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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Hammam
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Concierge service
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Wheelchair accessible
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Kid meals
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Heated pool
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Indoor pool
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Toilet with grab rails
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Lower bathroom sink
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Plunge pool
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Pet bowls
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Pet basket
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Breakfast takeaway containers
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Key card access
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Bike tours
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Mobile app for room service
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Live music/performance
Review Highlights
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Property Description
Luxurious Amenities
The Best Western Plus Crystal, Hotel, Bar & Spa boasts a swimming pool, sauna, hammam, and a rooftop cocktail bar, offering guests the ultimate relaxation experience.
Convenient Location
Situated in central Nancy, a short stroll from iconic landmarks such as Nancy Cathedral, Place Stanislas, and the Opéra National de Lorraine, guests can easily immerse themselves in the city's rich culture and history.
Comfort and Convenience
With air-conditioned rooms featuring modern amenities like free WiFi, satellite TV, and private bathrooms, along with services such as a business center and dry cleaning, guests are ensured a comfortable and hassle-free stay.
Ready to experience luxury and convenience in the heart of Nancy? Book your stay at the Best Western Plus Crystal, Hotel, Bar & Spa now!
Children under 16 years of age are not allowed to use the sauna or the hammam.
Children under 12 years of age can use the pool, sauna, or hammam only from 10:00 to noon on Monday and from 08:00 to 09:30 on Tuesday to Sunday.
The spa is a place of rest and relaxation. Parents must discipline their children to respect the tranquillity of the place, under pain of exclusion.
Use of the spa is limited to 50 minutes per person per night, by reservation only for your time slot at Le Spa du Crystal via our e-Concierge App.
The spa is not very busy on weekdays; therefore, please note that for ecological and economical reasons, the sauna and hammam are only available from 16:00 to 20:00 from Monday to Thursday and from 16:00 to 22:00 on Friday. The schedule will be normal on weekends, public holidays, or school holidays.
Due to an increasing number of fraud or fraud attempts, please note that the full payment of your stay will be due at the time of check in as follows: the rate of the room multiplied by the number of nights plus the city tax.
Please note that guests are required to provide a credit card for a pre-authorisation or a cash deposit of a minimum of EUR 50 per person per night as a guarantee.
Please note that guests must sign the property T&C, privacy policy and internal rules at check-in. We cannot grant access to the room unless those documents are signed. These documents can be provided by the hotel before reservation upon request.
Please note that the hotel doesn’t have private parking. Guests can park on nearby streets free of charge from Monday to Saturday, 18:00 to 10:00. They can also park in the public parking lot Joffre Saint-Thiébaut, located 300 meters from the hotel. If you validate your parking ticket at the Front Desk before exiting with your car, you’ll get a 10% discount.
Please note that the hotel provides free bike storage, as it is forbidden to bring your bike into your room.
The bar is open on Mondays from 18:00 to 22:00, from Tuesday to Wednesday from 18:00 to 00:00, and from Thursday to Saturday from 17:00 to 01:00. Please note that the bar is closed on Sunday. Schedule subject to change at any time.
Use of the pool, sauna, and hammam is limited to 50 minutes per person per night when booking the Deluxe King Room with Sofa Bed or the Standard Double Room - Small Room.
Access to the pool, sauna, and hammam is by reservation only and is subject to availability when booking the Deluxe King Room with Sofa Bed or the Standard Double Room - Small Room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
L’hôtel est extrêmement agréable, avec une décoration soignée et une ambiance chic.
La chambre était très confortable. Bien que petit, le SPA est très sympa.
L'emplacement est parfait pour profiter du centre-ville à pied.
Son emplacement et son confort
Absence de parking
Preis/Leistung
Lage an der Hauptstrasse - laut in der Nacht bei offenem Fenster!
Heerlijke bedden, goed ontbijt
Tout
Locatie
Kamer wat krapjes
La position de l'hôtel au centre ville. La proximité des transports en commun.
La porte de la douche fonctionnait mal
Sehr freundliches und nettes Personal !! Rooftop Bar wunderbar ! Zimmer sehr sauber !! An sehr guter Lage.
Drei Parkhäuser in der nähe...5min zu Fuss.
Frühstücks Buffet ist durchschnitt ! Das fix fertig Rührei ein "no go"...für uns nicht geniessbar.
Keine Hotelvorfahrt !!
The breakfast was excellent
The key that they give me i couldn't go to the room of my family the key doesn't work on the elevator were my family was i go down the stairs and then after call my family to open the door the key that I have doesn't work there
Situation et gentillesse du personnel
Aucune armoire ou une tringle ou crochets pour mettre veste et ses vêtements. Seule solution déposer ses vêtements sur le dos de la chaise. C’est dommage car pour le reste la chambre et l’hôtel était parfait
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