Best Western Vista Inn at the Airport

Hotels
•
Best Western
7.8 (493 reviews)
2645 Airport Way , Boise , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Clean rooms (many mentions)
Comfortable beds
Excellent/above-average breakfast
Convenient location near airport
Easy on/off highway
Good value for some guests
Inviting hotel layout
Pool and hot tub available
Quiet interior rooms reported by some
Cons:
Room quality inconsistent (small rooms, stains, smoke smell)
AC problems / some rooms lacking A/C
Noise from airport or other guests at night
Pool/hot tub cleanliness concerns
Billing issues (double payment reported)
Accessibility issues (no elevator, 2nd floor with cane)
Occasional rude front desk interaction
Bathroom or outlet malfunctions
Crowded breakfast at times
Keys/access problems for conference/pool area

Categories

Cleanliness
7.2
Many guests praised clean rooms and public areas (several notes: "rooms were clean", "so clean and comfortable", "fresh and clean facilities"), but there are repeated complaints about stains, smells, dirty coffee machine, bathroom needing extra wipe-down and pool/hot tub needing deep cleaning.
Service
8.9
Staff are frequently described as friendly and helpful or exceptional (multiple mentions of courteous/night staff/night arrival being welcomed and helpful front desk). There are a few isolated negative interactions (rude front desk lady, issues with billing/shuttle reluctance) but overall service sentiment is strongly positive.
Location
9.2
Location is a consistent strength: close to the airport, easy on/off the highway, convenient for layovers and travel; multiple reviewers explicitly call location 'great' or ideal for airport access.
Room Quality
6.6
Mixed room quality: comfortable beds noted often, but several specific negatives (too-soft mattress, very small rooms, poor quality room, AC problems including no A/C or rooms being too cold, window to lobby, cracked sink/stained tub) reduce the score.
Amenities
7.6
Amenities are mixed: breakfast is repeatedly praised and there is a pool/hot tub, but problems reported include pool/hot tub cleanliness, inoperative/outlet issues, no elevator (accessibility concern) and unreliable shuttle service.
Value for Money
7.4
Value perceptions vary: some call it 'Excellent Value' and note comfortable, clean rooms for the price, while others report serious billing issues (double payment) or feel room quality did not match expectations.
Food and Beverage
8.6
Food and beverage is a highlight for many guests: breakfast described as 'best', 'impressive selection', 'above average' with real eggs and good buffet offerings; minor notes about restaurants being farther away.
Overall Experience
6.9
Overall experience is mixed: numerous positive stay reports (would stay again, inviting layout, convenient for travel), but notable negative incidents (no A/C, double billing dispute, accessibility/shuttle failure, noise issues and cleanliness problems) lower the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Convenient Location
Nestled next to Boise Airport, Best Western Vista Inn at the Airport offers easy access for travelers with complimentary airport shuttles, ensuring a stress-free arrival and departure.

Relaxation and Comfort
Indulge in relaxation with a heated indoor pool and hot tub, perfect for unwinding after a long day of travel. The well-appointed guest rooms with free Wi-Fi, flat-screen TVs, and convenient amenities like refrigerators and coffee makers ensure a comfortable stay.

Business and Events
For business travelers, take advantage of the on-site business center and meeting facilities, making it convenient to stay productive while on the go.

Book your stay now at Best Western Vista Inn at the Airport for a seamless blend of convenience, comfort, and productivity during your visit to Boise.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOI

Location

Guest Reviews

7.8
Based on 493 reviews
Cleanliness: 7.2
Service: 8.9
Location: 9.2
Room Quality: 6.6
Amenities: 7.6
Value for Money: 7.4
Food and Beverage: 8.6
Overall Experience: 6.9
C
Christina • couple • us
10
Must stay if you need access to airport
Pros:

This has got to be the Best Western that we've ever stayed in m The staff were all very friendly m The design of the hotel made it super easy to navigate. Rooms were clean, beds comfy.

Cons:

None

2026-10-28 • via Nuitee
S
Sharon • solo_traveller • us
10
I’d stay here again!!!
Pros:

The comfort of the bed was awesome! The layout of the hotel is inviting!

Cons:

Everything was great!

2026-10-23 • via Nuitee
J
John • solo_traveller • us
10
Was all and all very good
Pros:

Easy on and off highway

Cons:

Was a bit loud from airport on our side of building

2026-10-23 • via Nuitee
B
BENOIT • solo_traveller • fr
10
2026-10-22 • via Nuitee
J
Jack • couple • us
9
2026-10-20 • via Nuitee
A
Allen • solo_traveller • us
9
Awesome thank you
Pros:

It looks new and fresh around there. Nice

Cons:

The bed mattress was to soft.

2026-10-14 • via Nuitee
S
Shelby • couple • us
9
2026-10-11 • via Nuitee
S
Stephen • solo_traveller • au
4
Pros:

Great location

Cons:

Poor quality room

2026-09-19 • via Nuitee
R
Robert • couple • us
6
Pros:

Room, breakfast and bed

Cons:

trash just off the sidewalk, near parked cars

2026-09-17 • via Nuitee
L
Lori • couple • us
10
Excellent Value
Pros:

It was so clean and comfortable.

2026-09-16 • via Nuitee
A
Amanda • couple • au
9
2026-09-14 • via Nuitee
R
Rende • couple • us
10
Clean, comfortable and close to airport
Pros:

Clean, comfortable and close to airport. Staff without exception were courteous and helpful

2026-09-13 • via Nuitee
T
Timothy • solo_traveller • us
10
2026-09-09 • via Nuitee
D
Deanna • solo_traveller • us
6
Fine, not great
Pros:

Front desk check in. James was very good.

Cons:

Room was hot. Other guests were talking loudly in the hallways after 1am. Pillows were bizarrely small. Breakfast was very crowded, husband was unable to just get coffee. Bathroom needed a good wiped down of door and walls.

2026-09-08 • via Nuitee
G
Gary • solo_traveller • us
9
Pros:

Convenience

Cons:

Bathroom outlet did not work

2026-09-07 • via Nuitee
K
Kathe • solo_traveller • au
9
Pros:

Exceptional staff , we had a late arrival after a 14 hour flight and the night staff made it a welcoming check in process
Breakfast was a nice way to start our stay in Boise , fresh and clean facilities . Very accessible location and comfortable rooms.

2026-09-07 • via Nuitee
A
Amanda • couple • au
7
2026-09-07 • via Nuitee
J
Jerilyn • family_with_children • us
8
2026-09-03 • via Nuitee
L
Lorraine • couple • us
10
Pros:

Quiet, inside room

2026-09-01 • via Nuitee
A
Adams • extended_group • us
8
All good
2026-08-30 • via Nuitee