Mercure Edinburgh Haymarket

Hotels
•
Mercure
8.6 (7575 reviews)
38 Gardners Crescent , Edinburgh , GB

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Heating issues
Cleanliness problems

Categories

Cleanliness
6.99
Several mentions of cleanliness issues, including stagnant water and unclean rooms.
Service
9.96
Staff were frequently described as kind and helpful.
Location
9.5
A nice quiet location within walking distance to the city center.
Room Quality
7.45
Issues with broken heating, cold rooms, and missing amenities.
Amenities
7.98
Some amenities were reported as non-functional, including heating and coffee machines.
Value for Money
8.94
Reports of reasonable pricing for the services provided at the hotel.
Food and Beverage
8.99
Breakfast was noted as good, although there was mention of room service failures.
Overall Experience
8.96
Mixed experience with significant issues but some positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:22

Property Description

Central Location in Edinburgh City Centre
Located just minutes away from the Edinburgh International Conference Centre and Haymarket train station, the Mercure Edinburgh Haymarket offers convenience and accessibility for both business and leisure travelers.

Modern Rooms with Essential Amenities
Each room at the hotel is equipped with USB chargers, free high-speed internet, air conditioning, a minibar, and tea/coffee making facilities. Guests can relax in a comfortable seating area and enjoy the convenience of a well-equipped bathroom with complimentary toiletries.

Convenient Facilities and Nearby Attractions
Guests can enjoy the convenience of a 24-hour front desk and a bar within the hotel. With popular attractions like Edinburgh Castle and Edinburgh Zoo just a short distance away, the Mercure Edinburgh Haymarket is the perfect base for exploring the city.

Book your stay at Mercure Edinburgh Haymarket now for a memorable experience in the heart of Edinburgh!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that one child under 12 years can stay free of charge in an extra bed (only available in Comfort Double with Sofa Bed or Privilege Double with Sofa Bed).

Please note that older children are charged GBP 20 per night in an extra bed (only available in Comfort Double with Sofa Bed or Privilege Double with Sofa Bed).

Please note accommodations and breakfast are free for 2 children aged under 6 years staying in a parent/guardian's room. From 6 to 13 years accommodations is free, and there is a 50% discount on breakfast.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Location

Guest Reviews

8.6
Based on 7575 reviews
Cleanliness: 6.99
Service: 9.96
Location: 9.5
Room Quality: 7.45
Amenities: 7.98
Value for Money: 8.94
Food and Beverage: 8.99
Overall Experience: 8.96
G
GIANLUCA • couple • it
10
2026-10-17 • via Nuitee
A
Andrass • family_with_children • dk
10
Pros:

Fantastic room
Fair price
Nice room, bed and shower

2026-10-17 • via Nuitee
O
Olga • family_with_children • gb
9
2026-10-17 • via Nuitee
T
thomas • couple • fr
10
2026-10-15 • via Nuitee
T
thomas • couple • fr
10
2026-10-15 • via Nuitee
A
Amanda Dunn • family_with_children • gb
10
2026-10-15 • via Nuitee
S
SILVIA • couple • es
10
Increíble, volveré
Pros:

El personal y la ubicación

Cons:

Nada

2026-10-15 • via Nuitee
L
Larysa • couple • us
10
2026-10-14 • via Nuitee
A
Anthony • couple • es
10
2026-10-14 • via Nuitee
B
Barry • couple • gb
10
Pros:

Everything…facilities were absolutely great the staff very friendly a nice stroll to town centre about 20 minutes

2026-10-14 • via Nuitee
S
Sarah • solo_traveller • de
9
Pros:

Alle waren super freundlich und hilfsbereit, bequeme Betten, saubere Zimmer, sauberes Bad

2026-10-14 • via Nuitee
C
Carine • couple • ie
9
Gostei muito. O hotel é organizado, tem bom atendimento e a localização é boa.
Pros:

O quarto era grande e a cama confortável.
O café da manhã é excelente!

Cons:

Nada a reclamar.

2026-10-13 • via Nuitee
J
John • solo_traveller • ie
5
Pros:

Location

Cons:

Chaos at breakfast time as the hotel tried to cater for two coach loads of guests at the same time without capacity to do so.
Restaurant closed the evening I stayed. No meals available in house.

2026-10-13 • via Nuitee
C
Chris • couple • gb
6
Just about value for money given it is walking distance to the city centre.
Pros:

Well located, clean and some very helpful hotel team members.

Cons:

There was a damp smell on entering the room, and the bathroom seemed to be the source. The rooms were smaller than expected and no shelves for storing clothes. The bed was firm which was adequate.

2026-10-12 • via Nuitee
S
susana • couple • ar
10
Excelente estadía
2026-10-12 • via Nuitee
V
Vlad • solo_traveller • il
10
Pros:

Very well

2026-10-11 • via Nuitee
K
Kazimierz • solo_traveller • gb
10
Pros:

Well decorated and clean hotel throughout. Polite and professional staff.

2026-10-11 • via Nuitee
H
Henrique • solo_traveller • br
9
2026-10-11 • via Nuitee
L
Luis • solo_traveller • pt
8
Pros:

Localización

Cons:

Wi-fi, impropia en um hotel de este precio.
Instalación eléctrica poco moderna. Dificultad para conectar nuestros dispositivos

2026-10-11 • via Nuitee
L
liz • couple • gb
5
Wouldn’t stay here again poor value for money
Pros:

10 min walk from the station

Cons:

Bedroom carpet and bathroom floor were dirty.
Carpet also had lots of stains
Not worth £240 for one night
Poor value

2026-10-11 • via Nuitee