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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Minimarket on site
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Vending machine - drinks
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Vending machine - snacks
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Pet bowls
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Pet basket
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience comfort and convenience with flat-screen TVs, free Wi-Fi, and fully equipped kitchenettes in our suites at Hotel North Pole.
Unique Experiences
Immerse yourself in the magic of the Aurora lights with optional nightly wake-up calls. Explore exciting activities like ice fishing, dog sled rides, and arctic circle tours right at your doorstep.
Convenient Location
Located just minutes away from Santa Claus House and various attractions, Hotel North Pole offers easy access to Christmas in Ice and the North Pole Shopping Plaza. Book now for a memorable stay in Alaska!
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Dogs only allowed. Guest contact property for availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 6 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in all areas and is free of charge.
Location
Guest Reviews
Nice clean hotel.
Didn't live up to being hotel north pole. All the pics show it decorated for Christmas. When you arrive and the only thing Christmas is a few figurines around the fireplace it's kind of a let down. That was the main reason we chose this location.
Location was great!
Had a great check in experience with the braided beard guy (native Texan like us). I can’t say the same for the short dark haired guy this morning.
My reservation stated check out time is 11:00 am. At 10:40 am we were gathering our things to leave and we hear someone beating on the door. I said someone’s in here, mind you I had the do not disturb sign out on the door as well. All of the sudden the front desk guy opens the door to our room and yells you have 15 minutes to leave. My 17 yr old daughter and 19 yr old son were in the room with me and any one of us could have been changing clothes. I was so in shock that I had the kids gather our luggage and take it to the car. I approached the guy at the front desk at 10:47 and asked him what time checkout was and he said 11:00 am. I asked him why he opened the door to our room and he said it’s the hotel’s policy. He said he called us on the room phone twice and because we didn’t answer he came up to enforce the check out time. I told him our phone never rang and he said that’s not his problem it’s the policy. I told him my concern that any one of us could have been changing, especially my daughter and that it was 10:40 am. He yelled if you don’t like the policy then you can leave and pointed to the door. I asked him his name and he yelled leave right now like I am in the wrong. I don’t understand the urgency to get us out, there were barely any other guests there staying and now I know why.
Pretty good all round. Pricey but then Alaska accommodation tended to be expensive.
Lovely little hotel. Lots of communal lounge nooks and a decent breakfast.
More patio furniture in the summer would be nice when the sun is bright on the one side of the building.
Friendly staff
Everything was disposable, cups, plates, loads of plastic and no signs of recycling
Bed was way too hard
Staff
N/a
The breakfast variety was good.
The price.
Close to everything
Great rooms friendly staff
Really nice rooms, very convenient, very good breakfast.
Rooms are clean, but the walls are thin with lots of noise from adjoining rooms. Staff was friendly, but understaffed to a point where rooms are only cleaned every other day. Breakfast was underwhelming with many items missing.
Great views of Pizza Hut and Safeway Shopping center. Over priced and not ready for prime time.
Everything looks great!!! Breakfast was excelent!
Nothing could be better
Very pleasant staff. Clean rooms, restaurants within walking distance
The room was clean-
Breakfast was minimal and just ok
Our TV never worked- they just kept saying they were coming to fix it
Nice clean hotel
Na
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