Best Western Capital City Inn

Hotels
•
Best Western
7.6 (444 reviews)
15 Massie Ct , Sacramento , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Hot tub/Jacuzzi
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Cons:
Cleanliness concerns
Limited food options

Categories

Cleanliness
6.68
Concerns about cleanliness and hygiene were noted by multiple reviewers.
Service
8.65
Most reviews mention friendly staff and positive check-in experiences.
Location
8.69
Multiple positive mentions regarding convenient location and quiet area.
Room Quality
7.64
Rooms were generally clean and comfortable, though some issues mentioned.
Amenities
7.17
Amenities were generally acceptable, but there were mentions of limited food options and pool condition.
Value for Money
8.13
Reviewed as reasonably priced for the experience provided, though some cleanliness concerns noted.
Food and Beverage
6.18
Mixed feedback on food quality, with some negative comments on breakfast options.
Overall Experience
7.65
Overall experience seemed positive, though cleanliness and food issues impacted it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:42

Property Description

Convenient Location
Located near major attractions like California State University Sacramento and Funderland, Best Western Capital City Inn offers a prime spot in Sacramento for travelers looking to explore the city.

Relaxing Amenities
Unwind in our outdoor swimming pool or hot tub, perfect for a refreshing dip or a soothing soak after a day of sightseeing. Enjoy a comfortable stay in our air-conditioned rooms equipped with free WiFi and flat-screen TVs.

Delicious Dining Options
Start your day right with a delicious buffet breakfast at Best Western Capital City Inn, ensuring you're fueled up for a day of adventure in Sacramento.

Experience the best of Sacramento at Best Western Capital City Inn. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, May 26, 2026 until Tue, Jun 30, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.6
Based on 444 reviews
Cleanliness: 6.68
Service: 8.65
Location: 8.69
Room Quality: 7.64
Amenities: 7.17
Value for Money: 8.13
Food and Beverage: 6.18
Overall Experience: 7.65
D
Darrel • couple • us
6
Pros:

The pool was dirty, the jacuzzi is broken and the bathroom to the pool area had roaches.
The breakfast was not as advertised.
The coffee machine in the breakfast area was the same one they use in your room and it takes forever for someone to make a cup of coffee.
This place is definitely not worth the price you pay for the rooms.

2026-05-29 • via Nuitee
K
Kao • solo_traveller • us
10
2026-05-28 • via Nuitee
T
Thomas • solo_traveller • us
9
2026-05-21 • via Nuitee
C
Christopher • extended_group • us
8
Good hotel for the price.
Pros:

Breakfast was good. Nothing special but good.

2026-05-18 • via Nuitee
S
Sophia • solo_traveller • us
10
2026-05-14 • via Nuitee
J
Juan • solo_traveller • us
10
Pros:

The breakfast was

2026-05-10 • via Nuitee
E
Espinosa • solo_traveller • us
7
I didnt receive my deposit back
Pros:

Didn't eat and location was not so good

Cons:

I could have gotten my deposit back

2026-05-06 • via Nuitee
D
Dawit • couple • us
2
Overall I wouldn’t stay there
Pros:

The outside building was nice

Cons:

Inside building bad odor I had hard time to breathe. The breakfast was not up to minimum standard almost none. The employees not friendly

2026-05-05 • via Nuitee
T
Tom • solo_traveller • ch
4
Pros:

Parkplatz direkt vor de km Hause.

Cons:

Alt und verbraucht. Reperaturbedürftig.
Z.b. Türe zur Terrasse fällt aus der Schien.
Vorhang fehlt,Vorhang hat Löcher,Cheminee Glastür fällt raus, Lampenschirme verfleckt, Sofa klebt und ist speckig usw.
Sehr entäuschend.

2026-04-29 • via Nuitee
J
Jamey • family_with_children • us
4
Glad it was only one night.
Pros:

Their staff was very friendly and the breakfast was pretty good.

Cons:

Our room smelled of old cigarettes and mildew, the mattress smelled as well.
The pool was dirty & the hot tub was out of commission but was poorly covered and had debris and trash with standing water in it.

2026-04-23 • via Nuitee
D
Dan • couple • us
4
$200 was way too much to spend on a smelly room.
Cons:

Stinky room! Smelled like smoke and wet carpets.

2026-04-20 • via Nuitee
A
Angel • couple • us
4
Wouldn’t go back was not clean enough
Pros:

Good parking

Cons:

Rooms were dirty there was a pile of trash behind the front door, fridge didn’t work, tv didn’t work, found a molded cup cap

2026-04-06 • via Nuitee
T
Thuong • couple • us
8
2026-04-01 • via Nuitee
D
Diane Lestrick • family_with_children • us
10
Pros:

Staff was really nice, the place was very clean.

Cons:

Cleaness

2026-03-24 • via Nuitee
L
Lance • extended_group • us
6
For what they charge it needs to be remodeled and make a better breakfast.
Pros:

It is convenient for where we are working, the beds are comfortable, good water pressure and hot water, large TV with good selection of channels, somewhat quiet, they have breakfast, the front desk was helpful and our vehicle didn't get broken into.

Cons:

Getting a bit run down, carpets need to be replaced, kind of in a bad part of town, breakfast has minimal choices and leaves a lot to be desired, and people sleeping in their vehicles in the parking lot.

2026-03-22 • via Nuitee
C
Chua • couple • us
10
Quiet, clean hotel close to shopping and freeway. Staff was nice and friendly.
Pros:

Clean, quiet, and close to shopping and freeway

Cons:

Nothing

2026-03-17 • via Nuitee
R
Rinus • solo_traveller • za
9
Clean, convenient and great service!
Pros:

Clean, convenient and great service!

2026-03-14 • via Nuitee
E
Emily • solo_traveller • us
10
Comfy and easy access to everything.
Pros:

Clean and smelled good.

Cons:

I only stayed 1 night for work and did not encounter anything negative.

2026-03-11 • via Nuitee
S
Suzanne • solo_traveller • us
10
2026-03-03 • via Nuitee
K
Kevin • family_with_children • us
1
2026-03-01 • via Nuitee