Mercure Edinburgh Haymarket

Hotels
Mercure
8.6 (7341 reviews)
38 Gardners Crescent , Edinburgh , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Heating issues
Cleanliness problems

Categories

Cleanliness
6.99
Several mentions of cleanliness issues, including stagnant water and unclean rooms.
Service
9.96
Staff were frequently described as kind and helpful.
Location
9.5
A nice quiet location within walking distance to the city center.
Room Quality
7.45
Issues with broken heating, cold rooms, and missing amenities.
Amenities
7.98
Some amenities were reported as non-functional, including heating and coffee machines.
Value for Money
8.94
Reports of reasonable pricing for the services provided at the hotel.
Food and Beverage
8.99
Breakfast was noted as good, although there was mention of room service failures.
Overall Experience
8.96
Mixed experience with significant issues but some positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:22

Property Description

Central Location in Edinburgh City Centre
Located just minutes away from the Edinburgh International Conference Centre and Haymarket train station, the Mercure Edinburgh Haymarket offers convenience and accessibility for both business and leisure travelers.

Modern Rooms with Essential Amenities
Each room at the hotel is equipped with USB chargers, free high-speed internet, air conditioning, a minibar, and tea/coffee making facilities. Guests can relax in a comfortable seating area and enjoy the convenience of a well-equipped bathroom with complimentary toiletries.

Convenient Facilities and Nearby Attractions
Guests can enjoy the convenience of a 24-hour front desk and a bar within the hotel. With popular attractions like Edinburgh Castle and Edinburgh Zoo just a short distance away, the Mercure Edinburgh Haymarket is the perfect base for exploring the city.

Book your stay at Mercure Edinburgh Haymarket now for a memorable experience in the heart of Edinburgh!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that one child under 12 years can stay free of charge in an extra bed (only available in Comfort Double with Sofa Bed or Privilege Double with Sofa Bed).

Please note that older children are charged GBP 20 per night in an extra bed (only available in Comfort Double with Sofa Bed or Privilege Double with Sofa Bed).

Please note accommodations and breakfast are free for 2 children aged under 6 years staying in a parent/guardian's room. From 6 to 13 years accommodations is free, and there is a 50% discount on breakfast.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 7341 reviews
Cleanliness: 6.99
Service: 9.96
Location: 9.5
Room Quality: 7.45
Amenities: 7.98
Value for Money: 8.94
Food and Beverage: 8.99
Overall Experience: 8.96
N
Nihal couple de
10
Super Lage
Pros:

Sehr gut

2026-07-04 via Nuitee
Y
Yevgeniia family_with_children ua
10
Номер чистий, зручний,додатково в номері були капці та халати, також чай/кава з печивком🩷 сніданки в стилі "еng
Pros:

Все супер

2026-07-04 via Nuitee
F
Fasma Diele solo_traveller it
9
2026-07-04 via Nuitee
G
george solo_traveller es
9
2026-07-04 via Nuitee
N
Nicola couple gb
8
Good
Pros:

Good location, staff friendly and helpful. Nice breakfast

Cons:

No evening meal

2026-07-03 via Nuitee
K
Kürtünlü couple tr
10
2026-07-02 via Nuitee
S
Sabina couple az
10
2026-07-02 via Nuitee
D
Daniel couple ch
8
Schöne geschichtsträchtige Stadt
Pros:

Alles war ganz ok. Die Lage empfanden wir gut, auch wenn man schon noch einige Schritte gehen musste bis zum Zentrum. Wir hatten einige gute Restaurants in der Umgebung gefunden.

Cons:

Der Lobby Bereich ist ziemlich klein und schnell "überbelegt". Der Mann an der Bar war nicht sehr kompetent, er war unsicher und kannte das Getränkeangebot überhaupt nicht.

2026-07-02 via Nuitee
T
Tomasz solo_traveller pl
8
Pros:

Położenie. Blisko do starego miasta, okolica bardzo spokojna

Cons:

Brak gniazdka w łazience. To bardzo dziwne.

2026-07-02 via Nuitee
J
Jonothan solo_traveller gb
8
2026-07-01 via Nuitee
I
Imogen solo_traveller gb
10
2026-07-01 via Nuitee
A
annabelle solo_traveller fr
10
Pros:

La propreté le personnel trop gentil le petit déjeuner parfait

2026-07-01 via Nuitee
R
R solo_traveller ie
10
2026-07-01 via Nuitee
F
French solo_traveller gb
10
Pros:

Perfect stay

2026-06-30 via Nuitee
F
French solo_traveller gb
10
2026-06-30 via Nuitee
M
Miguel Angel family_with_children es
10
2026-06-30 via Nuitee
A
Ahmed solo_traveller gb
10
Pros:

Had a wonderful stay. Rohan at desk sorted my reservation . Clean room staff helpful

2026-06-30 via Nuitee
S
Sabina couple az
10
otel herseyi ile guzel. konum 10 dakikslık
2026-06-30 via Nuitee
P
Peter solo_traveller gb
9
2026-06-30 via Nuitee
R
René couple de
7
Alles sehr gut soweit
Pros:

Alles war soweit sehr gut. Die Lage ist super nahe an der Innenstadt, die Zimmer waren sauber, beim Frühstück gab es alles wichtige und der Preis war im Vergleich gering.

Cons:

Nur die Kissen sind etwas groß und hart und der Wasserdruck in der Dusche könnte besser sein.

2026-06-29 via Nuitee