Balcones de Venecia

Hotels
8.7 (1078 reviews)
Getsemani, Calle Tripita y Media N° 31-52 , Cartagena de Indias , CO

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Laundry
Luggage storage
Safety deposit box
Fax/photocopying
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Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise issues
Inconsistent water temperature

Categories

Cleanliness
8.69
Clean rooms noted, but some comments about noise and organization regarding services may slightly impact perception.
Service
9.16
Staff praised for being friendly and helpful across multiple reviews.
Location
9.2
Great location mentioned consistently for its safety and convenience.
Room Quality
8.15
Mixed feedback; well-cleaned rooms, but some issues with size and noise mentioned.
Amenities
8.68
Positive comments about offered amenities like free coffee and shared kitchen.
Value for Money
8.14
Some reviews suggest pricing might not match the experience, though many felt it was good value.
Food and Beverage
8.69
Not explicitly mentioned; however, availability of a shared kitchen added value.
Overall Experience
8.86
Overall positive sentiment from guests, with only minor concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:56

Property Description

Convenient Location
Located just a 5-minute drive from the iconic San Felipe Castle, Balcones de Venecia offers air-conditioned rooms with free Wi-Fi, providing easy access to explore the historic beauty of Cartagena de Indias.

Comfortable Accommodation
Each room at Balcones de Venecia features cable TV, safety deposit boxes, and private bathrooms with showers. The vibrant decor adds a touch of warmth and style to your stay, ensuring a comfortable and relaxing experience.

Convenient Amenities
In addition to the well-equipped rooms, guests can also enjoy the convenience of laundry services during their stay, making it easier to relax and unwind without worrying about daily chores.

Experience the perfect blend of comfort and convenience at Balcones de Venecia - book your stay now for an unforgettable experience in Cartagena de Indias.

Important information:

We do not have hot water service at the accommodation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTG

Location

Guest Reviews

8.7
Based on 1078 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 8.86
A
Andrea • extended_group • cl
10
Excelente atención del personal
Pros:

Viaje con una amiga de vacaciones y la verdad que la atención fue espectacular. sobre todo la de Emilio que nos atendió como si fuese nuestro hogar siempre preocupado de cómo nos sintieramos y nos recomendó lugares espectacular. Deberían subirle el sueldo.

Cons:

Nada, todo fue estupendo

2026-09-14 • via Nuitee
J
Joshua • couple • gb
10
Loved it here! Get the top room on the terrace if available
Pros:

Amazing room on the terrace. Great aircon, huge bed, efficient laundry service, amazing location, really helpful kind staff!

Cons:

Nothing

2026-09-14 • via Nuitee
S
Saraí • extended_group • gt
10
2026-09-12 • via Nuitee
E
Elena • solo_traveller • it
8
Pros:

Posizione perfetta proprio nel cuore di getsemani, per girare la città a piedi. Nonostante la posizione centrale non è disturbato dal rumore della strada sottostante.
Anche se non è prevista la colazione c'è il caffè pronto sempre disponibile nella cucina in comune.
C'è anche un piccolo frigo in camera.
Reception sempre aperta 24 h.
Prodotti bagno presenti.
Aria condizionata presente in camera.

Cons:

Alcune cose in camera, ad esempio in bagno, erano un pò rovinate e il bagno è molto piccolo, anche se sufficiente.

2026-09-09 • via Nuitee
F
Fanjul • solo_traveller • ar
7
Pros:

La atención del personal! Todos! Principalmente el de la tarde Emilio. Muy amable!

2026-09-07 • via Nuitee
D
Doug • couple • au
10
2026-09-05 • via Nuitee
J
Jorge Andre • couple • gr
10
2026-09-04 • via Nuitee
D
Delsol • solo_traveller • de
10
2026-09-02 • via Nuitee
C
Caterina • solo_traveller • it
9
2026-09-02 • via Nuitee
M
Michael • couple • de
10
2026-08-31 • via Nuitee
S
Shobini • couple • ch
8
2026-08-30 • via Nuitee
S
Shobini • couple • ch
8
2026-08-30 • via Nuitee
C
Catalina • solo_traveller • es
10
Pros:

Personal muy amable y atento. Muy buena ubicación. La habitación estaba limpia y fresquita, con aire acondicionado. Relación calidad-precio buenísima. Repetiríamos sin duda.

Cons:

Todo genial :)

2026-08-29 • via Nuitee
K
Karen • couple • gb
8
2026-08-29 • via Nuitee
D
Dalitza • couple • us
10
Pros:

La ubicación excelente la hospitalidad de el personal todo me encantó.

2026-08-25 • via Nuitee
D
Daniela • couple • co
10
2026-08-22 • via Nuitee
Z
zavaleta • solo_traveller • sv
10
2026-08-22 • via Nuitee
V
Violeta • solo_traveller • es
10
2026-08-20 • via Nuitee
R
Rolando • solo_traveller • ar
10
2026-08-12 • via Nuitee
J
Janina • couple • ch
10
Sehr zu empfehlen, haben initial nur eine Nacht gebucht und dann noch für zwei weitere Nächte verlängert
Pros:

Super Lage, sehr sauber, sehr freundliches und zuvorkommendes Personal.

2026-08-07 • via Nuitee