Victoria Palace Hotel & Zen Wellness

Hotels
8.8 (207 reviews)
via Petrarca , Gallipoli , it

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Cons:
Cleanliness issues
Breakfast could be better

Categories

Cleanliness
7.91
Some issues with cleanliness reported, such as ants and smoking odor.
Service
9.38
Staff was very attentive and helpful throughout the stay.
Location
9.42
Great location, walking distance to attractions and beaches.
Room Quality
8.87
Rooms were mostly clean and well-stocked with amenities.
Amenities
8.9
The pool area and lobby were well-maintained.
Value for Money
8.36
Some guests found the hotel to be a bit overpriced.
Food and Beverage
8.41
Breakfast variety could be improved, but it was generally good.
Overall Experience
9.18
Guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 11:08

Property Description

Luxurious Accommodation
The 4-star Victoria Palace Hotel & Zen Wellness in Gallipoli, Puglia offers elegantly furnished rooms with private bathrooms, air conditioning, and satellite TV. Some rooms even feature a balcony with pool views, ensuring a comfortable and relaxing stay.

Culinary Delights
Indulge in Salentine cuisine at the hotel's restaurant, where fresh local ingredients are skillfully prepared to create delicious dishes. Pair your meal with a selection of the finest wines from the region for a truly authentic dining experience.

Wellness and Activities
Unwind by the outdoor pool or take advantage of the Zen Wellness facilities. Let the staff arrange guided tours and group activities to explore the beautiful surroundings of Gallipoli.

Experience luxury, gastronomy, and relaxation at Victoria Palace Hotel & Zen Wellness. Book your stay now for an unforgettable experience.

Important information:

Please note, access to the spa comes at an extra cost and is available upon reservation. The spa is closed on Thursday.

In accordance with government guidelines related to the Coronavirus (COVID-19), guests are required to show the "green pass" to be able to access to the restaurant-breakfast service, to the gym and to the Wellness Center.

Kindly note that guests under 16 are not allowed in spa and GYM.Swimming pool: Closed from Thu, Oct 15, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BDS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 207 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 9.18
D
Dany couple us
7
Overall a good stay but the rooms can benefit from more attention to amenities for the price paid
Pros:

The staff is nice and helpful. The pool area v nice

Cons:

The AC in the room was barely cooling and the water pressure in the shower very faint.

2026-07-01 via Nuitee
D
Davide solo_traveller it
7
Pros:

Posizione e piscina

Cons:

Pulizia

2026-06-29 via Nuitee
B
Beat couple ch
9
Pros:

Pool, Frühstück, Personal

2026-06-28 via Nuitee
M
Michele solo_traveller it
9
2026-06-27 via Nuitee
M
Michel couple ch
7
2026-06-26 via Nuitee
F
FRANCK solo_traveller fr
10
Séjour détente au Salento
Pros:

Super emplacement proche d'une belle plage, l'hôtel est très bien équipé, le petit déjeuner super et surtout la gentillesse du personnel

2026-06-25 via Nuitee
A
Arni family_with_children is
6
2026-06-23 via Nuitee
G
Giulio family_with_children it
9
2026-06-22 via Nuitee
D
Didier solo_traveller fr
9
Pros:

Très bel établissement moderne.il faut la voiture pour aller dans la vieille ville a 2kms

2026-06-22 via Nuitee
S
Sladjana solo_traveller rs
10
Pros:

Posebna pohvala za osoblje,koje je divno i gostoljubivo! Objekat/soba sve je za svaku preporuku.

2026-06-20 via Nuitee
F
Franz family_with_children ch
8
2026-06-20 via Nuitee
H
HERVE couple fr
8
2026-06-20 via Nuitee
P
Petra couple ch
8
Pros:

Sehr freundliche Mitarbeiter. Wir haben ein up grad bekommen und die Suite war herrlich, sehr viel Platz mit grosser Terrasse.

Cons:

Das Frühstück hat uns leider nicht überzeugt.

2026-06-19 via Nuitee
P
Pascal couple fr
9
Très bel établissement et accueil très attentionné du personnel
2026-06-16 via Nuitee
C
Claire solo_traveller gb
10
Pros:

Beautiful hotel, nice pool area, lovely spa

Cons:

It’s a good walk to the old town, I was fine with this but for some people it may to far out.

2026-06-15 via Nuitee
A
Anita solo_traveller ie
9
Pros:

Lovely boutique hotel, pool n rooms very nice

Cons:

You need a taxi to Old Town

2026-06-15 via Nuitee
R
Reisebuero Intertravel extended_group de
8
Selbst das Hotel und die Verpflegung sind sehr gut.
Cons:

Das Hotel hat keinen Strand und der Weg zum Strandbad, das man extra bezahlt, war sehr unbequem

2026-06-14 via Nuitee
K
Karen family_with_children ie
7
Pros:

The hotel was lovely and bright . The rooms were spacious and comfortable. The layout around the courtyard and pool worked well

Cons:

The reception staff were grumpy and unhelpful… when we arrived after a long journey the guy didn’t look up them his computer screen for over five minutes . No acknowledgment of us at all…
Eventually without even a hello he said I need your identification….He gave us little to no information … when we asked
About getting a taxi into town he handed us a couple of business cards for local companies.. on the way into the town on the first night we shared a taxi with another Irish couple who gave us loads of information on comparison…
I didn’t know until we were checking out that hotel guests could get a discount on certain beach clubs , when I overhead them telling another party checking in about it … incidentally that party were also offered help with their bags.. we were not… there was a big deal made about having to pay €5 to
Replenish pool towels which I thought was a bit much for a hotel of this price. The staff
In the restaurant for breakfast were lovely and friendly in comparison

2026-06-11 via Nuitee
G
Guyonnet solo_traveller fr
9
Hôtel agréable.
Pros:

Je félicite toutes les équipes d'une grande amabilité et flexibilité, les garçons du front desk ont un effort à faire toutefois... (sorry guys).
Les espaces communs sont propres et entretenus. La literie confortable. Le directeur veille à la bonne tenue de son établissement.

Cons:

Le petit déjeuner est à revoir complètement... cette prestation à 20 ans cela ne se fait plus. Les produits ne sont pas healthy ni qualitatifs. C'est le seul point négatif à mon sens sur tout mon séjour.

2026-06-10 via Nuitee
L
Lorenzo couple it
9
Ottimo hotel, buona la posizione, buona la colazione
Pros:

Molto pulita

2026-06-07 via Nuitee