Best Western Plus Arroyo Roble Hotel & Creekside Villas

Hotels
•
Best Western Plus
9 (608 reviews)
400 North State Route 89A , Sedona , us
+1 928-282-4001

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good amenities
Cons:
Food quality can be inconsistent
Minor cleanliness issues

Categories

Cleanliness
8.25
Generally clean rooms, but some minor issues noted.
Service
9.75
Staff were incredibly friendly and accommodating.
Location
9.75
Amazing location in uptown with incredible views and close to shops.
Room Quality
8.75
Comfortable and clean rooms with stunning views.
Amenities
9.25
Great amenities including pool facilities and clubhouse.
Value for Money
8.25
Good value, but some indicated an issue with food quality.
Food and Beverage
8.75
Breakfast was generally good, but some unsatisfactory points noted.
Overall Experience
9.25
A very enjoyable stay with a perfect balance of comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:36

Property Description

Indulge in Luxury Amenities

Experience the ultimate relaxation at Best Western Plus Sedona with indoor and outdoor pools, hot tubs, steam room, and sauna.

Entertainment Galore

Enjoy a well-equipped game room with billiards, table tennis, and table football. Lighted tennis and racquetball courts, BBQ facilities, and a children’s playground provide fun for all ages.

Spectacular Views and Comfort

Unwind in rooms featuring balconies/patios with stunning views of Oak Creek and Red Rock Country. Modern amenities like free WiFi, flat-screen TV, and refrigerator ensure a comfortable stay.

Book now for a memorable Sedona getaway at Best Western Plus Sedona!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDX

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 608 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.75
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 9.25
O
Olena • couple • us
8
2026-07-25 • via Nuitee
W
Williams • solo_traveller • us
10
2026-07-21 • via Nuitee
R
rhonda • family_with_children • us
10
2026-07-21 • via Nuitee
J
Joel • extended_group • us
6
Pros:

Good

Cons:

Don't hide extra charges.

2026-07-20 • via Nuitee
M
manuel • family_with_children • us
9
2026-07-19 • via Nuitee
L
Lidia • family_with_children • us
4
Great views, but not worth the extra fees or poor service.
Pros:

The view only

Cons:

We were very disappointed with our experience at this hotel. The front desk receptionist was not welcoming and came across as rude, which made us feel uncomfortable from the moment we arrived.

On a positive note, the room has an absolutely beautiful view, and we would like to recognize a gentleman on the hotel staff who was extremely kind. Our room key didn’t work when we first tried to enter the room, and before we even had to ask for help, he noticed the problem, came over, and quickly helped us resolve it. His professionalism and kindness were greatly appreciated.

Unfortunately, the room has a very strong smell of old, dirty carpet, which made it feel less clean and affected our comfort.

We have stayed at four different hotels in Sedona, and this was the only one that charged for parking and the only one that charged us for early check-in, even though the hotel did not appear to be busy. More importantly, it was the only hotel where we had such a disappointing overall experience.

My husband and I absolutely love visiting Sedona and make it a point to come here whenever we can. Sadly, because of this experience, we will not stay at this hotel again, nor will we recommend it to our friends and family.

We truly hope the hotel improves its customer service at the front desk and addresses the condition of the carpets, because the property itself has an amazing location and breathtaking views. Unfortunately, those positives were overshadowed by the overall experience.

2026-07-19 • via Nuitee
K
Katerin A • couple • us
10
2026-07-18 • via Nuitee
T
tinapZ52XE • Family
8
What a gem!
Pros:

First of all, you can’t beat the location! Within walking distance to all the shops and restaurants in Sedona.
The amenities are super!
2 outdoor pools, 1 indoors.
2 hot tubs, one outdoors and one indoors and they were hot!
2 sauna.
A large gym, racketball and tennis areas. There was a game room with shuffle board and old school Packman video game all free of cost. We especially likes playing pool at one of two billiards tables.
The best surprise was a large creek behind the property that butts up against a national forest. Take the time to sit and relax. The rapid water hitting the rocks was so relaxing.
Breakfast offered a big selection and something for everyone.

The grounds and building itself needed a little attention. The employees working seemed a little tired and very low energy but overall, a nice two day getaway.

2026-07-16 • via Tripadvisor
M
Margaret • couple • us
8
Cons:

Wish there was an onsite restaurant and bar. We also experienced an air conditioning failure. It did get fixed but my initial phone call I was told to switch rooms or call best Western directly because I was in one of the timeshare locations. I got a call the next day by somebody at the front desk who addressed it immediately.

2026-07-15 • via Nuitee
G
gia • extended_group • us
10
We absolutely loved our stay here in Sedona and would do it again at this property in the future!
Pros:

Staff (Mark) did an exceptional job at making sure our stay was comfortable. He provided us with exceptional customer service! The property itself was beautiful and well maintained. The location was perfect in accessibility to restaurants and shops.

Cons:

N/A

2026-07-15 • via Nuitee
T
TOSHIO • solo_traveller • jp
8
Cons:

朝食に野菜が無い

2026-06-30 • via Nuitee
E
Escape216048 • Family
6
Sedona, Arizona overrated motel
Pros:

Well, overpriced for what you get stated a BW across town the night before to me. It was just a nice and clean for a whole lot less money.

2026-06-27 • via Tripadvisor
J
JudsonFamily • Couples • Bayfield, Wisconsin
8
4th visit - Great Pools and Views
Pros:

This is our 4th stay at Arroyo Roble. We loved coming here when our kids were small because of the pools. Now, we like the views and the memories and the access to Oak Creek at the bottom of the hill. Honestly, we were irritated by the $25 early check in at 1pm and $25 parking fee, but the fees were not hidden. It is a solid, but aging property.

2026-06-22 • via Tripadvisor
L
Lydia • couple • us
10
2026-06-22 • via Nuitee
M
Misako • couple • us
6
感動できる部屋
Pros:

景色が最高

Cons:

設備が古かった。タオルの汚れが落ちていない物があった

2026-06-22 • via Nuitee
L
Lydia • couple • us
10
2026-06-22 • via Nuitee
L
Lisa • solo_traveller • us
10
Will return!!
Pros:

The property was gorgeous and so conveniently located in Uptown Sedona. It is unique because the hotel shares the facility with the resort next door, so we had access to their indoor outdoor pool, hot tubs, and game rooms (billiards, ping pong, air hockey, football). It is walking distance to shops, Gelato, ice cream Pizza/pasta restaurants, Mexican restaurants, the trolley and other tours. Would recommend!!!

Cons:

It seemed to be a place frequented mostly by adults, so well behaved children are welcome.

2026-06-16 • via Nuitee
N
Nathan • family_with_children • us
10
Pros:

Location was excellent. The clubhouse was amazing.

2026-06-15 • via Nuitee
J
Jessica • family_with_children • us
10
This is our second summer booking here and it’s always such a perfect weekend getaway. Will be returning next summer!
Pros:

The views and the free breakfast!

2026-06-09 • via Nuitee
B
Bridget • couple • us
8
Pros:

The views were amazing and the amenities were excellent (pool, steam room, sauna, hot tub). Also the daily breakfast was very good.

Cons:

There were maintenance issues that were noticeable (broken fountain that was a main view from the hotel, missing cushions on patio loungers).
The mattress in room 408 was TERRIBLE and needs to be replaced.

2026-06-06 • via Nuitee