Radisson Hotel Kandy

Hotels
Radisson
8.6 (1445 reviews)
SARANANKARA ROAD 31 , Kandy , lk

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Excellent food
Cons:
Moldy smell in room
Inconsistent service speed

Categories

Cleanliness
8.15
Some reviews mentioned clean rooms, but there were concerns about moldy smells.
Service
8.92
Staff was frequently described as helpful and friendly.
Location
8.85
Many reviews highlighted the convenient location near city attractions.
Room Quality
8.3
Rooms were generally comfortable, though some rated them as just acceptable.
Amenities
8.64
Amenities were not specifically mentioned but are standard for the hotel type.
Value for Money
8.1
Some felt the price was a bit high for the services received.
Food and Beverage
9.15
Breakfast and food quality received multiple positive mentions.
Overall Experience
8.72
Overall, guests had a pleasant experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 10:45

Property Description

Modern Amenities and Features
Radisson Hotel Kandy offers a rooftop pool, bar, lounge, and fitness center for guests to relax and unwind. The rooms are equipped with modern amenities such as a 40-inch LED TV, complimentary WiFi, and a mini bar, ensuring a comfortable stay.

Culinary Delights
Indulge in a culinary journey at Dine, the hotel's signature restaurant, serving buffet breakfast and a variety of Asian and International cuisine made from fresh produce. For a unique experience, head to Bommu Rooftop Bar to enjoy panoramic views of Kandy while sipping on cocktails and savoring finger foods.

Convenient Location
Situated in the heart of Kandy, Radisson Hotel is just a short walk away from the Temple of the Tooth Relic and Kandy City Center, making it an ideal choice for travelers looking to explore the city. Book your stay now and experience the best of Kandy at Radisson Hotel Kandy.

Important information:

1. Guests staying over 24th December will be charged an additional mandatory Xmas gala dinner charge of USD 46 inclusive of taxes per person / Children between age 6 to 11 will be charged USD 23 inclusive of taxes per child.
2. Guests staying over 31st December will be charged an additional mandatory New Year gala dinner charge of USD 46 inclusive of taxes per person / Children between age 6 to 11 will be charged USD 23 inclusive of taxes per child.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$30 per person per night when using an existing bed.
    People 4 years old and over stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1445 reviews
Cleanliness: 8.15
Service: 8.92
Location: 8.85
Room Quality: 8.3
Amenities: 8.64
Value for Money: 8.1
Food and Beverage: 9.15
Overall Experience: 8.72
D
dimuthu couple lk
9
Its great experience for our life and they delicious food verities
Pros:

Beautiful lake view and they give us birthday surprises.

2026-06-06 via Nuitee
P
Paveen solo_traveller lk
10
2026-06-06 via Nuitee
A
allamsetty couple in
10
Over all good and enjoyed.
Pros:

Rooms are neat, hot water is available all the time. staff are good. i stayed room no 420. View from balcanoy is very nice.

Cons:

Over all enjoyed the stay and no regrets. would like to stay next time when i visit again.

2026-06-04 via Nuitee
J
James couple ie
10
2026-06-04 via Nuitee
D
desandum2025 Family
10
Best hotel in kandy
Pros:

I had a wonderful stay at this hotel. The location is very convenient, making it easy to access nearby attractions, shops, and transport. The staff were friendly, welcoming, and always ready to assist with any needs, which made the experience even better. The room was clean, comfortable, and well-maintained with all the basic amenities provided. The bed was especially comfortable, ensuring a good night’s sleep. Wi-Fi was reliable, and the overall environment was peaceful and relaxing. The breakfast was fresh and tasty with a nice variety of options. Overall, it was a great value for money and I would definitely recommend this hotel.

2026-06-03 via Tripadvisor
A
adhiyaa2026 Couples
10
Perfect
Pros:

We had an amazing experience at thid hotel.perfect staff

2026-06-03 via Tripadvisor
H
hirushans2026 Business
10
excellent service
Pros:

we had a wonderful stay at radiason ka ndy. friendly staff specially malki achini and ashiq was perfect. good food and excellent service

2026-06-03 via Tripadvisor
D
Dorothy couple ae
9
2026-06-03 via Nuitee
R
ranjank627 Couples
10
Friendly staff
Pros:

Beautiful stay. Friendly staff. Definitely we can recommended this place

2026-06-02 via Tripadvisor
S
sukhmanig2026 Family
10
Amazing
Pros:

Amazing experience. Best location and clean rooms.

2026-06-02 via Tripadvisor
8
827milindak Family
8
Great Location, Great Service, Friendly staff, Value for money.
Pros:

I recently stayed at this hotel with my family and had a wonderful experience.
The location is beautiful, and I was fortunate to stay in a lakefront room, which offered stunning views and a very relaxing atmosphere.
Ashik and Malki from the front office provided outstanding service. Overall, the staff were friendly, professional, and welcoming.

2026-06-01 via Tripadvisor
N
nihalk296 Couples
10
Comfortable stay
Pros:

Very good atmosphere. Foodwas amazing. Nice staff. Room was so comfortable

2026-06-01 via Tripadvisor
6
605danald Family
10
Lovely place to be in kandy and to experience a great hospitality
Pros:

It was a great experience in this beautiful hotel. The staff was very friendly and the room and good was excellent. Lovely place to be in Kandy

2026-06-01 via Tripadvisor
S
Sherpa67587383577 Couples
10
Perfect stay
Pros:

One of the best hotel in kandy. Staff was so polite specially jayantha malki and achini as well . They arrange perfect room for us. It's clean and comfortable. Definitely we will visit again

2026-06-01 via Tripadvisor
U
Unal couple tr
9
2026-06-01 via Nuitee
G
Gizem couple tr
8
2026-06-01 via Nuitee
M
Muskan couple ae
1
Waiting time was too long.
2026-05-31 via Nuitee
V
viandaz family_with_children fr
5
Situation bien mais personnel à revoir !
Pros:

La vie sur le lac de Kandy très jolie

Cons:

Le personnel était débordé par un mariage ! Nous avions deux chambres connectées dans l’une d’e tte elle l’électricité n’a pas marché tout le long de notre séjour nous avons signalé ce problème à plusieurs reprises mais il n’a pas été réglé !

2026-05-31 via Nuitee
L
lnmartin23 NONE Randolph, Morris County, New Jersey
10
Wonderful hotel conveniently close to Kandy Lake
Pros:

A clean, conveniently located hotel with friendly staff and fantastic breakfast buffet. The hotel is walking distance to Kandy Lake and the Kandy City Centre shopping mall.

2026-05-30 via Tripadvisor
T
Thomas family_with_children de
9
2026-05-29 via Nuitee