Best Western Plus Hotel Zürcherhof

Hotels
•
Best Western Plus
8.5 (3304 reviews)
Zähringerstrasse 21 , Zürich , ch
+41 44 269 44 44

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Inadequate soundproofing
Room size too small in some cases
Occasional cleanliness issues

Categories

Cleanliness
8.08
Multiple reviews indicate cleanliness is generally good, but one mentions noise, suggesting some issues.
Service
9.05
Numerous reviews praise the friendly and helpful staff, indicating strong service.
Location
9.09
Consistently mentioned as excellent, with easy access to transport and city attractions.
Room Quality
7.54
Rooms are decent but some reviews mention small size and older decor.
Amenities
8.57
Breakfast is generally well-reviewed, but some amenities could be better.
Value for Money
8.53
Most reviews highlight good value, especially for Zürich standards.
Food and Beverage
8.58
Breakfast options are commonly praised among guests.
Overall Experience
8.55
Guests generally had a positive experience with a few minor issues raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:44

Property Description

Convenient Location
Located just a 6-minute walk from the Main Train Station and shopping areas of Zürich, our hotel offers easy access to the city's attractions.

Modern Amenities
Enjoy free WiFi throughout the building, non-smoking rooms equipped with a TV, minibar with complimentary drinks, electric kettle, and private bathroom for your comfort.

Additional Services
Indulge in access to over 450 online newspapers and magazines. Take advantage of our convenient shuttle service (additional charge) to ensure a hassle-free journey to and from the airport.

Book now to experience a seamless blend of convenience and comfort at our hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for CHF 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 3304 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
D
Dario Rezzaghi • couple • it
8
2026-07-24 • via Nuitee
P
Prateek • family_with_children • in
4
Very SUB Standard. Not recommended.
Pros:

Polite Staff. Location. Mini Bar & Ice-Cream.

Cons:

Very Below Standard Breakfast. We only booked this because it was a Best Western and it was highly disappointing. The breakfast was just below standard. The size of the room and they did not bother changing towels. Suffocating stuffy rooms.

2026-07-24 • via Nuitee
N
Natasha • solo_traveller • gb
8
Pros:

Great location for trams and trains. Bit basic as there waa no real storage for clothing in the room. The air con vented through an open window provided some relief in very hot weather. Proper air con would be lovely.
Breakfasf was adequate and the free bottled water was great.

Cons:

No proper air con and needed drawers in rooms. No plug sockets next to bed

2026-07-22 • via Nuitee
J
john • couple • us
4
could have been better
Pros:

breakfast was good. Air conditioning barely worked and was very noisy,

2026-07-22 • via Nuitee
B
Barrios Villalba • solo_traveller • py
7
Pros:

La ubicación y el desayuno

Cons:

El aire acondicionado portatil hacía ruido y no se podía dormir tranquilo

2026-07-22 • via Nuitee
F
Fakhimi • solo_traveller • us
1
Pros:

Cleanliness

Cons:

There is no air-conditioned in the Room.
So typically you are hot every seconds.

2026-07-21 • via Nuitee
V
Vanslas • family_with_children • my
7
Pros:

Room was spacious, good location

2026-07-21 • via Nuitee
M
Min • couple • us
10
2026-07-20 • via Nuitee
F
Filomena • solo_traveller • it
10
2026-07-20 • via Nuitee
S
Saadia • solo_traveller • gb
9
Brilliant service
Pros:

Breakfast
free water and fruits

Cons:

none

2026-07-19 • via Nuitee
K
Kuo Hsin • solo_traveller • tw
4
Pros:

地點好

Cons:

設備不足

2026-07-19 • via Nuitee
B
Bibhas • solo_traveller • gb
10
Excellent location,
Pros:

Position of the hotel
Staffs are very helpful 🙂

Cons:

Room is bit small but I think I booked standard room so I not complaining at all .
Facilities and all staffs are excellent

2026-07-19 • via Nuitee
M
Maria Nieves • solo_traveller • es
9
Pros:

La ubicación y el agua y refrescos gratis.

Cons:

Poca variedad en el desayuno.

2026-07-18 • via Nuitee
J
Jennifer • solo_traveller • cl
9
Pros:

La ubicación es lo mejor, estás a paso del borde costero. El servicio excelente, al igual que la atención.

Cons:

Me había hospedado anteriormente en una habitación doble y era bastante cómoda. Ahora fui a una single y era pequeña. Lo demás todo ok.

2026-07-17 • via Nuitee
B
BURAK • couple • tr
5
Cons:

Odada klima yoktu serinletici fan vardı gürültülü çalışıyordu

2026-07-17 • via Nuitee
G
Gema • couple • es
9
Very good quality for money
Pros:

The location and getting bottles of water , fruit and ice cream free of charge .

Cons:

Not having good quality air conditioning .

2026-07-15 • via Nuitee
H
heather • extended_group • us
9
2026-07-15 • via Nuitee
T
Troy Evans • solo_traveller • cn
10
Such a wonderful stay
Pros:

The reception team is a great one.. thank you for everything.
The location is good.
Breakfast is amazing.
everything is great. Thank you.

Cons:

Nothing

2026-07-14 • via Nuitee
K
Karin • extended_group • pa
1
Nice personal. Very helpful
Pros:

Location

Cons:

No AC

2026-07-14 • via Nuitee
N
Nida • solo_traveller • us
10
Pros:

Amazing breakfast and great location. Single room perfect for a solo traveler. Beware!!! If you are coming I the summer time. They don’t have AC, just a fan

Cons:

No AC

2026-07-13 • via Nuitee