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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Bar
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Meeting/banquet facilities
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Key access
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Food delivered to guest room
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
Review Highlights
Categories
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Property Description
Riverside Charm and Tranquillity
Situated on the banks of the River Thames in the historic village of Shepperton, our hotel offers a serene escape with free WiFi access. Arrive in style by boat and relax on our patio terrace.
Convenient Location
While providing a peaceful setting, our hotel is conveniently located near major roads like the M25, M4, and M3 motorways. Whether for business or leisure, reaching us is a breeze.
Comfortable Accommodation
Our well-equipped en suite rooms cater to all guests, featuring amenities such as a TV, telephone, and tea/coffee facilities. Experience comfort and convenience during your stay with us.
Ready to experience riverside tranquillity and convenience? Book your stay with us now!
A deposit may be required at the property.
Location
Guest Reviews
Salle à manger problématique
Location and very picturesque
Shame the pub and hotel in the square are closed down
Room excellent bathroom just needed a decent walk in shower. Breakfast was cold. I always stay here because of its fabulous location.
A shower over the bath was not good. The cold breakfast was a big disappointment.
La cama era comfortable y el entorno agradable
no tenía desayuno
The staff was lovely , quick to sort the problem out. The area was also very nice.
The first room that was given to us was full of ants, windows left open, doors left open it wasn’t a great first impression .
The room was very clean, and was actually the room we stayed on our Wedding night , loads of memories.
Needs an update with the furniture, new carpets etc. Would stay again though as this was the hotel we got married in 22 years ago!
The location is spot on , it’s a shame the owners haven’t done much to improve the appeal of this hotel, but we will continue to come here, as the hotel is very special to us.
It was convenient for the town
The food was not good
Parking was good, staff very friendly, food ok.
not much toilet paper left on the roll and no spare, shower and toilet area very small, and not easy to negotiate when the the shower curtain is constantly sticking to you. After the morning shower sludge from the waste backed up into the shower tray, not very good, told the receptionist but no money was offered off the room price
We liked that the rooms where together on the ground floor with access to the garden/river
Rooms dated and unloved. No information about TV. Showers not working right and TV not working in 1 room. We was here 5 years ago and standards have gone down. Staff doing there best but not a clue really
Everything, really.
I hoped there would be USB plug in the room.
Convenient location with nearby bus service. Comfortable bar area. Breakfast was ok but I considered it expensive for what was provided
I had a single room which was very small and very hot at night. Supplied fan was noisy. I failed to get any hot water from the bathroom basin and had to run the shower for a long time before any hot water appeared. There was also a lot of noise from hotel guests during the night
Just spent a few days in this nice hotel, from check in you had to find your own way to bedroom which was outside across a yard and up an outside stairs to a separate block, to be fair room was nice but dated, bed was comfortable, tea and coffee & Electric Kettle supplied. Bar area doubles for dining and is nice
Lovely outside space by the river, but all this area in need of updating . We had dinner on a few nights and food is excellent. Little village setting nice for a quiet break. JPM
It was a place to sleep.
Bar shuts early, windows are very thin, breakfast was tiny for £12.00. Carpet felt and looked dirty. Room service never changed sheets. Shower was very bad took ages to wash. Toilet wasn’t the best too smelt like ass before stopping there.
Avoid!!! Seemed nice on approach but went downhill from there! Should have checked other reviews first!
Rooms are dirty, stained, furniture falling apart, light fixtures not attached to the wall and rotten windows, strong foul smell, pictures are deceiving and when asked for a different room we where told we can change rooms for a fee (that were no better) and that they didn’t see any issues with the room. Refused us a refund and drove home 3hours ruining my son’s 16th Birthday.
Breakfast was excellent
Bigger rooms shower was tiny
Location and the facilities in general…. Was too hot this summer and i believe Uk will need air conditioning in hotels very soon.. but it is not the hotel fault.. it was absolutely amazing
Not about the hotel, it was perfect.. but next to it There was a boat in the river number 44 that the man had a big dog living inside tight with a rope.. all day night.. it was uncomfortable to see this abuse everytime i sit outside … i am surprised as this area is so animal friendly and nobody did anything about it.
The room was very large with a shared patio overlooking the river. Greast for a sundowner! The room appeared to be spotlessly clean. Breakfasts were OK and served in a beautiful oak-panelled room.
Great location - by the river and only 20 minutes walk to Shepperton station for frequent trains to London. 10 minute walk to the passenger ferry and D'Oyly Carte island.
Although the room was fine internally (apart from a very dated bathroom and cracks in the WC and sink,) it was located in a separate annex which, externally, looked like an old-fashioned motel. Not a great first impression. Sometimes seemed to be a shortage of staff.
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