Best Western Plus Arroyo Roble Hotel & Creekside Villas

Hotels
Best Western Plus
9 (627 reviews)
400 North State Route 89A , Sedona , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good amenities
Cons:
Food quality can be inconsistent
Minor cleanliness issues

Categories

Cleanliness
8.25
Generally clean rooms, but some minor issues noted.
Service
9.75
Staff were incredibly friendly and accommodating.
Location
9.75
Amazing location in uptown with incredible views and close to shops.
Room Quality
8.75
Comfortable and clean rooms with stunning views.
Amenities
9.25
Great amenities including pool facilities and clubhouse.
Value for Money
8.25
Good value, but some indicated an issue with food quality.
Food and Beverage
8.75
Breakfast was generally good, but some unsatisfactory points noted.
Overall Experience
9.25
A very enjoyable stay with a perfect balance of comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:36

Property Description

Indulge in Luxury Amenities

Experience the ultimate relaxation at Best Western Plus Sedona with indoor and outdoor pools, hot tubs, steam room, and sauna.

Entertainment Galore

Enjoy a well-equipped game room with billiards, table tennis, and table football. Lighted tennis and racquetball courts, BBQ facilities, and a children’s playground provide fun for all ages.

Spectacular Views and Comfort

Unwind in rooms featuring balconies/patios with stunning views of Oak Creek and Red Rock Country. Modern amenities like free WiFi, flat-screen TV, and refrigerator ensure a comfortable stay.

Book now for a memorable Sedona getaway at Best Western Plus Sedona!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Oct 31, 2026 until Sun, Feb 28, 2027
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDX

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 627 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.75
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 9.25
J
joannea949 Family
10
Stunning
Pros:

Excellent hotel with stunning views. Excellent location. Very good breakfast, waffle making machine was a big hot with my kids. Rooms very clean. Pool are was perfect and clean. Cant wait to go back.

2026-08-29 via Tripadvisor
A
Andrea extended_group us
10
2026-08-16 via Nuitee
J
Joanne extended_group gb
10
2026-08-16 via Nuitee
F
Frédéric solo_traveller fr
7
2026-08-13 via Nuitee
F
Frédéric family_with_children fr
9
Bon hôtel dans uptown Sedona, piscine et équipements top
Pros:

Hôtel propre et bien placé dans Sedona Uptown. La piscine et la poolhouse sont très bien.

Cons:

Lits trop mous, le petit déjeuner peu varié.

2026-08-13 via Nuitee
R
Roberto family_with_children us
10
Reccomenddd
Pros:

The view and is very quiet, you don’t need to drive to go places. The Soap they use is high quality shampoo handwash hand soap really nice quality

Cons:

They didn’t specify how to get to the Oak Creek. I dont know if its accessible from the hotel

2026-08-03 via Nuitee
4
433nickw Family California
10
Breath Taking Location with Extraordinary Staff
Pros:

They say location is everything I hospitality, while this is true and this property couldn't be in a better place I feel that the people who work for the hotel make just as much an impact. From Mark at the front desk to the friendly housekeepers and maintenence staff everyone in this hotel exceeds expectations. They were all so kind and excited to assist us and help us make the most of our stay. So come for the beautiful views, immaculate rooms, and perfect location in uptown, but stay for the extraordinary individuals that truly care about you and welcome you in as if it was there own home. Can't wait to come back!

2026-07-28 via Tripadvisor
O
Olena couple us
8
2026-07-25 via Nuitee
W
Williams solo_traveller us
10
2026-07-21 via Nuitee
R
rhonda family_with_children us
10
2026-07-21 via Nuitee
J
Joel extended_group us
6
Pros:

Good

Cons:

Don't hide extra charges.

2026-07-20 via Nuitee
L
Lidia family_with_children us
4
Great views, but not worth the extra fees or poor service.
Pros:

The view only

Cons:

We were very disappointed with our experience at this hotel. The front desk receptionist was not welcoming and came across as rude, which made us feel uncomfortable from the moment we arrived.

On a positive note, the room has an absolutely beautiful view, and we would like to recognize a gentleman on the hotel staff who was extremely kind. Our room key didn’t work when we first tried to enter the room, and before we even had to ask for help, he noticed the problem, came over, and quickly helped us resolve it. His professionalism and kindness were greatly appreciated.

Unfortunately, the room has a very strong smell of old, dirty carpet, which made it feel less clean and affected our comfort.

We have stayed at four different hotels in Sedona, and this was the only one that charged for parking and the only one that charged us for early check-in, even though the hotel did not appear to be busy. More importantly, it was the only hotel where we had such a disappointing overall experience.

My husband and I absolutely love visiting Sedona and make it a point to come here whenever we can. Sadly, because of this experience, we will not stay at this hotel again, nor will we recommend it to our friends and family.

We truly hope the hotel improves its customer service at the front desk and addresses the condition of the carpets, because the property itself has an amazing location and breathtaking views. Unfortunately, those positives were overshadowed by the overall experience.

2026-07-19 via Nuitee
M
manuel family_with_children us
9
2026-07-19 via Nuitee
K
Katerin A couple us
10
2026-07-18 via Nuitee
T
tinapZ52XE Family
8
What a gem!
Pros:

First of all, you can’t beat the location! Within walking distance to all the shops and restaurants in Sedona.
The amenities are super!
2 outdoor pools, 1 indoors.
2 hot tubs, one outdoors and one indoors and they were hot!
2 sauna.
A large gym, racketball and tennis areas. There was a game room with shuffle board and old school Packman video game all free of cost. We especially likes playing pool at one of two billiards tables.
The best surprise was a large creek behind the property that butts up against a national forest. Take the time to sit and relax. The rapid water hitting the rocks was so relaxing.
Breakfast offered a big selection and something for everyone.

The grounds and building itself needed a little attention. The employees working seemed a little tired and very low energy but overall, a nice two day getaway.

2026-07-16 via Tripadvisor
M
Margaret couple us
8
Cons:

Wish there was an onsite restaurant and bar. We also experienced an air conditioning failure. It did get fixed but my initial phone call I was told to switch rooms or call best Western directly because I was in one of the timeshare locations. I got a call the next day by somebody at the front desk who addressed it immediately.

2026-07-15 via Nuitee
G
gia extended_group us
10
We absolutely loved our stay here in Sedona and would do it again at this property in the future!
Pros:

Staff (Mark) did an exceptional job at making sure our stay was comfortable. He provided us with exceptional customer service! The property itself was beautiful and well maintained. The location was perfect in accessibility to restaurants and shops.

Cons:

N/A

2026-07-15 via Nuitee
T
TOSHIO solo_traveller jp
8
Cons:

朝食に野菜が無い

2026-06-30 via Nuitee
E
Escape216048 Family
6
Sedona, Arizona overrated motel
Pros:

Well, overpriced for what you get stated a BW across town the night before to me. It was just a nice and clean for a whole lot less money.

2026-06-27 via Tripadvisor
J
JudsonFamily Couples Bayfield, Wisconsin
8
4th visit - Great Pools and Views
Pros:

This is our 4th stay at Arroyo Roble. We loved coming here when our kids were small because of the pools. Now, we like the views and the memories and the access to Oak Creek at the bottom of the hill. Honestly, we were irritated by the $25 early check in at 1pm and $25 parking fee, but the fees were not hidden. It is a solid, but aging property.

2026-06-22 via Tripadvisor