Radisson Hotel Kandy

Hotels
•
Radisson
8.6 (1607 reviews)
SARANANKARA ROAD 31 , Kandy , LK
+94 812 030 700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Excellent food
Cons:
Moldy smell in room
Inconsistent service speed

Categories

Cleanliness
8.15
Some reviews mentioned clean rooms, but there were concerns about moldy smells.
Service
8.92
Staff was frequently described as helpful and friendly.
Location
8.85
Many reviews highlighted the convenient location near city attractions.
Room Quality
8.3
Rooms were generally comfortable, though some rated them as just acceptable.
Amenities
8.64
Amenities were not specifically mentioned but are standard for the hotel type.
Value for Money
8.1
Some felt the price was a bit high for the services received.
Food and Beverage
9.15
Breakfast and food quality received multiple positive mentions.
Overall Experience
8.72
Overall, guests had a pleasant experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 10:45

Property Description

Modern Amenities and Features
Radisson Hotel Kandy offers a rooftop pool, bar, lounge, and fitness center for guests to relax and unwind. The rooms are equipped with modern amenities such as a 40-inch LED TV, complimentary WiFi, and a mini bar, ensuring a comfortable stay.

Culinary Delights
Indulge in a culinary journey at Dine, the hotel's signature restaurant, serving buffet breakfast and a variety of Asian and International cuisine made from fresh produce. For a unique experience, head to Bommu Rooftop Bar to enjoy panoramic views of Kandy while sipping on cocktails and savoring finger foods.

Convenient Location
Situated in the heart of Kandy, Radisson Hotel is just a short walk away from the Temple of the Tooth Relic and Kandy City Center, making it an ideal choice for travelers looking to explore the city. Book your stay now and experience the best of Kandy at Radisson Hotel Kandy.

Important information:

1. Guests staying over 24th December will be charged an additional mandatory Xmas gala dinner charge of USD 46 inclusive of taxes per person / Children between age 6 to 11 will be charged USD 23 inclusive of taxes per child.
2. Guests staying over 31st December will be charged an additional mandatory New Year gala dinner charge of USD 46 inclusive of taxes per person / Children between age 6 to 11 will be charged USD 23 inclusive of taxes per child.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Location

Guest Reviews

8.6
Based on 1607 reviews
Cleanliness: 8.15
Service: 8.92
Location: 8.85
Room Quality: 8.3
Amenities: 8.64
Value for Money: 8.1
Food and Beverage: 9.15
Overall Experience: 8.72
M
Marta • couple • es
10
Perfecto
Pros:

Ubicación limpieza confort

2026-09-17 • via Nuitee
G
Giulia • couple • it
9
2026-09-17 • via Nuitee
A
Andrea • extended_group • es
8
Pros:

Breakfast was amazing. Good shower with pressure (hard to find in Sri Lanka).

Cons:

Unfriendly staff ay the front desk at the time of check in.

2026-09-17 • via Nuitee
S
Sara • solo_traveller • il
9
Pros:

הנוף מהחדר, הבריכה,, שירות הצוות, מגוון האוכל

Cons:

.

2026-09-17 • via Nuitee
I
Ignacio • solo_traveller • es
8
2026-09-15 • via Nuitee
J
jennifer • couple • ch
1
Nie wieder!!!!
Pros:

Pool….

Cons:

Die Zimmer riechen sehr stark modrig. Die Möbel sind alt gammelig und abgenutzt. Den Begriff Sauberkeit und richtig Putzen ist dem Personal auch nicht bekannt.
Rundum eine Schande dass Solch ein Loch noch offen sein darf.

2026-09-14 • via Nuitee
A
Aminath • solo_traveller • mv
8
2026-09-13 • via Nuitee
M
Matteo • family_with_children • it
10
Ottimo hotel a KANDY
Pros:

Tutto

Cons:

NULLA

2026-09-13 • via Nuitee
R
REHAN • solo_traveller • pk
10
Pros:

Friendly Staff
Awsome location & scenery
Good Breakfast & Dinner

2026-09-12 • via Nuitee
N
Nehme • couple • lb
10
2026-09-11 • via Nuitee
A
Anne • solo_traveller • au
9
Pros:

Lovely hotel, fabulous views of the lake and nature reserve, good location, good food

2026-09-11 • via Nuitee
C
Claudia • couple • at
10
Schönes Stadthotel
Pros:

Sehr sehr schönes Stadthotel
mit Ausblick auf den See. Alles perfekt. Wunderschön eingerichtet, große Zimmern,sehr sauber. Essen sehr gut und sehr viel Auswahl.

Cons:

Nichts

2026-09-10 • via Nuitee
B
Balasuriya • solo_traveller • us
9
Excellent stay and highly recomend for anyone who wants to stay in Kandy.
Pros:

The room was very clean and comfortable with a spectacular view of Kandy Lake.

Cons:

The buffet should include more authentic Sri Lankan food rather than Indian cuisine.

2026-09-08 • via Nuitee
S
Shivendra • extended_group • sg
3
2026-09-08 • via Nuitee
M
michelle elizabeth • solo_traveller • uz
10
2026-09-06 • via Nuitee
F
Fahd Nawaz • solo_traveller • de
9
2026-09-04 • via Nuitee
V
Vajira • solo_traveller • au
6
Pros:

Good convenient location, friendly staff. Good size bedrooms

Cons:

Cleanliness could have been improved

2026-09-03 • via Nuitee
S
Suresh • family_with_children • lk
10
Excellent stay.
Pros:

Very good Room with excellent view. Superb Breakfast. Also very supportive Reception and all staff.

Cons:

Needs Improvements to car park and to think of ev charging.

2026-09-02 • via Nuitee
N
Nalin • family_with_children • gb
9
2026-09-02 • via Nuitee
D
Dhanushka • solo_traveller • lk
10
Pros:

Location

Cons:

No bathroom door

2026-09-01 • via Nuitee