Best Western Sandman Hotel

Hotels
Best Western
7.4 (580 reviews)
236 Jibboom Street , Sacramento , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean
Good breakfast
Reasonably priced
Cons:
Noisy
Unsafe environment
Dirty rooms

Categories

Cleanliness
5.4
Negative mentions regarding cleanliness; reports of dirt and pests.
Service
8.4
Some positive mention of staff being pleasant.
Location
6.4
Mentioned as accessible but with negative aspects related to safety.
Room Quality
6.9
Mixed reviews; mentions of outdated rooms and pest issues.
Amenities
7.9
Some amenities are mentioned positively, though not universally.
Value for Money
7.4
Price is considered reasonable given the condition but not 'cheap'.
Food and Beverage
8.4
Breakfast and nearby restaurant received praise.
Overall Experience
8.4
Mixed experiences with some guests enjoying their stay, but significant concerns expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:34

Property Description

Riverfront Location and Complimentary Breakfast
Best Western Sandman Hotel, nestled along the Sacramento River, offers a picturesque setting and a delicious hot breakfast to start your day right.

Comfortable Rooms with Essential Amenities
Each guest room is equipped with free WiFi, a mini-fridge, microwave, and a cozy sitting area, ensuring a comfortable stay for all guests.

Convenient Facilities and Recreational Activities
From the outdoor pool and hot tub to the fitness center and access to the Sacramento River Trail system, there are plenty of amenities to enjoy during your stay at Best Western Sandman Hotel.

Book your stay now at Best Western Sandman Hotel and experience a perfect blend of comfort and convenience!

Important information:

If guests are planning to pay with a different name on the credit card, please contact the hotel directly for more details.

The hotel must issue a Credit Card Authorization Form to the credit card account holder's name.

The airport transfer service has limited hours of operation: 7:00 hours - 10:00 hours and 16:00 hours - 19:00 hours. Contact hotel for details.

Please note that the hotel currently offers to-go breakfast only.

Please note the pool is currently closed. We apologize for any inconvenience.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 580 reviews
Cleanliness: 5.4
Service: 8.4
Location: 6.4
Room Quality: 6.9
Amenities: 7.9
Value for Money: 7.4
Food and Beverage: 8.4
Overall Experience: 8.4
S
Stefan solo_traveller de
6
Pros:

Das Preisleistungsverhältnis passt.

Cons:

Das Frühstück leider US Standard > Plastikgeschirr, Pappbecher, Pappteller. Kein Aufschnitt. Nicht Nachhaltig nur Müllerzeugung. Unschön. Der Pool war leider gesperrt.

2026-07-01 via Nuitee
K
Knight solo_traveller us
8
Extremely pleased with the quality and accessible location
Pros:

The breakfast had every regular breakfast option and a rotating daily specials menu

Cons:

The bedding and towels are rather old.

2026-06-29 via Nuitee
T
Tiffany couple us
1
2026-06-28 via Nuitee
T
Tera solo_traveller us
1
Pros:

Nothing it was in a terrible part of neighborhood went into 4 different rooms ro only find dirty toilets and hair in tub pee on the back of wall .brought to their attention and they were so rude since they got called put never would I stay again .

Cons:

No one thing

2026-06-27 via Nuitee
H
Hamburgergood solo_traveller us
10
2026-06-25 via Nuitee
P
Patty family_with_children us
10
Would stay again
Pros:

Location, parking, staff, breakfast included, free parking, restaurant next door, comfortable bed, coffee pot, microwave and mini fridge included, hotel has pool and hot tub.

Cons:

n/a

2026-06-22 via Nuitee
H
Htut Wai Yan couple mm
10
Pros:

Everything is comfortable and satisfied.

Cons:

Nothing

2026-06-21 via Nuitee
J
Jorge Rubio couple us
1
Overall super disappointed got my partner and my belongings stolen with a value of 3-5k
Pros:

Don’t recommend at all not due to property but staff wasn’t helpful we got robbed and our room was tampered, didn’t even get to sleep the night only stayed 40 minutes and left 6 hours and our room window was tampered with proof

Cons:

CAMERAS WERE CUT OFF NO HELP FROM STAFF SUSPICIOUS ACTS BY SECURITY

2026-06-21 via Nuitee
P
P extended_group us
9
All in all quite relaxing
Pros:

Room and meal were great. Staff was friedly and polite very impressed with they way they were always handy to help and made you feel welcome.

Cons:

Bed slid across floor need new brakes or pedestal frames.
Disappointed that the pool and spa were not open, I was looking forward to using them.

2026-06-19 via Nuitee
S
shannon solo_traveller us
10
2026-06-18 via Nuitee
F
Fan family_with_children us
6
2026-06-17 via Nuitee
M
mayramP9420YH Family
2
terrible experience
Pros:

I don’t know how this place has any stars, we checked in and immediately everything went down hill, the pool is “closed” when they had told us it was available, the lock on one of our rooms was broken off and they wouldn’t give us a different room, there was a strong smell of weed and cigarette and there was cockroaches. there was also a homeless man being a creep looking in cars and under them. security was walking around but wouldn’t tell them anything.

2026-06-13 via Tripadvisor
M
Morgan couple us
3
Do not recommend
Pros:

Selected the property because it was inexpensive

Cons:

Room was dirty: sheets didn’t look like they had been changed since they had some crust and stains, there was tiny pieces of glass in the sheets so we slept on top of the sheets, and walking around the hotel room turned our feet black and floor felt grainy.

2026-06-13 via Nuitee
D
Desiree solo_traveller us
1
Pros:

Absolutely nothing!

Cons:

Absolutely terrible experience. The biggest issue was the complete lack of communication from the staff and management.

Customer service was practically nonexistent. Staff members were unhelpful.

Don't waste your time, money, or energy. There are plenty of other places that will treat you with far more respect and professionalism.

2026-06-12 via Nuitee
K
Karen couple us
8
2026-06-08 via Nuitee
S
Shan extended_group us
10
2026-06-07 via Nuitee
S
Staci family_with_children us
3
The staff was great, but the hotel was a big letdown
Pros:

The staff was friendly

Cons:

Aged, bugs in the room, and the pool light was drug across the pool bottom. The homeless was really disappointing for a mom and daughter to stay at. Breakfast was sad.

2026-06-04 via Nuitee
R
Randy couple us
7
2026-06-03 via Nuitee
T
Thuy couple us
7
2026-05-29 via Nuitee
K
Karen solo_traveller us
10
Helpful
Pros:

Everything

Cons:

Nothing

2026-05-29 via Nuitee