Santa Alejandría Hotel

Hotels
7.9 (424 reviews)
Calle de la Cruz No.9-42 , Cartagena de Indias , co

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Shuttle service (additional charge)
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Small rooms
Mediocre breakfast

Categories

Cleanliness
7.54
Some reviews indicated cleanliness issues, especially with linens.
Service
8.51
Most reviewers highlighted the friendliness and helpfulness of the staff.
Location
9.05
Many reviews praised the hotel's central location and proximity to attractions.
Room Quality
7
Some rooms were reported small or lacking in amenities such as ventilation.
Amenities
7.53
Several mentions of basic amenities but with room for improvement.
Value for Money
8.49
Value for price received positive feedback, despite some concerns.
Food and Beverage
7.04
Breakfast was frequently described as mediocre to simple.
Overall Experience
8.01
Overall feedback reflects a generally positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:55

Property Description

Central Location in Cartagena de Indias
Santa Alejandría Hotel is ideally situated in the heart of Cartagena de Indias, just a stone's throw away from Marbella Beach, Bocagrande Beach, and Crespo Beach, making it the perfect base for exploring the city.

Comfortable Rooms and Top-Notch Services
Experience comfort and convenience in our air-conditioned rooms equipped with modern amenities such as a flat-screen TV, safety deposit box, and private bathroom. Enjoy our 24-hour front desk, room service, and free WiFi during your stay.

Near Major Attractions and Airport
Immerse yourself in the rich culture of Cartagena with attractions like Palace of the Inquisition, Bolivar Park, and Cartagena's Gold Museum just a short distance away. Plus, with Rafael Núñez International Airport nearby, your travels are made easy.

Book your stay at Santa Alejandría Hotel now for an unforgettable experience in Cartagena de Indias!

Important information:

Please note that the room selected at check-in does not have a window.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for COP 80,000 per person per night when using an available extra bed.
    People 11 years old and over stay for COP 100,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 424 reviews
Cleanliness: 7.54
Service: 8.51
Location: 9.05
Room Quality: 7
Amenities: 7.53
Value for Money: 8.49
Food and Beverage: 7.04
Overall Experience: 8.01
S
Salit Zuñiga couple cl
6
Pros:

La ubicación

Cons:

La atención del personal (no todos pero sí varias) eran muy descorteces con los usuarios, al momento de servir desayuno se acababa todo antes o decían que no habían cosas cuando luego si habían

2026-06-06 via Nuitee
R
Renato couple br
7
2026-06-03 via Nuitee
C
Catherine family_with_children ie
7
2026-06-01 via Nuitee
M
Marcia solo_traveller br
7
2026-05-30 via Nuitee
L
Luis Alberto solo_traveller pe
9
Pros:

La ubicación excelente

Cons:

Todo estaba bien

2026-05-28 via Nuitee
M
Marcia Cibele family_with_children co
8
Recomendable
Pros:

La ubicación es excelente, en pleno centro histórico y muy cerca de Getsemaní y otros lugares emblemáticos. El desayuno es completo y delicioso. En general, el baño está bien, aunque la ducha es bastante pequeña; sin embargo, el agua es caliente y sale con buena presión. El personal es amable y atento.

Cons:

El tamaño de la ducha

2026-05-26 via Nuitee
J
JIMMY FRANKLIN solo_traveller sv
7
Pros:

La habitacion limpia, y cama muy comoda.

Cons:

El personal poca empatia con los huesped. No contestan saludos, el desayuno solo dan huevo resuelto y un pan.

2026-05-20 via Nuitee
K
Katherine solo_traveller co
5
Bien
Pros:

El desayuno estuvo óptimo.

Cons:

La habitación me pareció muy sencilla y pequeña. El baño incómodo.

2026-05-16 via Nuitee
D
daniel solo_traveller co
10
Pros:

Se puede llegar antes y gustan el equipaje, está muy bien ubicado por lo que puedes ir a muchos lugares cerca caminando. Por el precio está bien.

Cons:

.

2026-05-16 via Nuitee
T
torrez solo_traveller co
10
Pros:

Super tranquilo y muy comodo

2026-05-16 via Nuitee
S
Salguera couple pa
9
Agradable
Pros:

Primeramente la ubicación, accesible a todo lo que teníamos pensado conocer, las habitaciones cómodas, el personal atento, y el desayuno delicioso

Cons:

Quizás equipar un poco más las habitaciones (secador, plancha)

2026-05-11 via Nuitee
C
Celso solo_traveller br
7
Pros:

O quarto é confortável. A cidade é muito quente e o ar condicionado funciona bem.

Cons:

A água do chuveiro não aquece e por isso, tivemos que tomar banhos frios. A Internet não funcionou. Ficamos sem TV todos os dias da estadia. As toalhas de banho encardidas e manchadas. Funcionários indiferentes com os hóspedes.

2026-05-04 via Nuitee
D
Daniel couple br
8
Pros:

Excelente localização.

Cons:

Preço acima do que esperava.

2026-05-03 via Nuitee
E
eduardo lopez de sosoaga couple es
9
2026-05-02 via Nuitee
A
Alexander solo_traveller co
8
Pros:

Atención del persona

Cons:

Un poco de ruido

2026-04-24 via Nuitee
J
Juan Carlos solo_traveller ec
9
Pros:

Ubicación

Cons:

Nada

2026-04-21 via Nuitee
M
Michael solo_traveller us
10
Highly recommend!
Pros:

Staff was so nice and accommodating! The location was right in the middle of everything. The complimentary breakfast was good!

2026-04-21 via Nuitee
I
Ines couple es
9
2026-04-20 via Nuitee
G
GARZON LOZANO solo_traveller co
10
Justo lo necesario
Pros:

Las instalaciones bien organizadas, la ubicación excelente

2026-04-20 via Nuitee
J
Jessica couple br
10
2026-04-19 via Nuitee