Mercure Bali Legian

Hotels
Mercure
8.4 (2609 reviews)
Jalan Legian No. 328 , Legian , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cons:
Room maintenance issues
Inconsistent food quality

Categories

Cleanliness
8.56
Rooms and facilities are very clean and well-maintained.
Service
8.83
Staff were responsive and friendly, providing excellent service during the stay.
Location
9.07
Well located in the heart of Legian, walking distance to many attractions.
Room Quality
8.22
Room with plunge pool was fantastic; however, some rooms were noted as dated.
Amenities
8.55
Facilities including pools and public spaces were noted as lovely.
Value for Money
8.01
Good value but some mentioned the property felt a bit tired.
Food and Beverage
7.56
Breakfast varied in quality; some dining options were considered inconsistent.
Overall Experience
8.43
Overall a great stay with minor improvements needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:40

Property Description

Luxurious Tropical Stay

Outdoor Swimming Pool & Wellness Center
Enjoy a refreshing dip in our outdoor pool or indulge in a relaxing treatment at our spa and wellness center to rejuvenate your senses.

Convenient Location & Modern Amenities
Located minutes away from Kuta Beach and Beachwalk Shopping Centre, our 4-star hotel offers modern rooms with free WiFi, flat-screen TVs, and en suite bathrooms. Benefit from our 24-hour front desk assistance for all your needs.

Eco-Friendly Initiatives & Culinary Delights
Proudly holding the Green Key certificate, we are committed to environmental sustainability. Experience our on-site dining options serving a variety of international dishes and beverages in a cozy atmosphere.

Book your stay at Mercure Bali Legian now and be a part of our green initiative for a memorable and responsible travel experience.

Important information:

Please note that the credit card used for booking must be presented with a valid ID with the same name upon check in, otherwise the property may reject the booking or request that full payment is settled immediately with an alternative method. Any deposit payment will be refunded to the credit card used for booking.

Please note that accommodations is free for 2 children under 12 using the existing bed, and a 50% discount applies for their breakfast.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 363,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2609 reviews
Cleanliness: 8.56
Service: 8.83
Location: 9.07
Room Quality: 8.22
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 8.43
L
Lindsey couple au
4
Disappointing stay
Pros:

That staff were really friendly

Cons:

This hotel is extremely dated and needs an upgrade. We paid extra for a pool access room and wish we hadn’t. The room was small, there were smokers in the room next door smoking in their outdoor area so it drifted into our room. None of the service buttons located around the pool actually worked, trying to get staff attention to order a drink was next to impossible. The breakfast was very average, if you didn’t get there at 7.30 everything was gone and not replaced. Overall it was a disappointing stay and we won’t be back.

2026-05-24 via Nuitee
A
arora couple au
9
Ambience hospitality was good
Pros:

Good staff clean

2026-05-23 via Nuitee
J
Julie solo_traveller au
10
Pros:

Handy

Cons:

Smell

2026-05-23 via Nuitee
R
Rebecca couple au
8
2026-05-22 via Nuitee
D
David solo_traveller au
8
2026-05-21 via Nuitee
J
Jasmine couple au
10
2026-05-20 via Nuitee
R
Raymond solo_traveller au
8
Pros:

Friendly staff and location of property was convenient.

Cons:

Street noise from passing motorcycles and traffic. The extra service tax added to all drinks and food when buying within the Hotel.

2026-05-18 via Nuitee
W
Wayne couple au
10
Pros:

Location was perfect

Cons:

Pool area & rooms were great

2026-05-17 via Nuitee
D
Dianne solo_traveller au
10
It was in a really good spot and l would go back there again.
Pros:

I loved everything there.

Cons:

That l had to go home.

2026-05-17 via Nuitee
K
Kayciee solo_traveller au
7
Pros:

The bed, the pool, and staff

Cons:

The aircon wasn't able to work properly as the room wasn't fully enclosed, the breakfast included was disgusting

2026-05-16 via Nuitee
C
caseywK9961ZU Family
10
12/10 all around
Pros:

Amazing breakfast!
There is a wide range of options for everyone to enjoy and all dietary requirements. Would highly recommend the buffet breakfast for anyone who stays.

2026-05-15 via Tripadvisor
F
Freedom34381464036 Family
10
All round winner
Pros:

The mercure never disappoints. Amazingly friendly helpful staff, great facilities and very close to shops, restaurants and the beach. Great food and the infinity pool is so peaceful. This is our second visit and we will be back!

2026-05-15 via Tripadvisor
W
W6800CNpeterb Family
10
Great
Pros:

Great location
Great food
Rooms clean and well serviced

2026-05-15 via Tripadvisor
K
Kim couple au
9
2026-05-15 via Nuitee
B
breanna couple au
8
The resort is absolutely beautiful, the pools, spa and dining were all amazing an clean and the staff are so welcoming a
Pros:

I loved the location, close enough to all the fun but far enough away that’s it’s a bit more quiet. The resort was beautiful, the pools were clean and it’s a small enough resort that their isn’t people sitting on top of you.

Cons:

For the first 4 nights of our 10 night stay we had no hot water, the staff sent someone up each time to fix it but once the shower was turned off again we would have the same issue. The staff were very accommodating and ended up moving our room and we continued to have a beautiful stay.

2026-05-15 via Nuitee
P
Peter couple au
9
absolutely perfect with friendly staff always ready to help
Pros:

location,
private plunge pool room,
staff all perfect

Cons:

nothing to dislike

2026-05-15 via Nuitee
S
Samantha solo_traveller au
10
Planning to bring my whole family back next year
Pros:

The staff are so friendly and helpful- nothing was too much trouble. Location was centralised to shops and a short walk to the beach

Cons:

No swim
Up bar

2026-05-14 via Nuitee
A
Armer solo_traveller au
7
Pros:

Hotel was in a good location.

Cons:

The smell coming from the bathroom, the extra 21% ++ tax on everything you buy at the hotel. The road noise of a night was extremely loud!

2026-05-14 via Nuitee
S
Sharon solo_traveller au
8
2026-05-14 via Nuitee
S
Sharon solo_traveller au
8
Pros:

Almost everything

Cons:

We had a acces to pool area room. It could have been better if there was a chair and somewhere to place drink.

2026-05-14 via Nuitee