Vision Premier Hotel & Spa

Hotels
•
Independent
8.2 (51 reviews)
41 Phu Doan Str, Hoan Kiem Dist, Hanoi, 100000 , Hanoi , VN
84-24-972199262

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Facilities

Full-service spa
Proposal/romance packages available
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Central location / near lake
Friendly, helpful staff
Good value / affordable
Comfortable beds / generally comfortable stay
Cons:
Poor cleanliness (dirty linen, hair, smelly drains)
Noise from hospital/street and occasional late-night disturbance
Room condition issues (small vs photos, cracked fittings, windows not sealing)
Breakfast quality and service problems

Categories

Cleanliness
4.5
Multiple reviews call out grubby linen, hair on pillowcases, dirty tables/ashtray on balcony, strong drain smell and generally poor cleaning standards.
Service
10
Numerous mentions of very friendly, helpful and professional staff (explicit praise for staff member 'Liêu', 'lovely staff', etc.), consistently a strong positive across languages.
Location
9.8
Repeatedly praised for central location, proximity to lake and convenience; several notes that it sits opposite a hospital which can cause noise but overall location is a key positive.
Room Quality
7
Mixed comments: some find rooms comfortable, others report rooms smaller than expected, cracked vanity, windows not sealing, limited hot water and outdated fittings—overall slightly below excellent.
Amenities
9
Amenities are rarely discussed; assigned a standard-good score and slightly increased to balance highly negative cleanliness/room notes while remaining consistent with the hotel’s value positioning.
Value for Money
9.6
Multiple reviewers note the hotel is affordable and good value for the price ('affordable', 'price are excellent', 'お値段の安さ').
Food and Beverage
6.3
Breakfast is frequently criticized as average or poor (not replenished, dirty tables, unimpressed staff serving breakfast); therefore below the overall target.
Overall Experience
9.4
Overall mixed but leaning positive: excellent service and location and strong value offset cleanliness and some room issues; many guests report they would return or recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-22 00:26

Property Description

Indulge in Relaxation at the Spa: Pamper yourself with rejuvenating massages and treatments at the hotel's luxurious spa.

Convenient Amenities: Enjoy complimentary wireless internet, concierge services, and shuttle access to nearby attractions for a hassle-free stay.

Savor Delicious Dining Options: Treat yourself to gourmet meals at the on-site restaurant, or unwind with a refreshing drink at the trendy bar/lounge.

Don't miss out on experiencing all these amazing features and amenities. Book your stay at Vision Premier Hotel & Spa for an unforgettable getaway in Hanoi!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff wears personal protective equipment

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 51 reviews
Cleanliness: 4.5
Service: 10
Location: 9.8
Room Quality: 7
Amenities: 9
Value for Money: 9.6
Food and Beverage: 6.3
Overall Experience: 9.4
D
damien • solo_traveller • gb
1
2026-05-13 • via Nuitee
M
Margarita • solo_traveller • es
7
Pros:

La ubicación fue perfecta, el desayuno no tanto

2026-05-13 • via Nuitee
M
Michael • couple • au
6
Average
Pros:

It was generally speaking rather average

Cons:

Room not as expected , 1 spare pillow which had no cover and filthy, breakfast very average

2026-05-09 • via Nuitee
H
Hà • couple • vn
9
Pros:

Mình vừa có dịp nghỉ tại khách sạn này và thực sự rất hài lòng từ dịch vụ đến không gian. Phòng ốc sạch sẽ, thoáng mát, được chuẩn bị kỹ lưỡng và rất thoải mái. Không gian yên tĩnh, phù hợp để nghỉ dưỡng sau những ngày làm việc căng thẳng.
Điểm cộng lớn nhất chính là đội ngũ nhân viên, đặc biệt là bạn Liêu. Bạn rất nhiệt tình, thân thiện và luôn sẵn sàng hỗ trợ khách hàng một cách nhanh chóng, chu đáo. Từ lúc checkin đến khi check out, mình đều cảm nhận được sự chuyên nghiệp và tận tâm.
Chắc chắn mình sẽ quay lại trong thời gian tới và sẽ giới thiệu cho bạn bè, người thân. Rất đáng để trải nghiệm!

2026-05-02 • via Nuitee
E
Esevanacoel • solo_traveller • es
7
2026-05-02 • via Nuitee
C
Carmen • family_with_children • au
7
Location location location, and affordable with lovely staff.
Pros:

The location and price are excellent. The staff were lovely and helpful.

Cons:

The room wasn't quite as good as it looks in the photos. It is opposite the hospital so pretty busy but surprisingly not noisy at night

2026-04-28 • via Nuitee
A
Armando • couple • it
3
HOTEL DA EVITARE
Cons:

ABBIAMO PRENOTATO UNA CAMERA PIU' GRANDE CON BALCONE, POCO PRIMA DEL NOSTRO ARRIVO CI HANNO MANDATO UN MESSAGGIO CHE IL BAGNO DELLA CAMERA AVEVA UN PROBLEMA, CI HANNO ASSEGNATO UNA CAMERA SENZA BALCONE PIU' PICCOLA ALLO STESSO PREZZO,

2026-04-27 • via Nuitee
J
Jason • solo_traveller • us
8
Pros:

I mean it was nothing fancy but it was a real nice comfortable staying with good staff

Cons:

Really nothing not to like

2026-04-25 • via Nuitee
C
Chloe • solo_traveller • au
7
2026-04-21 • via Nuitee
T
Tiến • solo_traveller • vn
8
Pros:

Gần trung tâm

Cons:

Không có

2026-04-15 • via Nuitee
A
Aleksandr Rodionov • family_with_children • ru
8
Pros:

Нормальный отель за свою цену. На 1-2 дня остановиться можно, выходит на шумную улицу на которой больница, поэтому с самого утра много шума. Расположение неплохое, рядом с озером. Дружелюбный персонал.

Cons:

Окна раздвижного типа не закрывались до конца, была щель в 5 мм, поэтому и ощущение что с открытым окном. На полках быль, такая что можно рисовать

2026-04-08 • via Nuitee
L
Lynn • couple • au
4
Was not what I expected. Staff were very good. Did not stay and moved to another hotel
Cons:

Cracked vanity basin. Grubby linen. Hair on pillowcase. Situated right opposite busy hospital.

2026-04-06 • via Nuitee
V
vero • couple • es
9
2026-03-31 • via Nuitee
M
MISA • family_with_children • jp
7
良かったです。
Pros:

スタッフの方がとても親切でした。
お値段の安さ、立地の良さで満足です。

Cons:

排水溝の臭いがキツいです。
掃除が行き届いてない感じがありました。

2026-03-30 • via Nuitee
L
Laura • family_with_children • at
8
Pros:

Unkompliziertes nettes Personal

Cons:

Wir konnten zwar die Toilette am Gang benutzen, da unser Zimmer noch nicht fertig war, diese war jedoch nicht sehr sauber.
Die Lage ist sehr zentral aber es ist auch ein Krankenhaus gegenüber. Dies hat uns aber weniger gestört, als eine alte Dame die die ganze Nacht mit ihrem Fahrrad und einem Lautsprecher um das Hotel fuhr und so die Schlafqualität erheblich minderte.

2026-03-27 • via Nuitee
C
Christophe • couple • fr
6
Hotel qui a son charme même si l’office n’est pas séduisant
Pros:

Son emplacement et son style

Cons:

Un peu bruyant car coté rue

2026-03-23 • via Nuitee
R
Rooi Ping • couple • au
3
Location
Pros:

Location

Cons:

The place is much dated - photos seems to be taken perhaps 20 years ago? Towels is bare thin, room was not cleaned at all for 5 nights stay. Tv isn’t working. Not sound proofed. Place feels damp, certain spots on wall water damage. Breakfast was not as photos. Front staff member Tom was helpful and friendly.
Good aircon.
The place have seen better days and no much care or love for a long while.

2026-03-22 • via Nuitee
K
Kim • couple • nl
5
Geen aanrader. Veel mooiere hotels te vinden in dezelfde prijsklasse
Pros:

Kamer was ok maar wel erg oud. Receptioniste was erg aardig

Cons:

Niet schoon, vieze asbak op balkon, geen geluids dichte ramen dus veel lawaai ‘s nachts. 1 minuut warm water uit de douche.

Ontbijt was een aanfluiting. Vieze tafels, werd niet aangevuld, ongeïnteresseerde jongen die de boel zonder enige aandacht regelde.

Hotel ligt helemaal niet in historische stadshart, dat is bijna een km lopen.

2026-03-22 • via Nuitee
V
Victor • family_with_children • au
3
Pros:

The only positive point was the location that is right in the middle of the chaos.

Cons:

I stayed only one night and the hotel is a bit of a catfish. It's not like the photos. Bathroom is quite tight. I like firm mattress. But, this one is beyond hard and not comfy. The hotel is old and wouldn't stay again.

2026-03-19 • via Nuitee
K
Kamal • family_with_children • in
9
2026-03-18 • via Nuitee