Best Western Ambassador Inn & Suites

Hotels
•
Best Western
7.9 (1367 reviews)
610 South Frontage Road , Wisconsin Dells , US
+1 608-254-4477

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Convenient location (WI Dells)
Good complimentary breakfast
Affordable / good value
Indoor and outdoor pools, hot tub
Noah's Ark tickets included
Quiet/peaceful stays noted
Comfortable beds in some rooms
Cons:
Multiple cleanliness issues (stained sheets, dirty hallways, cockroach report)
Room maintenance problems (lights missing, finicky doors, sheets coming off)
Pool-area flooring worn and dingy
Parking can be hard to find at night
Breakfast options reportedly decreasing / ends early
Isolated rude staff interaction and slow waits
Occasional clogged toilets or poor room turnovers
Inconsistent room quality between stays

Categories

Cleanliness
4.5
Multiple reviews complain about stained sheets, dirty hallways/elevators, carpet soiling, and at least one report of cockroaches; cleanliness is a clear weak point.
Service
8.6
Staff are frequently described as friendly and helpful at the front desk and during breakfast, though there are isolated reports of rudeness and slower service at times.
Location
9
Location is repeatedly praised for convenience and proximity to attractions (WI Dells); parking can be difficult at night but location is a strong positive.
Room Quality
7
Room quality is mixed: some find beds comfortable and roomy layouts appreciated, while others report mattress issues, sheets coming off, and general wear in rooms.
Amenities
8.5
Good amenities overall (indoor/outdoor pool, hot tub, pool tickets to Noah's Ark, complimentary breakfast) though pool-area flooring and some maintenance issues detract.
Value for Money
9
Multiple guests call out price and affordability as positives; many feel the hotel offers good value despite some shortcomings.
Food and Beverage
8
Breakfast is consistently praised (waffles, eggs, corned beef hash, variety), though a few note shrinking options and timing/selection preferences (e.g., muffins vs donuts).
Overall Experience
8.6
Overall stays are generally positive with good value, location and friendly staff, but significant cleanliness and occasional maintenance/service failures negatively impact some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Convenient Location and Comfortable Stay

Modern Amenities and Pool Views
The rooms at Best Western Ambassador Inn & Suites feature flat-screen TVs, coffee machines, and some even offer relaxing pool views. Guests can unwind and enjoy their stay with these modern amenities.

Relaxing Sauna and Helpful Staff
Unwind and rejuvenate in the sauna available on the property. Additionally, the friendly staff, fluent in English and Romanian, are there to assist you in planning your stay and ensuring a comfortable experience.

Business Facilities and Easy Accessibility
With a business center on-site and vending machines for convenience, Best Western Ambassador Inn & Suites caters to both leisure and business travelers. Located just a short distance from attractions like Crystal Grand Music Theatre, this hotel offers easy access to entertainment options.

Book your stay at Best Western Ambassador Inn & Suites for a relaxing and convenient experience in Wisconsin Dells.

Important information:

Noah's Ark Wristbands included with min. 2 nights stay from Memorial Day to Labor Day. Max. of 4 wristbands, good from check-in to check-out. Wristbands are required to be put on by hotel staff.

Guests must be at least 18 years old to reserve a room at this property.

Guests under the age of 18 can only check in with a parent or official guardianGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSN

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 1367 reviews
Cleanliness: 4.5
Service: 8.6
Location: 9
Room Quality: 7
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 8.6
A
Adriana • family_with_children • us
9
Pros:

La piscina muy limpia

Cons:

El colchón

2026-10-31 • via Nuitee
D
Dean • family_with_children • us
8
2026-10-21 • via Nuitee
V
Victoria • solo_traveller • us
6
2026-10-20 • via Nuitee
T
Tia • family_with_children • us
8
Great stay for the price. Very friendly staff.
Pros:

Price and breakfast

Cons:

Common areas could have been cleaner

2026-10-17 • via Nuitee
R
Rose • family_with_children • us
10
Pros:

The double queen rooms are split into their own rooms which was great for privacy.

2026-10-15 • via Nuitee
E
Eman • family_with_children • us
5
2026-10-13 • via Nuitee
A
Anuj • family_with_children • us
1
Very bad
Pros:

Only the location

Cons:

I had to change 3 rooms , one had cockroaches, 2nd flush was clogged and third one was not clean either. I need compensation for this stay.

2026-10-12 • via Nuitee
D
Dawn • solo_traveller • us
8
2026-10-12 • via Nuitee
R
Reba • couple • us
7
It was adequate.
Pros:

Location, breakfast was good. The front desk were friendly.

Cons:

The carpet was dirty because my white footies were brown after walking around the room. Light missing over sink. There was quite a wait but the girls at the front desk handled it well.

2026-10-11 • via Nuitee
B
Bensen • solo_traveller • us
10
2026-10-10 • via Nuitee
R
Rima • solo_traveller • us
7
Pros:

Was very peaceful and quiet.

Cons:

Seems like the breakfast options are less every year.

2026-10-10 • via Nuitee
E
Erica • couple • us
10
We would stay again!
Pros:

Big room, breakfast and Noah's Ark tickets. Location we loved!

Cons:

Everything was good.

2026-10-08 • via Nuitee
V
Victoria • family_with_children • cr
7
Pros:

The breakfast was good and well maintained. The staff was friendly and helpful!

Cons:

The flooring of the pool area needs to be redone. It is coming off and bare in some areas- it is very worn and made the pool time feel dingy.

2026-10-07 • via Nuitee
D
Dennis • couple • us
8
Nice facility in a pretty decent location. Helpful staff.
Pros:

This appears to be an older hotel, but it is clean and the beds were very comfortable. The complementary breakfast was pretty good. It had waffles and scrambled eggs and corned beef hash, as well as the big selection of breads and cereals and juices and the like. The staff were very friendly and helpful.

Cons:

No negative comments at all

2026-09-19 • via Nuitee
J
Jorge • couple • us
10
2026-09-14 • via Nuitee
C
Chareena • couple • us
8
Good place at the WI Dells
Pros:

Location, affordability

Cons:

Parking is hard to find at night

2026-09-11 • via Nuitee
C
Cindy • family_with_children • us
8
2026-09-11 • via Nuitee
O
OGUZHAN • couple • us
7
2026-09-10 • via Nuitee
J
Jean • family_with_children • us
10
It was a very nice stay.
Pros:

We liked the breakfast

Cons:

We would prefer muffins instead of donuts

2026-09-09 • via Nuitee
J
Janelle • solo_traveller • us
1
Pros:

Nothing

Cons:

The first room i was given was dirty with stained sheets and food still on floor 2nd room seemed to be little cleaner until you look at head bored and I dont even wanna know what it was mind you the employee im calling to change rooms is trying her best not to be nice or helpful she was rude and not professional at all !nd made my stay worse not better I will never spend another dime in this place horrible treatment and horrible employee had no right treating me bad cause their rooms are dirty and pics dont look anything like where I thought I was staying never again

2026-09-08 • via Nuitee