Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable
Great breakfast
Cons:
Outdated shower fixtures
Limited food options

Categories

Cleanliness
9.86
Building is old but clean and well-maintained.
Service
9.83
Staff is exceptionally friendly and attentive.
Location
9.87
Very reasonable distance to cafes/restaurants.
Room Quality
9.72
Rooms are comfortable and spacious.
Amenities
9.25
Good amenities including spa and pool.
Value for Money
9.21
Good value for service and comfort.
Food and Beverage
9.26
Excellent breakfast and food options.
Overall Experience
9.83
Wonderful experience with attentive staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:38

Property Description

Luxurious Accommodations
The modern and elegantly decorated rooms at Crowne Plaza Bandung offer a comfortable stay with amenities such as air conditioning, flat-screen cable TV, and en suite bathrooms. Guests can enjoy city and mountain views, adding to the charm of their stay.

Dining Excellence
With four dining options on-site, including Mosaic All Day Dining Restaurant offering Indonesian and international cuisines, guests can indulge in a variety of culinary delights. For a more relaxed atmosphere, Connexions Lobby's Lounge serves coffee and desserts.

Leisure and Business Facilities
From a fitness center and outdoor pool to a spa and kids' club, the hotel provides ample opportunities for relaxation and recreation. Business travelers can benefit from the business center and meeting facilities, making it ideal for both leisure and work trips.

Book your stay at Crowne Plaza Bandung for a memorable experience in the heart of the city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 1 year old and over stay for Rp 600,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 731 reviews
Cleanliness: 9.86
Service: 9.83
Location: 9.87
Room Quality: 9.72
Amenities: 9.25
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.83
M
Melanie solo_traveller us
10
Comfortable Bandung hotel with many amenities
Pros:

I had a fabulous stay. I would rate the Bandung hotel as one of my best hotel stays. From the attentive staff, to the wonderful breakfast, to a spacious room that is tastefully decorated in marble, to a staff member who helped me with travel plans. I enjoyed the afternoon tea and the cocktail hour with a view looking towards the mountains. The door attendants were always very helpful about quickly securing me a taxi. The pool area is lovely and spacious. If people have a toddler child, there is even an attractive play area. My only regrets is that I and’s not have time to stay longer.

Cons:

I can’t think of anything.

2026-05-16 via Nuitee
N
Nabilah solo_traveller my
10
Pros:

Everything

Cons:

Nothing

2026-05-15 via Nuitee
S
Scott solo_traveller au
9
Relaxing time in Bandung.
Pros:

Cleanliness and smiling helpful staff. Upgraded room.

Cons:

No close convenience stores.

2026-05-13 via Nuitee
J
JH couple nl
10
2026-05-12 via Nuitee
S
Sitikhadijah87 Solo travel Singapore
10
Home away from home!
Pros:

Dear Crowne Plaza Bandung Team,

Thank you so much for taking such wonderful care of my daughter during her 21st birthday solo trip. Knowing she was away from home, it meant a lot to us that your team went the extra mile to make her feel so special and welcomed.

The beautiful room decoration surprise and birthday cake truly made her celebration memorable and touched our hearts deeply. It was such a thoughtful gesture and created a moment she will always remember.

Thank you once again for your kindness, warmth, and excellent hospitality. You turned what could have been an ordinary stay into a very meaningful and unforgettable experience for her.

Wishing your amazing team continued success and happiness always. ❤️

2026-05-10 via Tripadvisor
B
BT couple id
7
Satisfied
Pros:

Hotel need to be renovated.

Cons:

Shower is not working properly

2026-05-08 via Nuitee
M
Merel couple nl
10
Royaal verblijf in hartje Bandung
Pros:

Prachtig hotel met supervriendelijk personeel. De kamer was heel comfortabel en groot. Ontbijt was uitgebreid en lekker. We hebben genoten!

Cons:

Niets, alles was super

2026-05-07 via Nuitee
S
Sepet_SomAr solo_traveller my
8
Comfortable Stay
Pros:

Services was prompt and staff were eager to assist!

Cons:

The traffic congestion ....

2026-05-06 via Nuitee
S
Suhaimi family_with_children sg
10
2026-05-06 via Nuitee
M
Masashi couple jp
10
2026-05-06 via Nuitee
A
AKIO couple tw
8
2026-05-04 via Nuitee
A
arisraz Couples Jakarta, Java
10
Fabulous service
Pros:

This hotel service is top notch. During check in, we were greeted by Febby, which recommended us various culinary spots in the city. Then we checked in and found that the bathtub’s water was full of dirt. When we complained, Satrio, the staff, responded swiftly by upgrading our room. This service quality alone deserves a five star.

Apart from the service, the hotel is located near many attractions spots such as Braga Street and Cihapit Market. The room is quite old but very spacious.

Overall, this is a 5/5 hotel particularly if you have many activities in the city centre.

2026-05-03 via Tripadvisor
T
Tellya family_with_children au
8
Nice and comfortable
Pros:

Booking is easy, room is nice and comfortable.

Cons:

Service a bit slow, maybe short of staff?

2026-05-03 via Nuitee
富安 solo_traveller tw
6
Cons:

房間內有股味道。梳妝台鏡子安裝過高,座位上看不到自己,需站起來才能看到自己臉,這是第一次在旅館內碰到此情況。

2026-05-03 via Nuitee
C
cihad couple de
6
Cons:

- No Smoking Area at evening. Only can get outside but there not even a chair to sit..
- Pool / Jakuzi close at 8pm why should it close so early
Disappointed from a 5 Star Hotel

2026-05-03 via Nuitee
S
shadi solo_traveller au
7
2026-05-01 via Nuitee
Y
Yinn Yinn couple au
9
Pleasant
Pros:

The staff was very friendly and efficient

2026-05-01 via Nuitee
J
Joko solo_traveller id
10
Pros:

Good place to stay.

2026-04-29 via Nuitee
S
Sean solo_traveller us
10
Centrally located amazing hotel with exceptional staff, awesome breakfast and large pool
Pros:

Centrally located, walking distance to Braga St. Amazing and attentive staff. Awesome pool for swimming laps. Nice hot tub for post hikes or site seeing. Super exceptional staff. Had a last minute 6 am flight out of Halim Int'l so had to depart hotel at 230 am. Staff packed Togo breakfast with latte and basket of pastries. Amazing!!! Daily breakfast was also amazing with lots of choices.

Cons:

It's gorgeous with a 10 ⭐ service team... What's there not to like. (Actually some of the guests are very rude and disrespectful to the staff... so have to watch entitled people being demanding)

2026-04-27 via Nuitee
M
Matt family_with_children au
8
We as a family had 2 connecting rooms, we enjoyed our stay very much. Very close to Braga st
Pros:

Amazing staff, very pleasant, friendly, helpful. I was bit disappointed with breakfast selection, eggs had an unpleasant smell, am assuming they were not organic however my wife enjoyed the breakfast because they had good selection of Indonesian breakfast which she enjoys. Good value for money. I highly recommend this place.

Cons:

Breakfast selection and eggs they served also their coffee beans were inferior quality, coffee wasn’t smooth was bitter. Hardly any salad selection, salad dressing almost didn’t exist. 5* hotel should have good quality Olive oil and vinegar, large fresh salad selection.

2026-04-27 via Nuitee