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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Packed lunches
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Non-smoking throughout
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Board games/puzzles
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Kid meals
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Outdoor furniture
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Shallow end
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Fire extinguishers
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Smoke alarms
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Key access
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Wine release events
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Japanese garden
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Health or beauty spa nearby
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Swimming nearby
Review Highlights
Categories
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Property Description
Luxurious Spa Facilities
Indulge in ultimate relaxation at our spa with treatment rooms, a gym, indoor swimming pool, hot tub, and saunas. Pamper yourself with various beauty treatments and massages available on-site.
Award-Winning Dining Experience
Savor English dishes with Mediterranean influences at our acclaimed restaurant, showcasing fresh fish and seafood. Unwind at the bar and lounge areas while enjoying a delightful culinary journey.
Elegant Georgian Country House
Experience the charm of a Grade II listed Georgian country house at Flackley Ash. Each room is equipped with modern amenities, including flat-screen TVs, DVD players, and tea/coffee facilities, ensuring a comfortable stay.
Book now to escape to the tranquil Sussex countryside and enjoy a memorable stay at Flackley Ash Hotel Restaurant and Spa.
Treatments in the beauty rooms to be booked in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 14 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in the hotel rooms and is free of charge.
Location
Guest Reviews
Staff hard working , location good, garden and restaurant variety nice. Easy to park
My room door lock was not very secure. Room Too hot (loft -No AC) Shower ran off a monobloc tap in bath. No bracket on wall for shower head or splash screen . Water pressure too low
Lovely hotel in a great location. Excellent communication before the stay when I needed to make a couple of special requests. Very clean and comfortable and very good facilities. Every single member of staff was polite friendly and very helpful and made us feel very welcome. Would highly recommend this hotel.
Nothing it was all great
Zimmer, Fitnessraum, Schwimmbad, Restaurant, Terrasse, weitläufig
The room was beautiful and comfortable, loved walking around the gardens and orchard, excellent food, high standard, reasonable prices, kind and friendly staff
My only complaint is, people were smoking cigarettes on the private terrace directly below the french windows in my bedroom. The smoke came DIRECTLY into my room. HORRIBLE. The hotel should ask smoking guests to be mindful of others, and perhaps move away from the building if other guests have their doors or windows open (it was hot weather). This issue was a real disappointment for me, and not really acceptable for an expensive room. If it wasn't for this, the hotel would be 10/10.
Friendliness of staff. Great location to Rye. Excellent swimming pool and spa.
The location was great,the restaurant really nice,the food was delicious,,highly recommend the duck,was spot on
The spa was small but decent,a bit crowded as quests from outside the hotel can use it as well so that is a bit uncomfortable
The location is really great if you are looking to explore Rye. The staff were very friendly. The building is beautiful outside, the restaurant was lovely (although did not eat here). There are lots of lovely outdoor space to relax and explore. The cleaning staff were great at cleaning the room, refreshing towels and items.
The rooms felt quite dated, but the biggest issue of all was that the walls were paper thin, it felt like you were staying in one big room with a bunch of strangers. I could hear every single word of my neighbours conversations, of people walking past in the hallway, I could hear them cleaning their teeth among other things, every word of their TV show so as you can imagine sleep was disturbed easily & it wasn't possible to relax in the morning (even with earplugs). Now this may have been as I was situated close to reception, however after speaking with friends who stayed they experienced the same issue. I feel for £130 per night I was expecting more - even just a room where I can't hear everyone! As a result personally I would not stay again. I did not have the breakfast so could not comment on this.
The grounds were lovely and the restaurant looked pretty. The wait staff were friendly.
The walls were quite thin, so noise from people walking past the room was easily heard, and the room itself was uncomfortably warm despite the fans provided. While these issues affected our stay, they were ultimately not our main concern.
Our main concern arose on the day of check-out, when I discovered my cat playing with a chocolate button that appeared to have been left under the table in the room. As chocolate is toxic to cats, this was understandably very alarming. I immediately brought the chocolate to reception to raise the issue.
The staff member at the front desk looked into the matter and offered to remove our drinks from the previous evening from the bill. When I showed her the chocolate itself, she brought out the bin from beneath the desk and asked whether I wanted to throw it away.
I appreciate that the individual staff member may not have personally been responsible for the situation, and mistakes can happen. However, I felt disappointed by how the concern was handled. We declined the offer regarding the drinks and explained that the issue was not about compensation, but rather that the situation could have had a much more serious outcome had my cat ingested the chocolate.
As pet owners staying at a pet-friendly hotel, we would expect a high standard of cleanliness and greater awareness of potential hazards. While accidental oversights can occur, what left us particularly unsettled was the feeling that the seriousness of the issue was not fully recognised. The response we received — particularly the offer of complimentary drinks in this context and being offered the wastebin twice — unintentionally gave us the impression that our concern had been dismissed rather than properly acknowledged and addressed.
Friendly and efficient staff.
Lovely spot with great views.
Well appointed and comfy room.
A bit pricey.
Spa needs an upgrade.
Beautifully clean, lovely grounds
Nothing not to like
Staff and food were excellent. Very friendly
Bathroom bit tired
Went the night before a 2 day course. Comfy, clean and tidy. Food on the course wasn't too great.
Not disabled friendly
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