Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Room cleanliness
Noise issues

Categories

Cleanliness
7.98
The review mentioned issues with cleanliness in the room.
Service
9.45
General sentiment of helpfulness and friendliness from various reviews.
Location
8.99
Highlighted as perfect for traveling to and from the airport and train station.
Room Quality
7.44
Complaints about noise, comfort of beds, and general room conditions.
Amenities
8.47
Standard amenities offered, although a refrigerator was mentioned as missing.
Value for Money
8.43
Overall value was seen positively, despite some issues in specifics.
Food and Beverage
8.98
Breakfast was deemed sufficient and satisfactory.
Overall Experience
9.05
Overall, experiences were a mix of good and bad, but a reasonable expectation was set.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:16

Property Description

Modern 4-Star Comfort
Located just 800 meters from the train station, the Novotel Basel City offers a convenient and stylish stay in the heart of the city.

Convenient Amenities
Enjoy free public WiFi, a restaurant serving international cuisine, and a well-stocked hotel bar offering a variety of wines and cocktails.

Business and Leisure
Take advantage of the Business Corner, inclusive public transport during your stay, and the proximity to Basel's main attractions, all within a 10-minute walk.

Book your stay at Novotel Basel City now for a seamless blend of comfort and convenience.

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.
Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Location

Guest Reviews

8.6
Based on 4211 reviews
Cleanliness: 7.98
Service: 9.45
Location: 8.99
Room Quality: 7.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 9.05
M
Monia • family_with_children • it
10
2026-09-05 • via Nuitee
M
Muriel • family_with_children • fr
8
super bien
Pros:

hotel bien situé le ticket tram offert e facilité notre visite

Cons:

rien

2026-09-04 • via Nuitee
S
Sajjad • family_with_children • us
9
2026-09-04 • via Nuitee
D
Dobri • solo_traveller • bg
10
2026-09-04 • via Nuitee
M
Marco • family_with_children • ch
9
2026-09-04 • via Nuitee
L
Lydie • couple • lu
9
Pros:

Nice comfortable room.

2026-09-03 • via Nuitee
J
Jessica • family_with_children • de
8
2026-09-02 • via Nuitee
I
Isabella • family_with_children • ch
8
Good price and location
Pros:

Well located in Basel. As many hotels it includes the tram ticket which was a good surprise. The bed was comfortable and they gave us more pillows after requesting

Cons:

.

2026-09-02 • via Nuitee
S
shlomo • solo_traveller • il
9
2026-09-02 • via Nuitee
M
miriam • family_with_children • es
9
Buena experiencia
Pros:

Atención recepcionista alemana Leah, la habitación espaciosa y sofa cama cómodo. Desayuno menos variado que otros hoteles 4 estrellas pero bien. Fuente de agua para rellenar en el pasillo de la planta, con opción agua con gas.
A dos paradas de tranvía de la estación central, y a tres paradas del centro. Frecuencia adecuada.
Nos prepararon lunch box el último día para desayunar

Cons:

Ubicación, a dos paradas tranvía estación central, pero zona hotel desangelada.
Éramos 3 personas y no nos reponian siempre 3 juegos de la toalla de ducha.
Pensaba por las fotos de Booking.com que la habitación tenía bañera, el suelo de la ducha resbalaba un poco

2026-09-02 • via Nuitee
A
Ariel • family_with_children • il
10
2026-09-02 • via Nuitee
E
Eleanor • family_with_children • gb
9
Very clean, modern, good value.
Pros:

Very helpful staff, fun bathroom! Comfy big bed. Close to public transport.

Cons:

We needed the sofabed out for the kids and there was no headboard.

2026-09-01 • via Nuitee
E
Eugen • family_with_children • de
8
Pros:

Frühstück

2026-09-01 • via Nuitee
B
Burçak • family_with_children • tr
9
Kaliteliydi
Pros:

Oda ve dizaynı

Cons:

Yok

2026-09-01 • via Nuitee
F
Felix • solo_traveller • ch
8
2026-09-01 • via Nuitee
K
Krishan • family_with_children • de
10
Ideales Hotel für einen Städtetrip
Pros:

Sehr freundliches Personal
Super Ausstattung der Zimmer
ideal gelegen für einen Zwischenstopp

Cons:

-

2026-08-31 • via Nuitee
L
Leeuwesteijn • solo_traveller • nl
7
Pros:

Gastvrijheid

Cons:

Ja de kamer was top, bedden minder en we hadden een baby van 1 jaar maar geen kinderbed en wel een slapbank met gevaarlijke hoeken

2026-08-31 • via Nuitee
J
Jose filipe • solo_traveller • ch
9
2026-08-31 • via Nuitee
I
Ioulia • family_with_children • cy
9
2026-08-31 • via Nuitee
B
Bram • solo_traveller • nl
10
Pros:

Klantvriendelijk en kregen de upgrade naar Exective suite. We hebben enorm genoten van het hotel. Het was echt even ontspannen na een autorit van 1000km

2026-08-30 • via Nuitee