Radisson Hotel Kandy

Hotels
Radisson
8.6 (1577 reviews)
SARANANKARA ROAD 31 , Kandy , lk

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Excellent food
Cons:
Moldy smell in room
Inconsistent service speed

Categories

Cleanliness
8.15
Some reviews mentioned clean rooms, but there were concerns about moldy smells.
Service
8.92
Staff was frequently described as helpful and friendly.
Location
8.85
Many reviews highlighted the convenient location near city attractions.
Room Quality
8.3
Rooms were generally comfortable, though some rated them as just acceptable.
Amenities
8.64
Amenities were not specifically mentioned but are standard for the hotel type.
Value for Money
8.1
Some felt the price was a bit high for the services received.
Food and Beverage
9.15
Breakfast and food quality received multiple positive mentions.
Overall Experience
8.72
Overall, guests had a pleasant experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 10:45

Property Description

Modern Amenities and Features
Radisson Hotel Kandy offers a rooftop pool, bar, lounge, and fitness center for guests to relax and unwind. The rooms are equipped with modern amenities such as a 40-inch LED TV, complimentary WiFi, and a mini bar, ensuring a comfortable stay.

Culinary Delights
Indulge in a culinary journey at Dine, the hotel's signature restaurant, serving buffet breakfast and a variety of Asian and International cuisine made from fresh produce. For a unique experience, head to Bommu Rooftop Bar to enjoy panoramic views of Kandy while sipping on cocktails and savoring finger foods.

Convenient Location
Situated in the heart of Kandy, Radisson Hotel is just a short walk away from the Temple of the Tooth Relic and Kandy City Center, making it an ideal choice for travelers looking to explore the city. Book your stay now and experience the best of Kandy at Radisson Hotel Kandy.

Important information:

1. Guests staying over 24th December will be charged an additional mandatory Xmas gala dinner charge of USD 46 inclusive of taxes per person / Children between age 6 to 11 will be charged USD 23 inclusive of taxes per child.
2. Guests staying over 31st December will be charged an additional mandatory New Year gala dinner charge of USD 46 inclusive of taxes per person / Children between age 6 to 11 will be charged USD 23 inclusive of taxes per child.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Location

Guest Reviews

8.6
Based on 1577 reviews
Cleanliness: 8.15
Service: 8.92
Location: 8.85
Room Quality: 8.3
Amenities: 8.64
Value for Money: 8.1
Food and Beverage: 9.15
Overall Experience: 8.72
K
K9058PGlindab Couples
10
Great hotel
Pros:

We just stayed one night. Room very clean bright and spacious. Good selection at breakfast. Staff very friendly. It is up a steep hill from the main area but wasn’t a problem with us but could see it would be for a longer stay. Good pizza restaurant close by.

2026-08-08 via Tripadvisor
S
Sander family_with_children nl
10
Very good would recommend
Pros:

It was good, as we would expect from the Raddison

2026-08-07 via Nuitee
K
Karyn family_with_children nz
10
Pros:

Great breakfast. Staff were super friendly. Easy to get a tuk tuk from here to town or walk.

Cons:

The closet was in the bathroom which wasn’t ideal.

2026-08-07 via Nuitee
A
Anders solo_traveller se
9
Relaxing stay at Radisson Kandy.
Pros:

Everything. Location is superb due to its proximity to city. Its full of light and airy and spacious somehow. Staff absolutely fantastic dishing out super dishes and Kandyan hospitality. Indian food was a winner and the local dishes with a Kandyan flavour was unique.
Services of Reservstions and, Front desk was superb, after a long journey you just need to rest and they ensure that with a welcome drink and a load of welcome warmth.
Also one more thing commendable, when plates get empty after the meal, the waiters clear the plates promptly, tables are always clean and orderly.

Cons:

Can't think of anything.

2026-08-05 via Nuitee
Z
zulfikara375 Business
10
Nothing to complain
Pros:

We had a noce stay. Friendl staff,good food nothing to complain

2026-08-04 via Tripadvisor
M
mohammad couple ps
10
2026-08-02 via Nuitee
9
901rumeshp Business
10
Nice loction
Pros:

This is my second time to stay in this hotel. Nice location

2026-07-31 via Tripadvisor
T
Trail54244295745 Family
8
Had a great experience
Pros:

We stay here for 2 nights and The location was good and quiet close to the kandy lake (main area)
Rooms were spacious with balcony view to the Kandy lake
They also offer complimentary meal (one meal per day) for baby
Breakfast have sufficient variety but lacks in indian taste. How ever we managed to have Fruits and egg dishes that was okay.
They provide indian dishes in dinner also but we didn’t like the taste (Not according to India) They have good varieties of cakes and pastries also pan cakes.
Over all we have a good stay at this property

2026-07-31 via Tripadvisor
8
80supunl Couples
10
Had a lunch
Pros:

What a beautiful hotel. Friendly staff with delicious food. We had a lunch on rooftop

2026-07-30 via Tripadvisor
8
809indikap Business
10
Perfect team and location
Pros:

Thank you radisson kandy the staff was really friendly especially fromt office team pawan malki jayantha and achini was really helpful

2026-07-30 via Tripadvisor
Y
Y3195CAmohamedn Couples
10
Friendly staff
Pros:

We had a lovely stay. Food was delicious and staff was so friendly. Rooftop bar was perfect for the relax

2026-07-29 via Tripadvisor
A
ajaxamsterdam2015 Solo travel London, England
8
Great hotel, great views!
Pros:

This hotel is on a hill overlooking the city of Kandy. The views from the room and balcony were gorgeous. The check in process was smooth. The staff were nice and polite - as I came to expect and appreciate from the famous Sri Lankan friendliness, plus hospitality.
I had a room right next to the gym (literally right next door!), and the swimming pool was around a 30 second walk a bit further along!
The hotel and room had a modern, chic feel to it, with decent amenities available for use. My tv wasn’t working properly at first, and they promptly arranged someone to come and fix it within 30 mins.
My room rate included a buffet breakfast, with a wide variety of choices (both western and Sri Lankan ones) - I definitely started the day feeling very full afterwards! No real need for lunch! I left my water bottle on the table, and the staff managed to give it back to me the following day! Kudos to them!
The one downside was that the hotel was a little isolated at the hilltop, thus walking around outside at night looking for food, meals, or snacks wasn’t really possible. The only real nearby option was to try the hotel rooftop restaurant - right next to the pool. I tried the fish and chips (which was on offer with free drinks x2 at that time). While the chips were decent, I found the fish a little disappointing - it was a little dry and overcooked. However, it was partly my fault for not sticking to local dishes / cuisine.
All in all I enjoyed my stay at this place, and I miss it after leaving Kandy!

2026-07-29 via Tripadvisor
M
MartinS1851 Solo travel Aarhus, East Jutland, Jutland
8
Nice hotel
Pros:

A large hotel in Kandy—part of a chain, so you know what to expect. Everything worked, but it lacked personality or charm.

2026-07-29 via Tripadvisor
D
Dream32620541745 Business Al Hofuf, Al Ahsa, Eastern Province
10
Good food
Pros:

we had a lovely stay at radisson kandy. friendly staff. Good food

2026-07-27 via Tripadvisor
T
thirandiu Family
10
An amazing experience
Pros:

We had an amazing experience. Thanks for making our stay truly special.

2026-07-27 via Tripadvisor
2
293pathuml Friends getaway
10
Excellent service
Pros:

Great service and wonderful experience at Radisson kandy
I recently visited Radisson Hotel kandy and had a fantastic experience. The atmosphere was welcoming, and the service was top. A special thank to Taniya wedikkarage (Reception) for being so helpful, polite and attentive. Excellent hospitality Highly recommended.

2026-07-27 via Tripadvisor
F
FarAway11965299336 Friends getaway
2
Never choosing again
Pros:

It was such a bad experience at staying in this hotel, but my friends made it worth for us. Don’t be tempted by the name, the Service, the Rooms and the food are very bad.

2026-07-27 via Tripadvisor
S
sadeepac2026 Couples
10
Lovely staff
Pros:

very nice hotel stay was amazing ,very lovely staff

2026-07-27 via Tripadvisor
8
829ruwanp Couples
10
Happy stay
Pros:

Happy stay ,nice staff we will come back again

2026-07-27 via Tripadvisor
N
Navigate59881858578 Family
10
Lovely place to stay in Kandy
Pros:

Very good hotel. Set near the lake , excellent food & room service

2026-07-25 via Tripadvisor