Hotel Le Relais Saint-Jacques

Hotels
9 (2181 reviews)
13 avenue De Verdun , Saint-Jean-de-Luz , FR

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Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
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Review Highlights

Pros:
Good location
Friendly service
Cons:
Breakfast variety
Cleanliness issues in bathrooms

Categories

Cleanliness
8.46
Several mentions of cleanliness, but some concerns about bathroom maintenance.
Service
9.43
Generally positive comments about friendly and helpful staff.
Location
9.97
Location frequently praised as perfect and convenient.
Room Quality
8.42
Comfortable rooms noted, but some reported issues with views and size.
Amenities
8.95
Adequate amenities mentioned, though some dissatisfaction with the breakfast variety.
Value for Money
8.91
Good value for money highlighted, especially in regard to location.
Food and Beverage
8.46
Breakfast quality received mixed reviews; some mentioned minimal options.
Overall Experience
9.43
Overall positive sentiment with guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:07

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms with modern amenities such as a flat-screen TV, free internet access, and a minibar. The private bathrooms are equipped with conveniences like a hairdryer and a towel rail for your comfort.

Accessibility and Comfort
Experience the highest standards of comfort at our hotel, designed to be inclusive and welcoming for all guests. With features like an elevator providing unrestricted access, we ensure a seamless stay for everyone, including disabled individuals.

Delightful Dining Experience
Start your day right with a delicious breakfast service provided at Hotel Le Relais Saint-Jacques. Enjoy a variety of options to fuel up for a day of exploring the beautiful surroundings of Saint-Jean-de-Luz.

Book now to experience the perfect blend of luxury, accessibility, and excellent service at Hotel Le Relais Saint-Jacques.

Important information:

The hotel reception is open from 07:00 to 19:00. For people wishing to access the hotel outside opening times, the door code will be sent by text message or email.

When traveling with pets, please note that an extra charge of EUR 15 per night applies. Please note that the property can only allow pets with a maximum weight of 20 kilos.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Location

Guest Reviews

9
Based on 2181 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
G
Geoff • solo_traveller • gb
8
2026-09-18 • via Nuitee
R
ROUSSEAU • solo_traveller • fr
9
Séjour sept 2026
Pros:

Très bon accueil ! Emplacement parfait et petit déjeuner au top ! Jolie chambre. Je recommande cet hôtel.

2026-09-17 • via Nuitee
B
bernadette • couple • fr
9
Très confortable proximité port et centre ville
Pros:

Accueil chaleureux
Nous avons pu nous installer dès le début de l’après midi et ainsi profiter du centre ville tout près
Emplacement idéal près du centre ville et du port

Cons:

Petit déjeuner très classique donc un peu cher

2026-09-16 • via Nuitee
M
Mélida • couple • fr
10
Pros:

Accueil et instructions claires

2026-09-15 • via Nuitee
D
Daniel • family_with_children • es
8
2026-09-15 • via Nuitee
G
Ghislaine • couple • fr
8
2026-09-15 • via Nuitee
V
Vanessa • solo_traveller • fr
9
2026-09-14 • via Nuitee
M
Mª Pau • couple • es
7
Pros:

Ubicación

Cons:

Habitación y baño bastante pequeño, suficiente si solo quieres dormir.

2026-09-14 • via Nuitee
J
janine • couple • fr
10
très agréable.
Pros:

Nous avons tout aimé dans cet hôtel, situation, literie, service.

Cons:

tout est bien

2026-09-14 • via Nuitee
A
Angelika • couple • de
10
2026-09-14 • via Nuitee
H
herbert • solo_traveller • fr
7
2026-09-13 • via Nuitee
C
Christian • solo_traveller • fr
9
Pros:

Emplacement propreté accueil refait à neuf

Cons:

Absence de parking hôtel bien que des parkings payants soient à proximité et un gratuit surchargé pas facile à trouver

2026-09-11 • via Nuitee
L
Lemasson • couple • fr
7
2026-09-09 • via Nuitee
A
ANA • couple • es
7
2026-09-09 • via Nuitee
F
Francoise • couple • fr
9
Séjour très agréable
Pros:

L'accueil, la chambre et la propreté sont parfaits. le petit déjeuner un peu simple.
L'hotel se situe près de la gare et du centre ville, une belle option pour découvrir Saint Jan de Luz.

Cons:

rien

2026-09-09 • via Nuitee
M
Marta • extended_group • es
8
Hotel con excelente ubicación
Pros:

Centrico

Cons:

Nada

2026-09-08 • via Nuitee
J
john • couple • ie
8
Pros:

All was fine and relaxed. No complaints.

Cons:

No complaints

2026-09-08 • via Nuitee
M
Mirenel • solo_traveller • es
9
Pros:

Ubicación

2026-09-08 • via Nuitee
J
Jean Francois • couple • fr
7
Hotel bien situé et agréable.
Pros:

L'emplacement près du centre et de la gare, l'accueil agréable, la propreté de l'ensemble. Les équipements sont bien ceux d'un trois étoiles, dont un ascenseur.

Cons:

La chambre est un peu petite, et la salle de bains est très petite. Le lit de 140, et la moquette au sol, ce qui devient rare dans un trois étoiles.

2026-09-08 • via Nuitee
Y
YOLANDA • solo_traveller • fr
9
Pros:

Superbe, si je peux, je reviendrai, tout était trop bien. Merci!

Cons:

Rien. Tout très bien.

2026-09-07 • via Nuitee