Chagala Hotel Uralsk

Hotels
8.8 (882 reviews)
T. Masina Street 67/1 , Uralsk , kz

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Nice place
Cons:
Bad smell
High restaurant prices
Cold room

Categories

Cleanliness
7.79
The washroom smelled badly and needs proper cleaning.
Service
10
Standard service, although there were issues with communication about checkout times.
Location
9.76
Nice place, close to downtown.
Room Quality
8.3
Room was cold and required maintenance.
Amenities
9.25
Standard quality for this hotel tier.
Value for Money
8.28
Prices in the restaurant were considered high.
Food and Beverage
7.74
Breakfast is not worth the pay.
Overall Experience
9.29
Experience was mixed due to cleanliness issues but compensated by location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 18:25

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms with satellite TV and elegant interiors at Chagala Hotel. Each room features a work desk, fridge, and complimentary toiletries for your comfort.

Gourmet Dining Experience
Savor buffet and à la carte meals at Hugo’s Restaurant & Bar, offering breakfast, lunch, and dinner options. Enjoy your meals on the summer terrace or at the lounge bar while catching up on international sports on the flat-screen TV.

Convenient Location
With a prime location just minutes away from Uralsk Train Station, City Hall, and the Atrium Shopping Centre, Chagala Hotel is the ideal choice for both leisure and business travelers. Book now to experience the perfect blend of luxury and convenience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: URA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for KZT 1,500 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 882 reviews
Cleanliness: 7.79
Service: 10
Location: 9.76
Room Quality: 8.3
Amenities: 9.25
Value for Money: 8.28
Food and Beverage: 7.74
Overall Experience: 9.29
Акарыс couple kz
10
2026-05-23 via Nuitee
Акарыс couple kz
10
2026-05-23 via Nuitee
A
Alexey solo_traveller kz
8
2026-05-22 via Nuitee
R
Ravil Vergazov couple kz
10
2026-05-18 via Nuitee
Махаббат solo_traveller kz
10
Pros:

Остановились в отеле остались очень довольны. В номерах чисто, уютно, всё продумано для комфортного отдыха. Атмосфера спокойная и приятная. Отдельно хочется отметить официанта Данияра очень вежливый, внимательный и приятный в общении сотрудник, благодаря которому впечатление стало ещё лучше. Видно, что персонал действительно старается для гостей. Обязательно вернёмся снова!

2026-05-17 via Nuitee
Мерик solo_traveller kz
10
2026-05-15 via Nuitee
Дильназ couple kz
10
Pros:

Чистота, уютно, двор красивый

2026-05-15 via Nuitee
A
Aleksandr solo_traveller ru
9
Pros:

Уютно Чисто и очень клиенториентированнный персонал! На ресепшен встречала Тамирис ! Спасибо за гостеприимство.

2026-05-15 via Nuitee
D
Daulet solo_traveller kz
8
2026-05-15 via Nuitee
A
Ainur couple kz
10
2026-05-15 via Nuitee
A
Ainura family_with_children kz
10
2026-05-13 via Nuitee
O
Oleg solo_traveller ru
10
2026-05-13 via Nuitee
K
Kazbek couple kz
10
2026-05-10 via Nuitee
Гульнара couple kz
7
2026-05-10 via Nuitee
Актауов couple kz
10
2026-05-06 via Nuitee
A
Anton solo_traveller ru
10
2026-05-05 via Nuitee
L
Lindsay solo_traveller kz
9
Very satisfactory
Pros:

The twin room was spacious and clean, and everything worked. For a tourist, the location is very good, being close to Dostyk Avenue.

2026-05-04 via Nuitee
M
MYKHAILO solo_traveller sk
10
Приятный персонал и уютная атмосфера
Pros:

Понравился персонал - вежливый, доброжелательный. Приятно удивила стирка одежды, которая входила в стоимость номере - уже к вечеру вернули все в лучшем виде

Cons:

Завтрак довольно простой

2026-05-03 via Nuitee
E
Evgenii solo_traveller kz
10
2026-04-28 via Nuitee
A
Aya family_with_children kz
10
2026-04-22 via Nuitee