Grand Riverview Hotel

Hotels
7.8 (1579 reviews)
Jalan Post Office Lama , Kota Bharu , my

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Satisfactory room comfort
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.76
Mentioned issues with dirty linens, carpets, and room conditions.
Service
8.73
Most reviews expressed satisfaction with the friendly staff.
Location
8.77
Conveniently located in the city center with a nice view.
Room Quality
7.72
Some positive feedback, but noted old equipment and cleanliness issues.
Amenities
7.25
Facilities and amenities were found to be somewhat outdated.
Value for Money
7.71
Mixed sentiments regarding price in relation to quality.
Food and Beverage
7.26
Breakfast received mixed reviews; improvements needed.
Overall Experience
8.23
A generally good experience despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:18

Property Description

Riverfront Location: Nestled along the picturesque Kelantan River, Grand Riverview offers stunning city views for a truly memorable stay.

Diverse Dining Options: Indulge in a culinary journey with 3 dining venues on-site, serving Western, local, and Chinese cuisines to tantalize your taste buds.

Recreational Facilities: Unwind and stay active with a fitness centre, outdoor pool, and 24-hour room service for a seamless and enjoyable stay.

To book your stay at Grand Riverview and experience luxury by the river, visit our website or call us today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KBR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 13 years old and over stay for MYR 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1579 reviews
Cleanliness: 6.76
Service: 8.73
Location: 8.77
Room Quality: 7.72
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 8.23
S
Siti Hasma • extended_group • my
8
2026-06-19 • via Nuitee
G
Gan • couple • my
7
A nice and different atmosphere of stay with river view.
Pros:

Spacious room and comfortable bed, friendly staff, nice location , simple and nice breakfast. Like the nasi kerabu and also experience a different room view that is usually mountain or city view but this time, it's a wide river view. Had dinner at the restaurant. Ala Carte food was nice and price reasonable.

Cons:

Could have also provided room slippers and toothbrush as there were none.

2026-06-17 • via Nuitee
S
SABRINA • solo_traveller • my
10
2026-06-17 • via Nuitee
M
MT • solo_traveller • my
8
Pros:

Location is walking distance to many tourist attractions. Staff are polite. Breakfast spread acceptable. Room is spacious.

Cons:

The bathroom floor and wall tiles had stubborn old stains and mossy. Need deep cleaning.

2026-06-16 • via Nuitee
S
Siti Hasmah • couple • my
8
2026-06-16 • via Nuitee
Y
Yusof • couple • my
6
2026-06-15 • via Nuitee
S
Sofiyya • family_with_children • my
8
Puas hati cuma perlukan penyelenggaraan dalam bilik
Pros:

Dekat dengan hospital,good view, variety of breakfast meal,good swimming pool .

Cons:

Lampu banyak yg rosak dalam bilik,terpaksa tidur dalam cerah..receptionist x berapa mesra customer.

2026-06-15 • via Nuitee
M
Mohamad • family_with_children • my
8
2026-06-14 • via Nuitee
Z
Zakwan • solo_traveller • my
8
2026-06-14 • via Nuitee
S
Shinoppi • couple • sg
7
Excellent location and comfortable room
Pros:

Spacious room and comfortable beds, and spectacular river view. Near to restaurants, the laundry, and other attractions.

Cons:

The building seems to be very old. It is ok, if it is clean. The windows should be cleaned and polished. The breakfast was variety of dishes, but some of them were something left over for a while.

2026-06-14 • via Nuitee
N
Nevin • couple • ch
5
Pros:

Le lieu

Cons:

Les équipements sont extrêmement vieillottes

2026-06-13 • via Nuitee
A
Abdul Halim • couple • my
3
Very unhygienic and I ended with allergy sickness the entire day affecting my work.
Pros:

None

Cons:

Very dirty and full of dust mites on the bed, pillow and carpet. Also the towels are very very old

2026-06-13 • via Nuitee
F
Fakhrul • solo_traveller • my
7
2026-06-12 • via Nuitee
H
Hadzrawiah • solo_traveller • my
9
Pros:

Location is good

Cons:

Direct access from car park to the room

2026-06-11 • via Nuitee
F
Fakhri Musa • solo_traveller • my
9
2026-06-10 • via Nuitee
A
Azlan • solo_traveller • my
8
So happy & would come again to stay in…
Pros:

Very good Staff Service & Breakfast…

Cons:

No handheld Shower Hose or Water Tap in the Shower Room/Bathroom…
It would help Muslim to conveniently take Ablution/Wuduk…

2026-06-09 • via Nuitee
S
Siti Zahrah • couple • my
9
2026-06-09 • via Nuitee
W
Wong • solo_traveller • sg
7
Pros:

｜central location, with good view of a river

2026-06-08 • via Nuitee
R
Rusli • couple • my
4
Pros:

The bed is very bad condition

2026-06-08 • via Nuitee
M
Mohd Faisal • couple • my
8
Will book the same hotel if to stay in KB.
Pros:

Good location

2026-06-07 • via Nuitee