Best Western Aquakub

Hotels
•
Best Western
8 (1864 reviews)
173, avenue du Petit Port , Aix-les-Bains , fr

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable and spacious rooms
Great location near the lake
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.21
Multiple mentions of unclean bathroom joints and unclean carpets in the room.
Service
8.68
Generally positive remarks about the friendly and helpful staff.
Location
9.22
Ideal location near the lake, appreciated in multiple reviews.
Room Quality
8.17
Mostly positive comments about comfort, space, but some mentions of maintenance issues.
Amenities
7.7
Some complaints about the pool being cold and jacuzzi issues.
Value for Money
7.16
Negative sentiment due to perceived high cost against available amenities.
Food and Beverage
7.71
Complaints about the breakfast variety, but some positive remarks on quality.
Overall Experience
8.18
General satisfaction but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 17:06

Property Description

Luxurious Indoor Sports Area: Hotel Aquakub offers guests a top-notch indoor sports area featuring an indoor pool and a wellbeing and fitness centre, perfect for relaxation and staying active during your stay.

Scenic Dining Experience: Indulge in a culinary delight at the restaurant Le Kubix, where you can savor traditional French and international cuisine while enjoying panoramic views of Lake Bourget. Don't miss the buffet breakfast served every morning to start your day on a delicious note.

Convenient Amenities: All air-conditioned rooms and suites at Hotel Aquakub come with modern amenities such as free Wi-Fi, satellite channels, and private bathrooms. Additionally, guests can request tea and coffee making facilities for that extra touch of comfort.

Experience luxury and comfort at Hotel Aquakub in Aix-les-Bains. Book now for an unforgettable stay!

Important information:

Extra beds and baby cots are only available with prior reservation. The hotel's contact details can be found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 1864 reviews
Cleanliness: 7.21
Service: 8.68
Location: 9.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 7.16
Food and Beverage: 7.71
Overall Experience: 8.18
T
thierry • couple • fr
10
2026-05-30 • via Nuitee
N
Nathalie • solo_traveller • ch
10
2026-05-28 • via Nuitee
K
Katja • solo_traveller • de
4
Abgewohnt und dreckig
Pros:

Nur das das Personal nett war.

Cons:

Alles andere. Das gebuchte Zimmer war vor allem abgewohnt und dreckig. Die Fenster schließen nicht. Der Preis rechtfertigt diese Unterkunft in keiner Weise.

2026-05-28 • via Nuitee
I
Ingrid • couple • nl
6
Prima verblijf, ontbijt was een teleurstelling
Pros:

De locatie, parkergelegenheid, het personeel bij de receptie, de kamer en de algehele indruk waren prima, maar …

Cons:

Het ontbijt. We waren om 9:15 bij het ontbiijt, dat is meer dan 1 uur voor sluiting. Er was geen bestek, geen koffie- en theekopjes, geen borden, veel eten was op, het buffet zag er rommelig uit. Ik kan me voorstellen dat het kort van te voren druk is geweest, maar dan nog vond ik het personeel niet erg gemotiveerd en niet representatief overkomen en vooral reactief reageren.

2026-05-27 • via Nuitee
D
Dupont • solo_traveller • fr
9
2026-05-27 • via Nuitee
S
Stéphanie • solo_traveller • fr
9
Pros:

L'emplacement qui permet de ne plus prendre la voiture.
Le petit déjeuner sur le roof top avec vue sur le lac.
Le calme.

2026-05-26 • via Nuitee
J
Janine • family_with_children • fr
9
Agréab’z
Pros:

Ambiance familiale et chaleureuse

Cons:

RAS

2026-05-26 • via Nuitee
M
Michel • couple • ch
5
La qualité de cet établissement a beaucoup baissé
Pros:

Emplacement

Cons:

Climatiseur qui ne fonctionne pas ,personnel du petit déjeuner inexistant

2026-05-26 • via Nuitee
B
Beatrix • couple • ch
10
2026-05-26 • via Nuitee
M
Mat Panz • solo_traveller • fr
4
Pros:

Propreté et le personnel

Cons:

Chaleur dans le logement ,pas de clim a cette période et placé juste au dessus de la porte d entrée....

2026-05-26 • via Nuitee
C
Claire • family_with_children • fr
8
Pros:

Le cadre est incroyable et magnifique

Cons:

2 fois que nous séjournent où la climatisation dans les chambres est soit disant en panne ou pas en route .... et le personnel pas très aimable en fonction ..

2026-05-25 • via Nuitee
D
Dirk • family_with_children • de
10
2026-05-25 • via Nuitee
J
Jonathan • family_with_children • fr
5
2026-05-25 • via Nuitee
A
Alexander • couple • de
5
Nicht so von früher gewohnt
Pros:

Sehr sauberes Zimmer, gute Betten,

Cons:

Klimaanlage bestand aus einem Lüfter, Zigaretten Rauch im Nichtraucher Zimmer, Aschenbecher auf Balkon, Brandflecken im Bad, leeres Frühstück, kein guter Kaffee,
Empfang interessante das wenig.

2026-05-25 • via Nuitee
J
Jürg • couple • ch
5
Für eine Nacht auf Durchreise genügend bis gut, je nachdem wie man es antrifft.
Pros:

Lage, war ruhig, gutes Morgenessen, sauberes Zimmer

Cons:

Nachtessen konnte nicht an Ort eingenommen werden-> kein Platz! Bei Ankunft wurde nichts gesagt von nötiger Reservation. Alle Restaurants in der Nähe ausgebucht- bis auf Mac. Safe konnte nur mit Schlüssel geöffnet werden (super Einsatz der Angestellten!) Bademöglichkeit: zu klein und viel zu laut (sah auf Homepage grösser aus.

2026-05-24 • via Nuitee
P
patrick • couple • fr
8
situation exceptionnelle
Pros:

situation exceptionnelle. Literie très agréable. facilité stationnement. repas et terrasse du restaurant . réceptionniste très professionnelle

Cons:

au petit déjeuner , le buffet est réapprovisionné tardivement et le tables ne sont pas débarrassées.
fuite d'eau dans la salle de bains avec carrelage décollé

2026-05-22 • via Nuitee
C
Claire • family_with_children • fr
4
Décevant
Pros:

L accueil

Cons:

On avait demandé des lits séparés et notre demande n as pas été tenue en compte

2026-05-22 • via Nuitee
T
Trevor • solo_traveller • gb
8
Pros:

All staff were met were friendly and extremely helpful, the reception team deserve a special mention.
Indoor pool a nice bonus as was the fitness room although it was poorly equipped. Restaurant was decent and well priced. Great location for lakeside and only about 20 minute walk into the town itself

Cons:

All good

2026-05-20 • via Nuitee
B
Brian • solo_traveller • gb
10
Pros:

An outstanding hotel with superb staff and an excellent restaurant. Highly recommended.

Cons:

Absolutely nothing.

2026-05-18 • via Nuitee
M
Marion • couple • fr
4
2026-05-18 • via Nuitee