Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Room cleanliness
Noise issues

Categories

Cleanliness
7.98
The review mentioned issues with cleanliness in the room.
Service
9.45
General sentiment of helpfulness and friendliness from various reviews.
Location
8.99
Highlighted as perfect for traveling to and from the airport and train station.
Room Quality
7.44
Complaints about noise, comfort of beds, and general room conditions.
Amenities
8.47
Standard amenities offered, although a refrigerator was mentioned as missing.
Value for Money
8.43
Overall value was seen positively, despite some issues in specifics.
Food and Beverage
8.98
Breakfast was deemed sufficient and satisfactory.
Overall Experience
9.05
Overall, experiences were a mix of good and bad, but a reasonable expectation was set.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:16

Property Description

Modern 4-Star Comfort
Located just 800 meters from the train station, the Novotel Basel City offers a convenient and stylish stay in the heart of the city.

Convenient Amenities
Enjoy free public WiFi, a restaurant serving international cuisine, and a well-stocked hotel bar offering a variety of wines and cocktails.

Business and Leisure
Take advantage of the Business Corner, inclusive public transport during your stay, and the proximity to Basel's main attractions, all within a 10-minute walk.

Book your stay at Novotel Basel City now for a seamless blend of comfort and convenience.

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.
Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Location

Guest Reviews

8.6
Based on 4153 reviews
Cleanliness: 7.98
Service: 9.45
Location: 8.99
Room Quality: 7.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 9.05
P
Patrick • family_with_children • nl
10
Heerlijk hotel
Pros:

Netjes schoon, vriendelijk personeel

2026-08-15 • via Nuitee
D
Dinuka • solo_traveller • nl
8
2026-08-15 • via Nuitee
A
Alice • extended_group • it
9
2026-08-15 • via Nuitee
E
EUNJEONG • family_with_children • kr
10
Pros:

가족단위 숙소는 역시 노보텔입니다.
객실깨끗하고 에어컨도 조용.시원했어요.
조식은 정말 으뜸이에요.이번 유럽여행시 8군데 숙박을했는데 단연 1등~~~8월 유럽은 너무덥네요.20년전에 좋았는데...
이번여행 바젤 참 좋았습니다.라인강과 구시가지.뮌스터교회당과 기독교강요출판의 도시
트램까지.

Cons:

.

2026-08-15 • via Nuitee
S
Sofie • family_with_children • be
8
2026-08-14 • via Nuitee
P
PetaLou82 • solo_traveller • gb
9
Pros:

A wonderful base to explore Basel.
The staff are so helpful and the breakfast was good.

2026-08-14 • via Nuitee
E
Eleonora • family_with_children • it
10
Soggiorno breve ma piacevole
Pros:

Posizione ottima soprattutto se non si è in macchina, staff gentilissimo

2026-08-14 • via Nuitee
I
Ina • family_with_children • nl
10
Pros:

Alles top

2026-08-14 • via Nuitee
A
Alexander • family_with_children • at
9
2026-08-13 • via Nuitee
D
Darguech • solo_traveller • be
8
2026-08-13 • via Nuitee
L
Lex • family_with_children • nl
9
2026-08-13 • via Nuitee
R
Raphaël • family_with_children • be
9
2026-08-13 • via Nuitee
L
Lex • family_with_children • nl
9
2026-08-13 • via Nuitee
I
ilker • family_with_children • tr
10
Konum harika,otel temiz fakat çay kahve servisi yok
Pros:

Konum

2026-08-13 • via Nuitee
E
Eneda • family_with_children • lu
10
Pros:

Everything

Cons:

Nothing

2026-08-12 • via Nuitee
A
Aicha • family_with_children • ch
9
Séjour très agréable, hôtel propre, confortable et idéal pour les familles. ❤️
Pros:

« Nous avons beaucoup aimé cet hôtel. Il est très confortable, très propre et agréable. La chambre était impeccable et nous nous sommes vraiment bien sentis pendant notre séjour. Nous reviendrons avec plaisir ! » ⭐️

Cons:

« Le séjour était très agréable. Un petit point à améliorer serait d’avoir un micro-ondes dans les chambres familiales, surtout pour les parents avec de jeunes enfants qui ont besoin de réchauffer leur lait ou leurs repas. »

2026-08-12 • via Nuitee
G
Gonzalo • solo_traveller • sk
10
Pros:

The hotel is amazing. The location was exceptional, close to bus and tram stops. Everything was clean. Breakfast was rich and plenty of good food.

2026-08-12 • via Nuitee
H
Henrik • family_with_children • dk
9
Fremragende, godtbeliggende hotel med venligt personale og dejlige værelser - men pas på sovesofaen
Pros:

Dejligt hotel ca. 20 minutters gang fra Mittlere Brücke gennem byens gågade. Serviceminded personale. Vi havde et dejligt rum til tre med masser af plads, køleskab, te/kaffe-muligheder og nydeligt badeværelse. Boede lige på hotellets hjørne på 3. sal - og havde ingen støjgener. Morgenmaden var velassorteret og god. Alt i alt særdeles behageligt ophold - men man betaler også de schweiziske priser ... Bemærk: Parkeringshuset er med indkørsel fra Grosspeteranlage, og man skal derned fra Grosspeterstrasse.

Cons:

Sovesofaen var en tynd madras oven på fjedre - ikke særlig behagelig. Receptionisten sagde efterfølgende, at de var ved at udskifte dem, så måske bliver det bedre. Hotellets personale udviste meget stor ivrighed ved morgenmaden for at fjerne tom service - lidt for ivrigt til min smag, når man hele tiden blev forstyrret. Men det er jo alt i alt småkrusninger på et dejligt ophold.

2026-08-12 • via Nuitee
N
Nejla • family_with_children • tr
8
Gayet güzel ve yeterli idi
Pros:

Merkezi bir konuma sahip ,temiz .Fiyat performans olarak çok iyi.

2026-08-12 • via Nuitee
Z
ZANETA • solo_traveller • gb
10
Lovely short stay
Pros:

Lovely hotel with beautiful rooms.

2026-08-11 • via Nuitee