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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Non-smoking throughout
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Key access
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Food delivered to guest room
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24-hour security
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Delivered food - securely covered
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
Review Highlights
Categories
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Property Description
Riverside Charm and Tranquillity
Situated on the banks of the River Thames in the historic village of Shepperton, our hotel offers a serene escape with free WiFi access. Arrive in style by boat and relax on our patio terrace.
Convenient Location
While providing a peaceful setting, our hotel is conveniently located near major roads like the M25, M4, and M3 motorways. Whether for business or leisure, reaching us is a breeze.
Comfortable Accommodation
Our well-equipped en suite rooms cater to all guests, featuring amenities such as a TV, telephone, and tea/coffee facilities. Experience comfort and convenience during your stay with us.
Ready to experience riverside tranquillity and convenience? Book your stay with us now!
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children up to and including 5 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Nice big room , with a back deck.
Limited kitchen 😔
Easy access, with lots of parking. Staff were great. The main bed was huge which was a massive plus considering how hot it was that day.
The room was very hot (due to the weather, which was outside of the hotels control obviously). We were given a small fan. Another fan would have been fantastic but I can't fault the place for this as I didn't ask for another one to see if there was one available.
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The view of the river Thames
The double bed had human poo on the sheet and when I told the receptionist/ bar person his reply was how do we know it wasn’t me that pood on the bed. I have photos of the sheet and I am requesting a full refund
Convenient for london
The friendly staff and location
Minor issues for example the lock on our door didn't lock, the teaspoons in the room were literally sticky (disgusting), the hair dryer didn't work and the sink needed a plunger
personale molto gentile e professionale
Location and staff ( well done Leo!)were excellent! Room was a lovely size with great outlook over the river.
The hotel, particularly the bedroom, was cold. To the point it affected my sleep. The ham and cheese toastie was v poor. Chips were good. My companion did not enjoy his breakfast - i didnt have breakfast so cannot comment! Hotel needs a bit of tlc.
Staff were great. It was a relief to find such friendly and helpful staff after a long journey. Breakfast was good too.
No sound insulation at all. Very noisy when people were walking through the corridors even if they weren't speaking.
Good size room
Hot water took over 5 minutes to warm up and the plug in the bathtub doesn't seal so couldn't have a bath. There is parking but gets busy quickly. Room key stopped working the day before check out
Cute, clean with exceptional view over the lake.
Nothing really.
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