The Capuchin Hotel Krabi, Ao Nang Beach

Hotels
8.3 (157 reviews)
204 Moo.3 Aonang Soi 8 , Tambol Aonang , Amphur Muang , Krabi Thailand , Ao Nang Beach , th

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Kids club and kids pool highly praised
Spacious family rooms
Convenient location (walking distance to Ao Nang, night market, shops)
Friendly and helpful staff (many mentions)
Good breakfast and tasty food
Wide range of amenities (pool, gym, snooker)
Cons:
No elevator to rooms
Uncomfortable bed for at least one guest; photos described as misleading
Check-in/payment issues and unexpected extra charges (including 1000 baht)
Charges for an additional bed for a child
One severe service incident at checkout that frightened children

Categories

Cleanliness
9
Rooms repeatedly described as clean ('rooms were clean', 'chambre ... propre'), indicating strong housekeeping standards.
Service
6.5
Mixed feedback: many reviewers praise friendly, helpful staff, but one detailed complaint describes poor reception handling, extra charges and a distressing checkout incident — lowered to reflect that serious service failure amid generally positive interactions.
Location
9
Frequently noted as very convenient: walking distance to Ao Nang beach, night market, shops and close to 7/11 — consistently praised.
Room Quality
8.5
Rooms described as spacious and suitable for families, though one reviewer reported an uncomfortable bed and misleading photos; overall positive but with isolated quality issues.
Amenities
9.5
Strong positives for amenities: kids pool, kids club, pool, gym, snooker and other facilities were highlighted and enjoyed by multiple guests.
Value for Money
6.5
Mixed: several guests found the stay perfect for their needs, but notable complaints about unexpected extra charges (including a 1000 baht issue) and fees for an extra bed lowered perceived value.
Food and Beverage
9
Positive comments on food and breakfast ('Petit déjeuner très complet', 'the food is delicious') indicate strong F&B offerings.
Overall Experience
8.4
Generally positive family-oriented stays with children enjoying facilities and staff often hospitable, tempered by a severe negative incident for one guest that reduced the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 06:50

Property Description

Modern Rooms with Daily Minibar and Free WiFi
The Capuchin Hotel Krabi offers modern rooms with daily minibar refills and complimentary WiFi, ensuring a comfortable stay for all guests.

Convenient Location
Located just a short drive away from Aonang and Nopparat Thara Beaches, guests can easily access the stunning coastal attractions while enjoying the tranquility of the hotel's surroundings.

Amenities and Services
With a 24-hour reception, on-site shops, and laundry service, guests can enjoy convenience and comfort throughout their stay. Indulge in delicious meals, snacks, and drinks at the on-site restaurant, and take advantage of the free public parking available.

Experience the perfect blend of modern comfort and convenience at The Capuchin Hotel Krabi - book your stay now!

Important information:

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KBV

Location

Guest Reviews

8.3
Based on 157 reviews
Cleanliness: 9
Service: 6.5
Location: 9
Room Quality: 8.5
Amenities: 9.5
Value for Money: 6.5
Food and Beverage: 9
Overall Experience: 8.4
L
Lisa • solo_traveller • gb
7
Not happy
Pros:

Room was a nice size and clean

Cons:

We arrived with an agreed total for extra bed and when we got there we had to pay a hell of a lot more ,They said booking.com and not given me the right price .which was not my fault, plus the pool wasn't open the whole time ,still getting restored.

2026-08-27 • via Nuitee
A
Ahmed • family_with_children • bh
10
Pros:

حسن الاستقبال و التوديع

Cons:

لاشيء

2026-08-20 • via Nuitee
A
ALEXANDRA • family_with_children • re
8
Très sympa
Pros:

Petit déjeuner très complet

Cons:

Pas d'ascenseur pour accéder aux chambres

2026-07-07 • via Nuitee
M
Mohammed • family_with_children • sa
7
2026-07-03 • via Nuitee
M
Marie Michele • family_with_children • fr
10
Pros:

super

Cons:

top !

2026-07-03 • via Nuitee
M
Marie Michele • family_with_children • fr
10
super
Pros:

Super
personnel gentil, accueillant, idéal pour les familles et enfants !

Cons:

la piscine et le kids club pour les enfants, personnel aux petits soins

2026-07-03 • via Nuitee
M
Maria del Carmen • solo_traveller • au
7
2026-06-29 • via Nuitee
M
Mohd Nor Safiq • family_with_children • my
10
Pros:

Room was spacious, the location is walking distance to both sides of Ao Nang

2026-06-08 • via Nuitee
S
Shazlin Azmira • family_with_children • my
10
My kids and I spent 80% of our time enjoying the hotel facilities. From the pool and snacks to the snooker board, gym an
Pros:

Saya suka semua

Cons:

None

2026-05-30 • via Nuitee
F
Frawley • solo_traveller • au
10
Pros:

The rooms were clean and had good features. The available amenities were excellent.

2026-05-27 • via Nuitee
B
Billal • solo_traveller • be
1
Slecht RC
Pros:

Niets

Cons:

Dit was mijn 12de keer in Thailand, maar wat ik in dit hotel heb meegemaakt, heb ik nog nooit eerder ervaren.
Bij aankomst wilden we inchecken. We hadden een nieuwe boeking, omdat onze oorspronkelijke reis in april door de oorlog verplaatst werd naar mei. We probeerden dit uit te leggen, maar de dame aan de receptie bleef alleen maar herhalen: “reservation number”, tot uiteindelijk de manager erbij kwam en alles in orde bracht.
De foto’s van het hotel bleken helaas misleidend en veel mooier dan de werkelijkheid. Eerst werden we in een vreemde kamer geplaatst, dus gingen we terug naar beneden. Uiteindelijk moesten we nog eens 1000 baht extra betalen, omdat het blijkbaar om twee verschillende hotelketens ging die wel dezelfde faciliteiten delen. Voor dat extra geld kregen we een bed dat bovendien erg oncomfortabel was en pijn deed.
Niet al het personeel was vriendelijk, behalve Ali, de badmeester, en een mevrouw van het restaurant. Zij waren wel behulpzaam en vriendelijk.
Het toppunt was bij het uitchecken. We besloten vroeger te vertrekken omdat we het echt niet meer volhielden. Terwijl we al in de taxi zaten richting luchthaven, vroegen we nog of alles in orde was en men zei van wel. Bijna aan de luchthaven werd onze taxi plots opgebeld door het hotel met de vraag om langs de kant te stoppen. Mijn kinderen schrokken enorm en werden bang. Ik zei meteen dat ik de politie zou bellen. Pas toen vertelde de chauffeur dat we volgens het hotel nog iets moesten betalen.
Ik vind het absoluut niet kunnen dat een hotel op deze manier handelt en mijn kinderen zo bang maakt tijdens de rit. Dit verwacht je niet van een hotelketen. Heel teleurstellende ervaring.

2026-05-26 • via Nuitee
K
Kari • family_with_children • au
7
Ideal hotel for families with young children!!
Pros:

My family had a wonderful stay. The kids thoroughly enjoyed the kids pool area as well as the kids club. Of the few we experienced in the area, this was the best kids club we went too. The room was big, with more than enough room for our family of 5. Perfectly located with walking distance to Ao Nang beach, the night market, and everything else you could possibly need. Staff were all extremely friendly and hospitable. Resort was nice and clean too!

Cons:

No complaints here, for what we needed, it was perfect.

2026-04-23 • via Nuitee
A
Amelie • family_with_children • gb
10
Good ubication
Pros:

Close to 7/11, restaurants and other shops, close to the night market and the beach, the food is delicious

Cons:

We was 3 people, 2 adults and 1 kid, they offer you 1 king size bed or 2 single bed for the 3 of us, we asked for additional bed fir my son and they charge you, when I booked in other’s hotel they always have additional bed for kids including in the price, this it’s the only point I didn’t like it

2026-04-14 • via Nuitee
H
Hanane • family_with_children • fr
8
Je recommande cette hôtel pour une famille avec des enfants L’hôtel et en 2 partie il y a capuchine hôtel et appel hôtel
Pros:

L’espace enfant et l’emplacement de hôtel aussi il et très bien placer la chambre et grande et propre

2026-04-06 • via Nuitee
D
Dr Ankit • family_with_children • au
7
Good except everyone going up and down is hard
Pros:

Close to everything

Cons:

There is no lift / elevator and mostly everyone get room on 3rd floor

2026-04-04 • via Nuitee
L
Linda • family_with_children • de
9
Pros:

Wir fanden alles super, vor allem den Kids Club für unser Kind. Die Lage ist auch gut, mit 7 11 und vielen Restaurants ganz in der Nähe. Das Personal war freundlich. Es gibt 2 Poolbereiche und einen Aufenthaltsraum und einen Café Bereich mit kostenlosen Snacks. Das Zimmer war sehr groß. Sehr gutes Preisleistungsverhältnis.

Cons:

Zwischen den Kieselsteinen vor dem Pool für Erwachsene war leider total viel Müll (Wattestäbchen, Reste einer Plastikverpackung u.a.) Es war sehr ekelig. Ich machte einen Mitarbeiter hierauf aufmerksam, doch er verstand mich anscheinend nicht auf Englisch, denn er entfernte den Müll nicht...

2026-04-04 • via Nuitee
D
Derek • couple • au
1
No facilities, poor room and building old and poor quality
Pros:

Location ok

Cons:

Everything

2026-04-02 • via Nuitee
N
Nina • couple • fr
8
2026-04-01 • via Nuitee
K
Klara • family_with_children • cz
9
2026-03-15 • via Nuitee
R
Rafał • family_with_children • pl
9
Polecam!
Pros:

Dobre śniadania

Cons:

Pokoje od ulicy. Okna nieszczelne przez co było głośno w pokoju. To jedyny minus tego hotelu. Tak to byłaby 10 a jest 9.5 😊

2026-03-14 • via Nuitee