Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Nice place
Cons:
Bad smell
High restaurant prices
Cold room

Categories

Cleanliness
7.79
The washroom smelled badly and needs proper cleaning.
Service
10
Standard service, although there were issues with communication about checkout times.
Location
9.76
Nice place, close to downtown.
Room Quality
8.3
Room was cold and required maintenance.
Amenities
9.25
Standard quality for this hotel tier.
Value for Money
8.28
Prices in the restaurant were considered high.
Food and Beverage
7.74
Breakfast is not worth the pay.
Overall Experience
9.29
Experience was mixed due to cleanliness issues but compensated by location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 18:25

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms with satellite TV and elegant interiors at Chagala Hotel. Each room features a work desk, fridge, and complimentary toiletries for your comfort.

Gourmet Dining Experience
Savor buffet and à la carte meals at Hugo’s Restaurant & Bar, offering breakfast, lunch, and dinner options. Enjoy your meals on the summer terrace or at the lounge bar while catching up on international sports on the flat-screen TV.

Convenient Location
With a prime location just minutes away from Uralsk Train Station, City Hall, and the Atrium Shopping Centre, Chagala Hotel is the ideal choice for both leisure and business travelers. Book now to experience the perfect blend of luxury and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: URA

Location

Guest Reviews

8.8
Based on 948 reviews
Cleanliness: 7.79
Service: 10
Location: 9.76
Room Quality: 8.3
Amenities: 9.25
Value for Money: 8.28
Food and Beverage: 7.74
Overall Experience: 9.29
M
Maxim • couple • de
10
2026-08-27 • via Nuitee
A
Abdimomyn • couple • kz
10
2026-08-21 • via Nuitee
Алия • extended_group • kz
2
Понимаю что это не 5звездочный отель, но элементарные вещи типа вытяжки, освежителя в уборной, и работающие пульты для к
Pros:

Пляж, но вода была ледяная в августе

Cons:

Все пульты в комнате не работают, сели батарейки, в санузле нет вытяжки, и нет освежителя воздуха, в комнате летали мухи.

2026-08-19 • via Nuitee
Y
Yevgeniya • couple • kz
10
Удобно и комфортно
Pros:

Комфорт

Cons:

-

2026-08-18 • via Nuitee
M
madina • solo_traveller • kz
10
2026-08-17 • via Nuitee
A
ALEXANDRA • solo_traveller • kz
6
Pros:

Заселили на час раньше, спасибо персоналу. В номерах чисто

Cons:

Под утро в номере начали бегать насекомые, было неприятно

2026-08-14 • via Nuitee
A
ALEXANDRA • solo_traveller • kz
8
Pros:

Номера чистые, приветливый персонал, немного шумно в коридоре, стены тонкие, а так все отлично

2026-08-14 • via Nuitee
G
Gaukhar • solo_traveller • de
10
2026-08-13 • via Nuitee
S
Shovkat • extended_group • uz
7
Pros:

Чисто, хорошо для стоимости в пределах $50 за сутки.

Cons:

Не было зубных щеток и зубных паст. Это непростительный недостаток для гостиниц данного уровня

2026-08-12 • via Nuitee
Кузнецова • solo_traveller • kz
9
2026-08-10 • via Nuitee
M
Mariya • couple • ru
10
2026-08-10 • via Nuitee
Баранова • solo_traveller • ru
10
Pros:

Прекрасный завтрак и доброжелательность персонала.

2026-08-07 • via Nuitee
I
Ibisheva • solo_traveller • kz
10
2026-08-06 • via Nuitee
V
Vladimir • couple • ru
10
2026-08-06 • via Nuitee
A
Askar • solo_traveller • kz
10
2026-08-05 • via Nuitee
G
GURUDATH SATHYAVAN • solo_traveller • in
7
Pros:

Served my purpose of few hours stay to shower and change.

Cons:

Look and feel similar to a Camp building or Barrack

2026-08-05 • via Nuitee
D
Doskhan • solo_traveller • kz
8
Pros:

Location is great, overall staff is great

Cons:

Except they do not speak Kazakh

2026-08-03 • via Nuitee
Z
Zhalgas • family_with_children • kz
4
2026-07-25 • via Nuitee
Мурат • family_with_children • kz
8
2026-07-25 • via Nuitee
Азат • solo_traveller • kz
10
2026-07-22 • via Nuitee