Best Western on the Beach

Hotels
•
Best Western
8.1 (1242 reviews)
337 East Beach Boulevard , Gulf Shores , us
+12519482711

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great beach location
Helpful staff
Comfortable beds
Cons:
Limited amenities
Rude service
Maintenance issues

Categories

Cleanliness
7.99
Several reviews mentioned cleanliness positively, but some guests experienced issues with old smells and room maintenance.
Service
8.96
Mixed sentiments, with some complaints about rude staff, yet overall service was satisfactory.
Location
9.5
Location received high praise for being close to the beach and convenient to attractions.
Room Quality
7.95
Rooms were described as comfortable and nicely decorated, but some noted the need for updates.
Amenities
6.98
There were issues with pools being closed and not having certain amenities available, leading to disappointment.
Value for Money
7.44
Concerns regarding the high price given the experience and amenities provided.
Food and Beverage
7.49
Limited breakfast options and a lack of food service at other times led to mixed feelings.
Overall Experience
8.46
Overall experience was good with enjoyment of the location and comfort, but marred by service and amenities issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:10

Property Description

Beachfront Hotel in Gulf Shores, Alabama

Indoor and Outdoor Pools: Enjoy a relaxing stay with access to an indoor heated pool and two hot tubs, as well as a beach-side outdoor pool.

Convenient Amenities: Each room is equipped with a microwave, refrigerator, and coffee-making facilities. Free WiFi, parking, and a business centre are available for all guests.

Dining and Attractions: Indulge in beachfront dining at the Island Pancake House. Explore nearby attractions like the Alabama Gulf Coast Zoo and Waterville amusement park just minutes away.

Book your stay at Gulf Shores Best Western for a perfect beach getaway!

Important information:

Guests must be 21 or older to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.1
Based on 1242 reviews
Cleanliness: 7.99
Service: 8.96
Location: 9.5
Room Quality: 7.95
Amenities: 6.98
Value for Money: 7.44
Food and Beverage: 7.49
Overall Experience: 8.46
D
Daniel • family_with_children • us
10
2026-07-04 • via Nuitee
J
Joshua • couple • us
10
Literally the best 1 night stay
Pros:

Very clean and the mattress was amazing

Cons:

It was right on the beach and the shopping places was walking distance so we didn’t have to drive but we did anyway

2026-07-03 • via Nuitee
M
Mary • family_with_children • us
10
Pros:

Extremely friendly staff!

2026-07-01 • via Nuitee
J
Jule • family_with_children • us
10
Beautiful location with clean, comfortable rooms.
Pros:

On beach and clean!

Cons:

No free breakfast but we did have a kitchenette and free coffee.

2026-07-01 • via Nuitee
L
Lasonya • solo_traveller • us
10
Pros:

Love everything ❤️

Cons:

Everything was perfect

2026-07-01 • via Nuitee
L
Lori • family_with_children • us
7
Pros:

Over looking the ocean!!

2026-06-30 • via Nuitee
H
Hannah • couple • us
10
Very pleased with everything
Pros:

Everything was clean I really liked the full kitchen liked being on the beach n just walk to it

Cons:

There wasn’t anything we didn’t like

2026-06-29 • via Nuitee
B
Beaty • solo_traveller • us
5
Decent but not great.
Pros:

The bed was nice. It was clean and even smelled clean.

Cons:

There was only one elevator for the building and it was slow. We stayed on the 3rd floor and used the stairs most of the time. The 3rd floor stairwell door slammed so hard. I'm glad that I was on the other end of the building or I would have taken it off of the hinges.

The luggage carts are left out by the cars. People just push them against people's vehicles. Some of the parking spots are just not manageable for a truck. It would be nice if they assigned parking spots. I would pay extra to not be forced into impossible parking spots.

2026-06-29 • via Nuitee
A
Ashley • family_with_children • us
4
Will not stay here again, overpriced, run down, rude staff.
Pros:

The people who served breakfast at the restaurant were probably overworked. They didn't give refills or check in on our table OR bring us a check. We finally got up to get our own to go boxes to pack our food and I had to go to the front for the ticket because we waited forever. I wouldn't recommend this restaurant to anyone I like

Cons:

The lady named Candy at the front desk at check in was unfriendly and unaccommodating. I also called in the evening to request a late check out 3 days later and was told to call in the morning. I called in the morning and they declined my request anyway.

2026-06-29 • via Nuitee
L
Lonnie • family_with_children • us
7
It was not worth the money
Pros:

The staff was real nice.

Cons:

The tub kept getting backed up and there is no freezer part of the mini fridge so I couldn't keep my ice pack cold for my insulin.

2026-06-29 • via Nuitee
T
Tamra • family_with_children • us
4
2026-06-28 • via Nuitee
D
Dwayne • family_with_children • us
7
Good and convenient on short notice
Pros:

Convenient and close to beach

Cons:

Didn’t receive ocean facing room

2026-06-27 • via Nuitee
M
Megan • family_with_children • us
8
2026-06-27 • via Nuitee
B
Brad • family_with_children • us
1
Pros:

No breakfast and the price,,, well I feel like I got ripped off big time! I paid for a condo and got put in a 3 story shack! I have stayed in better Motel 6s than this place. ripoff!! Definitely won’t be back!!!

Cons:

I was shown a nice building and got put in a shack! And the price was stupid high priced! 3700.00 for a week! WTH!!!

2026-06-26 • via Nuitee
S
Spencer • couple • us
10
Awesome
Pros:

Great location staff was kind and accommodating, access to the beach, and the pancake house has great food. Within walking distance of plenty of restaurants and bars

Cons:

Chair rentals for the beach

2026-06-25 • via Nuitee
J
Jeff • couple • us
8
Pros:

Location, beachfront

Cons:

Bed was too soft and I have a bad back.

2026-06-24 • via Nuitee
L
Leal • couple • us
10
Excellent
Pros:

We got up grade to ocean view

Cons:

No free breakfast

2026-06-23 • via Nuitee
H
Harrison • family_with_children • us
10
2026-06-22 • via Nuitee
R
Ronde • couple • us
7
2026-06-22 • via Nuitee
A
Austin • family_with_children • us
8
2026-06-20 • via Nuitee