Best Western Sandman Hotel

Hotels
•
Best Western
7.4 (598 reviews)
236 Jibboom Street , Sacramento , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean
Good breakfast
Reasonably priced
Cons:
Noisy
Unsafe environment
Dirty rooms

Categories

Cleanliness
5.4
Negative mentions regarding cleanliness; reports of dirt and pests.
Service
8.4
Some positive mention of staff being pleasant.
Location
6.4
Mentioned as accessible but with negative aspects related to safety.
Room Quality
6.9
Mixed reviews; mentions of outdated rooms and pest issues.
Amenities
7.9
Some amenities are mentioned positively, though not universally.
Value for Money
7.4
Price is considered reasonable given the condition but not 'cheap'.
Food and Beverage
8.4
Breakfast and nearby restaurant received praise.
Overall Experience
8.4
Mixed experiences with some guests enjoying their stay, but significant concerns expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:34

Property Description

Riverfront Location and Complimentary Breakfast
Best Western Sandman Hotel, nestled along the Sacramento River, offers a picturesque setting and a delicious hot breakfast to start your day right.

Comfortable Rooms with Essential Amenities
Each guest room is equipped with free WiFi, a mini-fridge, microwave, and a cozy sitting area, ensuring a comfortable stay for all guests.

Convenient Facilities and Recreational Activities
From the outdoor pool and hot tub to the fitness center and access to the Sacramento River Trail system, there are plenty of amenities to enjoy during your stay at Best Western Sandman Hotel.

Book your stay now at Best Western Sandman Hotel and experience a perfect blend of comfort and convenience!

Important information:

If guests are planning to pay with a different name on the credit card, please contact the hotel directly for more details.

The hotel must issue a Credit Card Authorization Form to the credit card account holder's name.

The airport transfer service has limited hours of operation: 7:00 hours - 10:00 hours and 16:00 hours - 19:00 hours. Contact hotel for details.

Please note that the hotel currently offers to-go breakfast only.

Please note the pool is currently closed. We apologize for any inconvenience.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 598 reviews
Cleanliness: 5.4
Service: 8.4
Location: 6.4
Room Quality: 6.9
Amenities: 7.9
Value for Money: 7.4
Food and Beverage: 8.4
Overall Experience: 8.4
S
Sal • couple • us
1
We checked in and checked out within 15 minutes. I’m discovering cockroaches and a disgusting room still waiting on Book
Pros:

Nothing

Cons:

It was horribly dirty, had cockroaches, and somebody’s belongings with a bunch of sticky crap underneath the bed

2026-09-17 • via Nuitee
T
Tam Cali • solo_traveller • us
6
2026-09-12 • via Nuitee
A
Anderson • solo_traveller • us
6
Nice but sketchy
Pros:

The room was spacious, clean and comfortable. Lots of TV channels to watch and they had nice amenities. The walk to old town Sacramento was nice.

Cons:

The location was a bit on the rough side. Several people were around that looked homeless and asking for a handout. The balcony was nice but easily accessible by anyone on the ground and several people were hanging around at the bottom or nextdoor parking lot. We were looking forward to the pool, but it had so many bugs we couldn't swim in it. Jacuzzi was also cold.

2026-09-09 • via Nuitee
A
Alexander • solo_traveller • us
1
Unconvenent
Pros:

Dirty

Cons:

Nothing

2026-09-06 • via Nuitee
K
Kobe • solo_traveller • us
4
2026-08-29 • via Nuitee
A
Alen • couple • us
9
Pros:

Break fast

Cons:

Everything

2026-08-25 • via Nuitee
V
Vanessa Bautusta • solo_traveller • us
10
Pros:

I like the pool and the breakfast

Cons:

I love everything

2026-08-21 • via Nuitee
G
Gladis • family_with_children • br
5
Razoável….
Cons:

Meu irmão ficou num quarto que não havia sido limpo…restos de uma festa ainda estavam no quarto…parecia algo como uma festa de casamento, frutas estragadas no quarto, um horror.

2026-08-21 • via Nuitee
L
Leticia • family_with_children • us
4
2026-08-18 • via Nuitee
M
Marbella • family_with_children • us
4
We only used it to sleep so we just stayed like that even tho it wasn’t clean.
Pros:

What I likes about the property was the convenient location.

Cons:

The floor from the room was dirty it was like they didn’t sweep or moped the floors my bathroom shower didn’t had a curtain they only leave two or three towels and the towels are really small.

2026-08-10 • via Nuitee
J
Joseph • family_with_children • us
7
2026-08-06 • via Nuitee
R
Robert • couple • us
10
The staff was attentive, caring, and all around great
Pros:

The room and property itself was clean

Cons:

It was awesome

2026-07-22 • via Nuitee
2
209raphaelaw • Couples • Lake Forest, California
4
Did Not Feel Safe Here
Pros:

Very poor experience compared to other Best Westerns we’ve stayed at… Missing door knob/large peep hole into the bathroom, several bugs on the floor (looked like baby cockroaches), faucet had a non stop drip, no phone in the room, shower head sprayed water at the joint if you tried to adjust it - but the worst part was that there was a weird hoodie guy that came banging on our door at different times (he didn’t reply through the door when we asked what he wanted, which made it extra creepy). Sketchy area, and did not feel safe here. I didn’t give it one star only bc the beds were clean and seemed ok. Would NOT come back.

2026-07-21 • via Tripadvisor
C
Clarissa • solo_traveller • us
6
2026-07-19 • via Nuitee
K
Karen • couple • au
5
Pros:

Location

Cons:

Floors were dirty. Furnishing were very weathered. Sinks were all blocked.

2026-07-19 • via Nuitee
L
Lily • couple • us
1
2026-07-14 • via Nuitee
L
Leticia • family_with_children • us
6
2026-07-14 • via Nuitee
H
Haekap • solo_traveller • kr
1
2026-07-12 • via Nuitee
T
Tori • couple • us
5
Pros:

Clean and location

Cons:

Worst beds ever

2026-07-05 • via Nuitee
S
Stefan • solo_traveller • de
6
Pros:

Das Preisleistungsverhältnis passt.

Cons:

Das Frühstück leider US Standard > Plastikgeschirr, Pappbecher, Pappteller. Kein Aufschnitt. Nicht Nachhaltig nur Müllerzeugung. Unschön. Der Pool war leider gesperrt.

2026-07-01 • via Nuitee