Best Western on the Beach

Hotels
•
Best Western
8.1 (1142 reviews)
337 East Beach Boulevard , Gulf Shores , US
+1 251-948-2711

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent beachfront location and ocean views
Comfortable beds and generally clean, quiet rooms
Friendly/quick staff in multiple instances
On-site restaurant praised by guests
Easy parking and beach access
Cons:
Amenity failures: pool closed, no freezer, limited housekeeping, no free breakfast
Elevator problems, broken luggage carts and accessibility issues
Some rooms had odors, dust, obstructed views, or privacy/noise issues
Perceived poor value/price for condition by some guests

Categories

Cleanliness
8
Generally reported as clean and quiet in multiple reviews, though a few guests noted dust, an old musky smell and a dusty room/table in one suite.
Service
8
Staff described as friendly and quick in several reviews, but some guests reported unwelcoming reception, sketchy management, elevator handling and inconsistent housekeeping.
Location
9.6
Repeatedly praised for being right on the beach with excellent views and easy beach access; this is the strongest positive theme across reviews.
Room Quality
7.6
Rooms often comfortable with good beds and quiet, but some rooms had small bathrooms, obstructed views, privacy issues, dust and cluttered layouts in upgraded suites.
Amenities
6.8
Several amenity issues noted: pool closed for maintenance, no freezer in fridge, no free breakfast, limited/no housekeeping, broken/missing carts, elevator failures and weak outdoor shower pressure.
Value for Money
7.4
Mixed sentiments on value: some guests felt it was worth the beach location, while others said the price did not match condition and services (complaints about cost vs. quality).
Food and Beverage
8.7
Food received positive mention (hotel restaurant described as awesome); however, lack of complimentary breakfast and limited lobby coffee reduced the score slightly.
Overall Experience
8.7
Overall stays were positive—many guests enjoyed the beach access, views and comfortable rooms—tempered by service/amenity inconsistencies and occasional room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Beachfront Hotel in Gulf Shores, Alabama

Indoor and Outdoor Pools: Enjoy a relaxing stay with access to an indoor heated pool and two hot tubs, as well as a beach-side outdoor pool.

Convenient Amenities: Each room is equipped with a microwave, refrigerator, and coffee-making facilities. Free WiFi, parking, and a business centre are available for all guests.

Dining and Attractions: Indulge in beachfront dining at the Island Pancake House. Explore nearby attractions like the Alabama Gulf Coast Zoo and Waterville amusement park just minutes away.

Book your stay at Gulf Shores Best Western for a perfect beach getaway!

Important information:

Guests must be 21 or older to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.1
Based on 1142 reviews
Cleanliness: 8
Service: 8
Location: 9.6
Room Quality: 7.6
Amenities: 6.8
Value for Money: 7.4
Food and Beverage: 8.7
Overall Experience: 8.7
C
christopher • couple • us
10
2026-10-31 • via Nuitee
K
Kim • couple • us
10
Totally enjoyed it. Will definitely be back
Pros:

The convenience to the beach. The view from the room. The bed was very comfortable.

Cons:

The pool was closed due to maintenance. No freezer in the refrigerator.

2026-10-30 • via Nuitee
D
Danny • couple • us
8
Very good place to stay on the beach.
Pros:

Location was great. Great view of the beach. Parking was acceptable.

Cons:

Nothing, overall it was a very nice experience

2026-10-29 • via Nuitee
J
James • solo_traveller • us
10
2026-10-29 • via Nuitee
R
Randal • family_with_children • us
9
Pros:

The room was very nice and clean.

Cons:

The bathroom was a little small.

2026-10-28 • via Nuitee
E
escamilla • family_with_children • us
3
Elevator problem
Pros:

Location

Cons:

Elevator didn't work.. had to walk up and down to 5th floor with all luggage...hurt my back...got moved to other room in 2nd floor..not pleasant stayed

2026-10-28 • via Nuitee
R
Robert • couple • us
9
2026-10-27 • via Nuitee
K
Kasondra • family_with_children • us
9
2026-10-26 • via Nuitee
C
Charles • solo_traveller • us
7
Great location. Sketchy management.
Pros:

Wonderful, perfect location right on the beach!

Cons:

No free breakfast. No housekeeping.

2026-10-26 • via Nuitee
K
Karen • family_with_children • us
10
We will see you next year!
Pros:

My room was great. Very relaxing and quiet.

Cons:

I noticed another hotel had a long runner over the sand that aided in getting carts and beach accessories, as well as elderly guests to the beach. I think that would be a great asset to your facility.

2026-10-24 • via Nuitee
K
Kathy • couple • us
8
We enjoyed our stay.
Pros:

Access to beach. The view.

2026-10-24 • via Nuitee
N
Nathan • family_with_children • us
5
Was expecting so much more with the upgrade suite
Pros:

It was on the beach

Cons:

The room was on the east end which must have been there longer than west end because we stayed there October 2025 and it was clean paid for room with a view we could see the gulf but it was partially obstructed by a roof and the pool was right under our room so when we wanted to sit on the balcony we had no privacy the refrigerator was hid under the cabinet with the TV so we liked to never found it it froze all our drinks anyway didn't have much room I'm assuming because the room was handicapped which I didn't request and the bathroom was huge making rest of the room very crowded it was also joined to another room and the people next door was loud even shaking the door handle I was worried but at least we had a deadbolt the room was dusty the table that came with the suite I paid extra for was crowded by microwave and coffee maker

2026-10-22 • via Nuitee
O
Orso • family_with_children • us
10
2026-10-20 • via Nuitee
C
Cole • family_with_children • us
10
Pros:

Everything

Cons:

Nothing

2026-10-19 • via Nuitee
C
Cydney • family_with_children • us
10
Pros:

Loved that it was right on the beach! Staff was very friendly and quick. Room was quiet, clean and comfortable.

2026-10-18 • via Nuitee
W
Walter • family_with_children • us
8
2026-10-13 • via Nuitee
G
Greg • couple • us
8
Great location and easy access to the beach
Pros:

Location

Cons:

Price of the room

2026-10-10 • via Nuitee
L
Layell • solo_traveller • us
10
Pros:

Beautiful view from oceanfront.. quiet and safe place. Restaurant in the hotel had awesome food.

Cons:

Nothing

2026-10-08 • via Nuitee
K
kenski • solo_traveller • us
10
2026-10-08 • via Nuitee
Z
Zeth • couple • us
10
2026-10-08 • via Nuitee