-Marie Lino
•
solo_traveller
•
za
8
2026-10-11
•
via Nuitee
K
Knowledge
•
family_with_children
•
bw
8
Very good.
2026-10-09
•
via Nuitee
R
Rose
•
family_with_children
•
bw
9
2026-10-08
•
via Nuitee
T
tumisho
•
solo_traveller
•
za
8
2026-10-07
•
via Nuitee
D
Dharmesh
•
solo_traveller
•
za
8
Pros:
Neat and clean.
Easy access to the mall of africa and highways to Pretoria and Sandton
Cons:
No fridge or bottled water in the rooms
2026-10-07
•
via Nuitee
M
Mandisa
•
solo_traveller
•
za
8
Pros:
Would like Netflix. and Water in the rooms
Cons:
No bottled watter and bar fridge
2026-09-13
•
via Nuitee
Z
zipperzipper
•
solo_traveller
•
tr
6
2026-09-11
•
via Nuitee
R
Rachel
•
extended_group
•
zw
7
it was lovely
Pros:
great location and staff
Cons:
carpets look like they need a bit of a deep clean.
2026-09-08
•
via Nuitee
C
Charles
•
solo_traveller
•
za
8
2026-09-07
•
via Nuitee
J
Johannes
•
family_with_children
•
na
9
2026-09-06
•
via Nuitee
C
Carlos S.
•
solo_traveller
•
pt
10
Felicidade!
Pros:
Tudo bom.
2026-09-06
•
via Nuitee
I
Ignatius
•
couple
•
na
9
I have enjoyed my stay.
Pros:
Keep it up
Cons:
Room was clean
2026-09-05
•
via Nuitee
L
Louis
•
couple
•
za
8
2026-08-31
•
via Nuitee
C
Carlos S.
•
solo_traveller
•
pt
10
2026-08-24
•
via Nuitee
X
Xandra
•
solo_traveller
•
za
10
2026-08-24
•
via Nuitee
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