Hotel Le Relais Saint-Jacques

Hotels
9 (2053 reviews)
13 avenue De Verdun , Saint-Jean-de-Luz , fr

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Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Breakfast variety
Cleanliness issues in bathrooms

Categories

Cleanliness
8.46
Several mentions of cleanliness, but some concerns about bathroom maintenance.
Service
9.43
Generally positive comments about friendly and helpful staff.
Location
9.97
Location frequently praised as perfect and convenient.
Room Quality
8.42
Comfortable rooms noted, but some reported issues with views and size.
Amenities
8.95
Adequate amenities mentioned, though some dissatisfaction with the breakfast variety.
Value for Money
8.91
Good value for money highlighted, especially in regard to location.
Food and Beverage
8.46
Breakfast quality received mixed reviews; some mentioned minimal options.
Overall Experience
9.43
Overall positive sentiment with guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:07

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms with modern amenities such as a flat-screen TV, free internet access, and a minibar. The private bathrooms are equipped with conveniences like a hairdryer and a towel rail for your comfort.

Accessibility and Comfort
Experience the highest standards of comfort at our hotel, designed to be inclusive and welcoming for all guests. With features like an elevator providing unrestricted access, we ensure a seamless stay for everyone, including disabled individuals.

Delightful Dining Experience
Start your day right with a delicious breakfast service provided at Hotel Le Relais Saint-Jacques. Enjoy a variety of options to fuel up for a day of exploring the beautiful surroundings of Saint-Jean-de-Luz.

Book now to experience the perfect blend of luxury, accessibility, and excellent service at Hotel Le Relais Saint-Jacques.

Important information:

The hotel reception is open from 07:00 to 19:00. For people wishing to access the hotel outside opening times, the door code will be sent by text message or email.

When traveling with pets, please note that an extra charge of EUR 15 per night applies. Please note that the property can only allow pets with a maximum weight of 20 kilos.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

Location

Guest Reviews

9
Based on 2053 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
A
agustin • extended_group • es
7
2026-06-13 • via Nuitee
E
Emilio • couple • es
9
Hotel tranquil, net i confortable
2026-06-13 • via Nuitee
S
stephane • couple • fr
8
Pros:

La gentillesse du personnel

Cons:

Rien

2026-06-11 • via Nuitee
P
Patricia • couple • us
10
We would recommend your hotel for anyone coming to Saint Jean de Luz or as a base to visit other towns.to Saint Jean de
Pros:

Great location because we did not have a car and took the bus a lot to neighboring towns.

Cons:

There is nothing that we didn’t like. Cyril and Florence were friendly, helpful, respectful.

2026-06-11 • via Nuitee
H
Hervé • solo_traveller • fr
9
Pros:

Hotel bien situé par rapport à mes besoins. chambres confortable. trés bon petit déjeuner.

2026-06-09 • via Nuitee
I
Ingeborg • solo_traveller • nl
9
Pros:

Fijne kamer met eigen goed werkende airco, goed bed, lokatie top, eigen parkeerplaatsen in de garage

Cons:

Het is wat lastig te vinden ( vonden wij)

2026-06-09 • via Nuitee
E
Elena • solo_traveller • es
8
Pros:

La ubicación

Cons:

Nada

2026-06-08 • via Nuitee
I
I.P.M • solo_traveller • es
8
Comodidad y muy bien ubicado
Pros:

La cama, muy cómoda. El baño muy completo y la posibilidad de tomar café. En general, la habitación, perfecta.

Cons:

No podemos opinar del desayuno ya que no lo he hemos podido probar.

2026-06-07 • via Nuitee
S
Severine • couple • fr
6
2026-06-06 • via Nuitee
A
ana m. • solo_traveller • es
10
2026-06-05 • via Nuitee
T
Toonen • solo_traveller • nl
8
Pros:

De sfeer in het hotel

2026-06-04 • via Nuitee
B
Bruno • couple • fr
9
2026-06-04 • via Nuitee
N
Nadia • couple • fr
10
2026-06-03 • via Nuitee
L
Lorraine • couple • au
8
2026-06-03 • via Nuitee
B
BENOIT • couple • fr
9
Pros:

Tout est parfait

2026-06-03 • via Nuitee
D
Denis • couple • fr
6
Pros:

L emplacements et la proximité du parking

Cons:

La clim n était qu en version chauffage, impossible de rafraîchir la chambre alors qu il faisait plus de 27 dans la chambre. Et avec les fenêtres ouvertes, impossible de dormir à cause du passage et de la circulation dans la rue

2026-06-02 • via Nuitee
C
claude • couple • fr
9
trés bien
Pros:

tout etait parfait

2026-06-02 • via Nuitee
C
christian • solo_traveller • fr
9
2026-06-01 • via Nuitee
R
REGIS • solo_traveller • fr
9
Excellent séjour accueil agréable et hôtel très bien situé
Pros:

Très bien isolé on entend aucun bruit de l’extérieur malgré la circulation

Cons:

RAS

2026-05-31 • via Nuitee
I
Isabelle • solo_traveller • fr
8
Pros:

Hôtel sympathique, très bien situé.
Le personnel est très agréable et professionnel.
Chambre confortable.

Cons:

Néant

2026-05-31 • via Nuitee