Go Hotels Butuan

Hotels
•
Robinsons Hotels and Resorts
7.8 (990 reviews)
Robinsons Place Butuan, J.C. Aquino Ave., Brgy. Bayanihan, Butuan City , Butuan , ph

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable beds
Cons:
Dirty bathrooms
No elevator
Small rooms

Categories

Cleanliness
7.35
Cleaning issues reported, including visible dust and dirty bathrooms.
Service
9.31
Staff were friendly and provided good customer service, though some reviews mentioned unhelpfulness at the front desk.
Location
9.85
Convenient location near malls and shopping areas, highly rated by guests.
Room Quality
7.31
Rooms noted as small and needing a makeover; reports of issues with broken amenities.
Amenities
6.34
Lack of essential amenities like microwave and mini fridge, and issues reported with the elevator.
Value for Money
6.8
General sentiment was that prices were high for the quality of the rooms and service received.
Food and Beverage
6.85
No breakfast mentioned and limited food options available.
Overall Experience
8.62
Mixed experiences; while some enjoyed the convenience of the location, many noted significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:12

Property Description

Convenient Location
Located right beside Robinsons Place Butuan, Go Hotels Butuan offers a prime spot for guests to explore the city easily. Gaisano Butuan is also just 2.5 km away, providing additional shopping and dining options nearby.

Comfortable Rooms
The air-conditioned rooms at Go Hotels Butuan are equipped with essential amenities such as a flat-screen TV, in-room safe, and free WiFi. The simple yet functional furnishings ensure a comfortable stay for guests. Additionally, the daily housekeeping service maintains a clean and organized environment.

Helpful Services
With a 24-hour front desk and friendly staff, Go Hotels Butuan offers assistance with luggage storage, meeting arrangements, and more. Guests can also indulge in massage services on-site and opt for convenient airport transfers for a hassle-free travel experience.

Book your stay at Go Hotels Butuan now for a seamless and enjoyable trip to Butuan!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BXU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 990 reviews
Cleanliness: 7.35
Service: 9.31
Location: 9.85
Room Quality: 7.31
Amenities: 6.34
Value for Money: 6.8
Food and Beverage: 6.85
Overall Experience: 8.62
J
James • couple • au
7
Very relaxing and enjoyable
Pros:

The location of the hotel

Cons:

The Earthquake was scary

2026-06-12 • via Nuitee
J
Jay • couple • ph
8
Easy access to all government facilities like SSS Pag-ibig and DFA. Katabi nya bar na naririnig mo yong tugs!tugs! From
Pros:

Katabi nya mall at bar. Easy access sa lahat at 2KM away from McDonalds

Cons:

Yong mag iigib ka tubig sa hallway. Yong aircon nya di masyado malamig

2026-06-10 • via Nuitee
D
David • family_with_children • us
1
2026-06-09 • via Nuitee
M
Mrs. Jeong • solo_traveller • au
8
2026-06-08 • via Nuitee
M
Mrs. Jeong • solo_traveller • au
8
2026-06-08 • via Nuitee
J
Janeth • solo_traveller • au
9
Outstanding 😘
Pros:

Location was great, easy access to transportations,staff was polite and good value for money.

Cons:

Absolutely nothing 😁

2026-06-07 • via Nuitee
A
Alvin Clovel Pulido • couple • au
7
2026-06-06 • via Nuitee
A
Alan • solo_traveller • ca
1
Avoid if at all possible
Pros:

Nothing really. You get what you pay for - best part of the hotel is the fact that there is easy access to the mall.

Cons:

Shower head mouldy, small room with oversized bed was very cramped, not cleaned well, air conditioner blows over bed making me sick, walls have cracks in them, will never stay in this hotel again.

2026-06-03 • via Nuitee
S
Shierley Oraiz • family_with_children • ph
4
pls improve on the facilities . cleanliness and comfort
Pros:

just location

Cons:

clealiness and comfort does not meet expectation , noise of construction , towel not clean and with smell , kindly improve on these

2026-05-29 • via Nuitee
C
Casana • family_with_children • ph
6
highly recommended.
2026-05-20 • via Nuitee
L
litardo • solo_traveller • us
8
Pros:

the bed

Cons:

not much.th tv picture was crap

2026-05-18 • via Nuitee
M
Macalam • solo_traveller • ie
6
2026-05-18 • via Nuitee
S
Susan • solo_traveller • au
6
Good service
Pros:

Clean

Cons:

No fridge

2026-05-16 • via Nuitee
R
Ramos • solo_traveller • ph
7
2026-05-15 • via Nuitee
B
Blade • couple • au
9
2026-05-06 • via Nuitee
A
Andaluz • extended_group • ph
8
My stay was good
Pros:

Accessibility

Cons:

Cost

2026-05-06 • via Nuitee
K
Kim • couple • us
8
it's good.
Pros:

The breakfast is okay, the room is comfortable so far, and the location is very convenient, overall it's okay.

Cons:

the services is slow, the breakfast is not on time.

2026-04-30 • via Nuitee
S
Silva • solo_traveller • ph
7
2026-04-29 • via Nuitee
E
Estoya • family_with_children • ph
8
2026-04-29 • via Nuitee
E
Erwin • solo_traveller • ph
8
2026-04-27 • via Nuitee